activation

hi iv just baught an iphone 4s but the previous owner forgot to remove their find my iphone app, and the previous owner cant remember their apple ID for the activation of the iphone, help please

Posted on Jun 22, 2014 2:16 PM

1 reply

Jun 22, 2014 2:35 PM in response to Community User

Contact the seller to do these things:


Settings > Messages > iMessage > Off

Settings > FaceTime > Off

Settings > iCloud > Delete Account (this only unregisters and deletes it off the iPhone)

Settings > General > Reset > Erase All Content and Settings


More Info... http://support.apple.com/kb/HT5661

(thanks to paulcb for the wording)


If the seller cannot remember the required information, return the iPhone for

a refund as it is useless and cannot be activated without the information.


There is no workaround for Activation Lock. For more information, look here

iCloud: Find My iPhone Activation Lock in iOS 7

http://support.apple.com/kb/HT5818?viewlocale=en_US&locale=en_US


http://support.apple.com/kb/TS4515

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activation

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