Mavericks Finder becomes unresponsive with disks

Question

Level 1

5 points

Mavericks Finder becomes unresponsive with disks

I have been troubleshooting this issue for the last week and a half and I have no idea what's going on. It has something to do with Finder and disks, but I have searched and searched and can't find any answers.

Running Mac Pro 5,1 with Mavericks 10.9,3 with 10Gb RAM (2x1Gb stock + 2x4Gb), SSD for primary OS drive, 2 TB HDD for Home folder. Have a few other HDD's in the Mac Pro and an external drive for Time Machine

Problems include;

Disk Images no longer unmount
Hard drives (SSD, Home HD, Bootcamp drive) no longer list contents in Finder although Time Machine drive, and 2 other HDD's do list contents
Disk Utility freezes when launched (Freezes at Gathering disk information...)
When trying to reboot, Finder becomes unresponsive and can't quit, when force quit, hangs on Grey screen pre-spin progress indicator and required hard shutdown (power button for several seconds)

Tried fixes (in order of trying);

Reinstalled fresh copy of Mavericks
Switched HD for Home folder (it was giving me SMART warnings)
Switched HD's around within the Mac
Zap PRAM
Installed Mavericks on a single drive and things seemed to work fine for several days, so I thought it was my SSD
Replaced SSD and reinstalled OS, But now after a day it's doing it again

Other info;

I am running CrashPlan which seems to be able to read the disks and back up files (so it seems)

Time Machine seems to be backing everything up on schedule

I can run Terminal command "diskutil list" and all the drives show up

I can mount new dmg files, but the contents do not show up but the drive does show up in the Terminal command

When I go to eject them, they stay shown in Finder but are no longer listed in the Terminal command

Activity Monitor shows Disk Utility as hanging, but no other odd indicators

Memory Pressure shows low green in the graph

When I hard shutdown and startup again, everything works for awhile perfectly, but then the problems start showing up

It seems that it could be a computer hardware issue, but I don't know what to test.

Thoughts, ideas? Any help would be greatly appreciated.

Posted on Jun 26, 2014 7:48 PM

Reply

Answer 1

Linc Davis

Level 10

209,739 points

Jun 26, 2014 8:00 PM in response to cassidys

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES ▹ All Messages

from the log list on the left. If you don't see that list, select

View ▹ Show Log List

from the menu bar at the top of the screen.Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name, may appear in the log. Anonymize before posting.

Reply

Answer 2

cassidys Author

Level 1

5 points

Jun 27, 2014 4:38 PM in response to Linc Davis

I ran the Apple Hardware Test, Extended, and no errors or problems were found.

I tried running in single user mode fsck -fy but that just came up saying the drive appeared OK

I then deleted all invisible folders on my boot drive and home hd, leaving only "Applications", "Library", "System", and "Users" on the main drive, and leaving only Users->my name-> "Downloads", "Movies", "Music", and "Pictures"

Then I reinstalled Mavericks to eliminate that there was any garbage in those invisible folders.

I check today after work, and same issues coming up, Can't see anything in Bootcamp or Home HD, disk images not unmounting, Disk Utility hangs on "Gathering disk information..."

Looking through my log since Last night, here are some things that I don't know what they mean

I get the first two lines a lot in the log, and occasionally the third line

2014-06-27 12:45:09.000 AM kernel[0]: PM notification cancel (pid 327, Transmission)

2014-06-27 12:45:09.000 AM kernel[0]: IOPMrootDomain: idle cancel, state 20

2014-06-27 12:45:20.404 AM xpcproxy[1349]: assertion failed: 13D65: xpcproxy + 3438 [D559FC96-E6B1-363A-B850-C7AC9734F210]: 0x2

2014-06-27 12:45:40.000 AM kernel[0]: PM notification cancel (pid 327, Transmission)

2014-06-27 12:45:40.000 AM kernel[0]: IOPMrootDomain: idle cancel, state 20

2014-06-27 12:45:53.000 AM kernel[0]: PM notification cancel (pid 327, Transmission)

2014-06-27 12:45:53.000 AM kernel[0]: IOPMrootDomain: idle cancel, state 20

Other random lines that stand out. disk0s2 is my main OS drive, 0s3 is called Recovery HD and type "Apple_Boot" which I don't know about

2014-06-27 12:03:35.717 AM ManagedClient[1275]: FAILURE: Job com.apple.ManagedClient.enrollagent is not loaded in launchd.

