Hi all,
iPhone 5S touchscreen has mostly packed up and I cannot unlock so I wanted to try Apple CHat to see if there was an easy fix. Well of course the Apple Chat needs a serial number to start which is bloody helpful when the only way to get the iphone 5S serial number is to go into settings. Is there another way to get chat support without my S/N? I don't really want to make the hike to the store in case it is a simple fix.
Thanks
PT
I have same problem no IMEI number on my phone, cant open my phone, it wont connect to my laptop. but cant chat to Apple without entering imei number ?
If the phone will connect to iTunes you can see the serial number. If it won't connect but you have ever backed up using iTunes you can also see it. Details on how are in the "Get the information from your computer" section of iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
Thanks! I didn't scroll down that far originally. Cheers
PT
What about me, I dont have any apple products. Just a .mac email address....(long story but true).....what do i do?
How to get apple support chat with no serial number
