why can't i connect to my iphone after updating to 7.1.1? i don't even get the screen that lets me login into my apple account??? plz help my phone was stolen and through help of the police i recovered it and now i can't access my phone

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why can't i connect to my iphone after updating to 7.1.1? i don't even get the screen that lets me login into my apple account??? plz help my phone was stolen and through help of the police i recovered it and now i can't access my phone

Posted on Jun 25, 2014 4:29 PM

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Answer 1

lizdance40

Level 4

2,424 points

Jun 25, 2014 4:43 PM in response to lucianbeatz

You must have had find my iPhone on, or it was locked by your phone carrier.

Call your our cell carrier first.

then log on to a computer to iCloud to erase your iPhone.

NOW... You will be able to setup with a backup.

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