2014-06-27 12:13:54.000 AM kernel[0]: **** [IOBluetoothHostControllerUSBTransport][SuspendDevice] -- Resume -- suspendDeviceCallResult = 0x0000 (kIOReturnSuccess) -- 0xbc00 ****

2014-06-27 12:14:33.000 AM kernel[0]: **** [IOBluetoothHostControllerUSBTransport][SuspendDevice] -- Suspend -- suspendDeviceCallResult = 0x0000 (kIOReturnSuccess) -- 0xbc00 ****

...

...

2014-06-27 12:41:25.238 AM ntpd[287]: SYNC state ignoring +0.181969 s

...

...

2014-06-27 1:00:07.008 AM com.apple.launchd[1]: (com.apple.aslmanager) Throttling respawn: Will start in 3 seconds

2014-06-27 1:00:11.151 AM com.apple.launchd[1]: (com.apple.aslmanager) Throttling respawn: Will start in 9 seconds

...

...

2014-06-27 1:14:38.916 AM ntpd[287]: ntpd: time set +0.240132 s

2014-06-27 1:14:38.930 AM com.apple.time[316]: Interval maximum value is 946100000 seconds (specified value: 9223372036854775807).

2014-06-27 1:14:38.932 AM com.apple.time[316]: Interval maximum value is 946100000 seconds (specified value: 9223372036854775807).

2014-06-27 1:15:06.883 AM spindump[1408]: Saved diag report for powerstats version com.apple.SystemStats.PostInstall to /Library/Logs/DiagnosticReports/powerstats_2014-06-27-011506_Silbernagels-Mac-P ro.diag

...

...

2014-06-27 2:34:04.000 AM kernel[0]: hfs: mounted Recovery HD on device disk0s3

2014-06-27 2:34:04.585 AM mds[125]: (Normal) Volume: volume:0x7f905e805000 ********** Bootstrapped Creating a default store:0 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /Volumes/Recovery HD

2014-06-27 2:34:04.777 AM fseventsd[79]: Logging disabled completely for device:1: /Volumes/Recovery HD

2014-06-27 2:34:04.000 AM kernel[0]: hfs: unmount initiated on Recovery HD on device disk0s3

2014-06-27 2:34:07.221 AM com.apple.authd[77]: Sandbox denied authorizing right 'system.install.app-store-software.standard-user' for authorization created by '/System/Library/CoreServices/Software Update.app/Contents/Resources/SoftwareUpdateConfigData' [1595]

2014-06-27 2:34:07.258 AM sandboxd[305]: ([1595]) SoftwareUpdateCo(1595) deny authorization-right-obtain system.install.app-store-software.standard-user

2014-06-27 2:34:11.111 AM parentalcontrolsd[1609]: StartObservingFSEvents [849:] -- *** StartObservingFSEvents started event stream

Disk1s2 is my Bootcamp drive. This message below starts at 3:59:05 and is the only message until 4:02:53 and is shown almost 400 times. Then the following 2 lines, and then repeats that line every 3-5 minutes.

2014-06-27 6:19:22.000 AM kernel[0]: NTFS-fs error (device /dev/disk1s2, pid 0): ntfs_vnop_pageout(): Failed (error 30).

2014-06-27 6:20:32.000 AM kernel[0]: NTFS-fs error (device /dev/disk1s2, pid 0): ntfs_vnop_pageout(): Failed (error 30).

