Problem with Navionics Boating HD app

Question

Problem with Navionics Boating HD app

Operating System & Version: IOS 7.1.1

Device: iPad

Model: IPAD AIR 4G+WIFI MF529LL/A

Device Settings: GPS ENABLED, WIFI ENABLED, 3G ENABLED

Connection Type: WIFI & 3G

Application Title: NAVIONICS BOATING HD

Application Version: BOATING HD 7.0.1

Description of Problem: I downloaded the application on my ipad, i registered with navionics account and then when i am trying to buy chart of Mediterranean & Black Sea i get the following message "Transaction failed. You will not be charged [0xEC]". This message appears without even ask me to enter my apple id password. When i am trying to buy other chart everything is ok, but the particular chart no. I also tried to uninstall the app and install it again.

Could you please help me with this problem?

Posted on Jun 25, 2014 6:26 AM

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Answer 1

Jun 28, 2014 12:10 AM in response to Community User

I have a similar problem.

I download navionics boating 7.0.1 using my Itunes account.

The download was succcesful but the application doesn't run at all.

any suggestion?

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Answer 2

hugin63

Level 1

0 points

Jul 5, 2014 7:01 AM in response to Community User

I have exactly the same problem with the same card!

Looking forward for a solution

hugin63

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Answer 3

Jul 11, 2014 1:23 AM in response to Community User

I am having similar problems with Navionics HD on my iPad Gen 3.

Have full Navionics Platinum+ on my boat with Raymarine E95 MFD as well.

Had to update software for APP, and rebuy maps access. was functioning OK until I also repurchased the advanced routing add in. Now the App freezes on the "I Agree" splash screen on start up.

Support and documentation appear almost non existent?

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Answer 4

Jul 13, 2014 11:40 AM in response to Robert MacKenzie

I have the same issue with The USA Maps. I tried to added the "Nav" module and got the same error message including [0xEC]

I have a 4th G IPA with Wifi and Cellular, just bought in early July. Have spoken to both Apple and Navionics Tech support with no

solution produced so far. Very Frustrating

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