Skype download icon won't go away?

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Level 1

14 points

Skype download icon won't go away?

Last night I downloaded Skype on my MacBook Air that I bought a few weeks ago.

I downloaded it from Skype.com, and everything seemed normal. I can now call and talk to friends and family on Skype from my laptop. However, once Skype downloaded, an icon that looks very similar to a USB icon (except blue with the Skype logo) appeared on my desktop. I tried to eject it like a normal USB, and it worked, but the next time I opened up Skype, the icon appeared again. If I try to eject the icon while I am using Skype, a thing comes up saying that it can't be ejected because Skype is in use. I have talked to my other friends who also have a MacBook air an they didn't have this problem. It's just really annoying having this weird blue icon on my desktop, and I'm not sure why its there. Please let me know if you know how to fix this problem. 🙂

Posted on Jun 22, 2014 7:31 PM

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Answer 1

John Galt

Level 10

155,288 points

Jun 22, 2014 8:32 PM in response to lilysaffron

Is this the icon you're describing?

If so it sounds as though you downloaded Skype but didn't install it in your Applications folder.

To install it in Applications, first quit Skype.

Then, open the Skype "volume" icon pictured above and drag the Skype app icon in the direction of the arrow, as the graphic below shows:

You may be asked to authenticate with your login ID and password because that action is about to modify the contents of your Applications folder. If you are certain you downloaded Skype directly from Skype's website (http://www.skype.com/en/), then you're OK.

The only reason for mentioning this is that you should always know the reasons your credentials are being requested. It's your last defense against installing some junk you may not want.

Never supply your password in response to a popup window requesting it, unless you know what it is and the reason your credentials are required.

After Skype is copied to Applications, you can eject the icon on your desktop.

To launch Skype, open the Applications folder, or use Spotlight to find it. After it opens, drag the icon in the Dock (the row of icons along the bottom of your screen) to any other location in the Dock, where it will remain after quitting Skype.

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Answer 2

lilysaffron Author

Level 1

14 points

Jun 22, 2014 8:39 PM in response to John Galt

Wow, thank you very much you have been a big help today 🙂

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Answer 3

John Galt

Level 10

155,288 points

Jun 22, 2014 9:06 PM in response to lilysaffron

You're welcome.

Out of curiosity, how did this support website work for you? Were you able to get your questions answered quickly? Any trouble at all?

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Answer 4

lilysaffron Author

Level 1

14 points

Jun 22, 2014 9:14 PM in response to John Galt

This website has been really great. All my electronic devices are apple, my whole family has used apple science I was a baby. Since I've grown older I have gained the responsibility of having my very own devices (iPhone, iPod touch, MacBook Air etc) but I'm not some tech expert, so I got this account today and was amazed with getting my first answer in minutes! I really didn't expect that! Your answers were clear, quick and understandable. This website now feels like a safety net for me after I gained the responsibility to have my own apple devices. I had no trouble whatsoever with this website, and will definitely be using it again!

Thank you!!!

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