2014-06-27 6:21:36.000 AM kernel[0]: NTFS-fs error (device /dev/disk1s2, pid 0): ntfs_vnop_pageout(): Failed (error 30).

...

...

2014-06-27 4:02:57.000 AM kernel[0]: NTFS-fs error (device /dev/disk1s2, pid 0): ntfs_vnop_pageout(): Failed (error 30).

2014-06-27 4:02:57.000 AM kernel[0]: NTFS-fs error (device /dev/disk1s2, pid 0): ntfs_vnop_pageout(): Failed (error 30).

This what happens when I load a disk image and then try to eject it. When it loads, no icons show up but background images do.

2014-06-27 5:16:30.000 PM kernel[0]: hfs: mounted vlc-2.1.4 on device disk7s2

2014-06-27 5:16:30.232 PM mds[125]: (Normal) Volume: volume:0x7f905c089800 ********** Bootstrapped Creating a default store:1 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /Volumes/vlc-2.1.4

2014-06-27 5:16:31.439 PM DiskImages UI Agent[3684]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid

2014-06-27 5:17:05.000 PM kernel[0]: hfs: unmount initiated on vlc-2.1.4 on device disk7s2

2014-06-27 5:18:16.619 PM Finder[618]: __CFPasteboardCreateSandboxExtensionDataFromCFData : no such resource at file system path for url [file:///.file/id=7602300.2/].

2014-06-27 5:18:16.620 PM Finder[618]: Failed to obtain a valid sandbox extension for item: [789514] of flavor: [public.file-url] from the pasteboard. Because the sandbox extension failed to be generated..

2014-06-27 5:18:16.620 PM Finder[618]: Failed to get a sandbox extensions for itemIdentifier (789514). The data for the sandbox extension was still proxy data

2014-06-27 5:18:24.000 PM kernel[0]: hfs: unmount initiated on CrashPlan on device disk6s2

2014-06-27 5:18:27.177 PM diskarbitrationd[17]: coreservicesd [60]:31523 not responding.

2014-06-27 5:18:27.000 PM kernel[0]: hfs: unmount initiated on Install usbtb on device disk5s1

2014-06-27 5:32:25.000 PM kernel[0]: AppleAHCIDiskQueueManager::setPowerState(0xa2b5d55e4747b9bd, 3 -> 2) timed out after 100428 ms

This is what came up when I tried to launch Disk Utility

2014-06-27 5:10:43.477 PM Disk Utility[3663]: 10.4-style NSNumberFormatter method called on a 10.0-style formatter, which doesn't work. Break on _NSNumberFormatter_Log_New_Methods_On_Old_Formatters to debug. This message will only be logged once.

2014-06-27 5:10:44.491 PM WindowServer[179]: disable_update_timeout: UI updates were forcibly disabled by application "Disk Utility" for over 1.00 seconds. Server has re-enabled them.

2014-06-27 5:10:58.492 PM WindowServer[179]: disable_update_likely_unbalanced: UI updates still disabled by application "Disk Utility" after 15.00 seconds (server forcibly re-enabled them after 1.00 seconds). Likely an unbalanced disableUpdate call.

2014-06-27 5:12:34.000 PM kernel[0]: process Finder[618] caught causing excessive wakeups. Observed wakeups rate (per sec): 163; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 79491

2014-06-27 5:12:34.263 PM ReportCrash[3671]: Invoking spindump for pid=618 wakeups_rate=163 duration=277 because of excessive wakeups

2014-06-27 5:12:37.283 PM spindump[3672]: Saved wakeups_resource.spin report for Finder version 10.9.3 (10.9.3) to /Library/Logs/DiagnosticReports/Finder_2014-06-27-171237_Silbernagels-Mac-Pro.w akeups_resource.spin

Any help would greatly be appreciated! Please let me know what this means as I really can't read some of it. Let me know if any other log files are needed.

Reply

Answer 3

Linc Davis

Level 10

209,739 points

Jun 27, 2014 4:50 PM in response to cassidys

What invisible folders did you delete from the boot volume?

