I have created a document in word and sent it to my recipients in pdf format so they would receive it just as I had formatted it. I used an unusual font. But my recipients tell me they cannot open it. Can you help me understand what I am doing wrong. Thank you.
How are you generating the PDF file? Are you zipping (compressing) the file before sending it? Is Mail configured to send Windows-friendly files?
If you are using Word to generate the PDF file, then try instead to use the Word Print dialog. Click on the PDF dropdown menu in the lower left corner and select the option to Save as PDF.... You can save the output to the Desktop or any location your prefer. Use that document to send to others via email, but remember to compress the file first.
I have created a word document but am sending to recipients in pdf format. They told me they cannot open it. Can you tell me what I am doing wrong? Thank you.