Reply

Answer 4

cassidys Author

Level 1

5 points

Jun 27, 2014 7:22 PM in response to Linc Davis

I booted into an old drive that is in the computer, and deleted all invisible files. Then reinstalled the OS. My thought was that something was corrupt when I moved files from the old (what I thought was failing) drive to the new one, thus causing some sort of conflict that could be resolved by reinstalling. I had moved my main folders using terminal and the rsync command. But I'm thinking that it's something in one of the folders that I did not delete that is causing the problems.

How wrong was I to do that? After the reinstall, all those same files and folders came back.

Reply

Answer 5

Linc Davis

Level 10

209,739 points

Jun 27, 2014 9:07 PM in response to cassidys

If what you say is literally true, you destroyed the installation. But I don't know whether it is true. For the moment, let's make the optimistic assumption that it is not. In that case, I suggest you uninstall "Paragon NTFS" and see whether there's an improvement.

Any third-party software that doesn't install by drag-and-drop into the Applications folder, and uninstall by drag-and-drop to the Trash, is a system modification.

Whenever you remove system modifications, they must be removed completely, and the only way to do that is to use the uninstallation tool, if any, provided by the developers, or to follow their instructions. If the software has been incompletely removed, you may have to re-download or even reinstall it in order to finish the job.

I never install system modifications myself, and (unless otherwise specified in this comment) I don't know how to uninstall them. You'll have to do your own research to find that information.

Here are some general guidelines to get you started. Suppose you want to remove something called “BrickMyMac” (a hypothetical example.) First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickmymac.com. (That may not be the actual name of the site; if necessary, search the Web for the product name.) If you don’t find anything on the website or in your search, contact the developer. While you're waiting for a response, download BrickMyMac.dmg and open it. There may be an application in there such as “Uninstall BrickMyMac.” If not, open “BrickMyMac.pkg” and look for an Uninstall button. The uninstaller might also be accessed by clicking the Customize button, if there is one.

Back up all data before making any changes.

You will generally have to restart the computer in order to complete an uninstallation. Until you do that, there may be no effect, or unpredictable effects.

If you can’t remove software in any other way, you’ll have to erase and install OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.

WARNING: Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" such as "AppCleaner" and the like that purport to remove software.

Reply

Answer 6

cassidys Author

Level 1

5 points

Jul 1, 2014 10:24 AM in response to Linc Davis

I never installed that application.

Tried a clean install (erased using Disk Utility), created links on the new drive to "Downloads", "Movies", "Music", and "Pictures", not using any previous settings or system files or libraries.

Installed only the following programs.

Chrome

Transmission

MS Office 2011

Photoshop & InDesign

Toast Titanium

Crashplan

Twonky Media Server

And it still happened.

Updated to newest OS, still happening. Rebooted, cleared console, checked in the morning and it happened again. If its in console, it has to be in this time section.

2014-06-30 11:02:51.000 PM kernel[0]: BootCache: too many history clusters (150, limit 151)

2014-06-30 11:03:34.728 PM mds[104]: (Normal) Volume: volume:0x7ffb31821000 ********** Bootstrapped Creating a default store:0 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /Volumes/firmwaresyncd.zKnMCS

2014-06-30 11:05:53.262 PM xpcd[242]: restored permissions (100600 -> 100700) on /Users/cassidys/Library/Containers/com.apple.DataDetectorsDynamicData/Container .plist

2014-06-30 11:06:51.437 PM SystemUIServer[233]: BUG in libdispatch: 13E28 - 2899 - 0x4

2014-06-30 11:08:55.000 PM kernel[0]: disk4s2: no such device.

2014-06-30 11:18:15.997 PM WindowServer[133]: _CGXSetWindowHasKeyAppearance: Operation on a window 0x1d requiring rights kCGSWindowRightOwner by caller Dashboard

2014-06-30 11:18:15.999 PM WindowServer[133]: _CGXSetWindowHasMainAppearance: Operation on a window 0x1d requiring rights kCGSWindowRightOwner by caller Dashboard

2014-06-30 11:22:57.020 PM PluginProcess[567]: CoreText performance note: Client called CTFontCreateWithName() using name "Arial Unicode MS" and got font with PostScript name "ArialUnicodeMS". For best performance, only use PostScript names when calling this API.

2014-06-30 11:22:57.020 PM PluginProcess[567]: CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.

2014-06-30 11:22:57.547 PM PluginProcess[567]: CoreText performance note: Client called CTFontCreateWithName() using name "Times Roman" and got font with PostScript name "Times-Roman". For best performance, only use PostScript names when calling this API.

2014-06-30 11:24:21.490 PM mDNSResponder[105]: PenaltyTimeForServer: PenaltyTime negative -28, (server penaltyTime -546067139, timenow -546067111) resetting the penalty

2014-06-30 11:34:03.567 PM WindowServer[133]: _CGXSetWindowBackgroundBlurRadius: Invalid window 0xffffffff

2014-06-30 11:34:03.578 PM loginwindow[108]: find_shared_window: WID -1

2014-06-30 11:34:03.578 PM loginwindow[108]: CGSGetWindowTags: Invalid window 0xffffffff

2014-06-30 11:34:03.578 PM loginwindow[108]: find_shared_window: WID -1

2014-06-30 11:34:03.578 PM loginwindow[108]: CGSSetWindowTags: Invalid window 0xffffffff

2014-06-30 11:34:03.708 PM WindowServer[133]: device_generate_desktop_screenshot: authw 0x7fa593d25300(2000), shield 0x7fa593f2b990(2001)

2014-06-30 11:34:03.000 PM kernel[0]: considerRebuildOfPrelinkedKernel prebuild rebuild has expired

2014-06-30 11:34:03.780 PM WindowServer[133]: device_generate_lock_screen_screenshot: authw 0x7fa593d25300(2000), shield 0x7fa593f2b990(2001)

2014-06-30 11:34:03.797 PM WindowServer[133]: device_generate_desktop_screenshot: authw 0x7fa593d25300(2000), shield 0x7fa593f2b990(2001)

2014-06-30 11:34:13.569 PM loginwindow[108]: CoreAnimation: warning, deleted thread with uncommitted CATransaction; set CA_DEBUG_TRANSACTIONS=1 in environment to log backtraces.

2014-06-30 11:34:33.248 PM loginwindow[108]: CoreAnimation: warning, deleted thread with uncommitted CATransaction; set CA_DEBUG_TRANSACTIONS=1 in environment to log backtraces.

2014-06-30 11:39:09.000 PM kernel[0]: hfs: mounted Recovery HD on device disk1s3

2014-06-30 11:39:09.893 PM mds[104]: (Normal) Volume: volume:0x7ffb33854800 ********** Bootstrapped Creating a default store:0 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /Volumes/Recovery HD

2014-06-30 11:39:10.084 PM fseventsd[82]: Logging disabled completely for device:1: /Volumes/Recovery HD

2014-06-30 11:39:10.000 PM kernel[0]: hfs: unmount initiated on Recovery HD on device disk1s3

2014-06-30 11:39:14.670 PM parentalcontrolsd[615]: StartObservingFSEvents [849:] -- *** StartObservingFSEvents started event stream

2014-06-30 11:45:55.405 PM xpcproxy[631]: assertion failed: 13E28: xpcproxy + 3438 [D559FC96-E6B1-363A-B850-C7AC9734F210]: 0x2

2014-06-30 11:50:00.389 PM xpcproxy[636]: assertion failed: 13E28: xpcproxy + 3438 [D559FC96-E6B1-363A-B850-C7AC9734F210]: 0x2

2014-06-30 11:50:00.000 PM kernel[0]: Sandbox: xpcd(242) deny ipc-posix-shm-read-data /tmp/com.apple.csseed.73

2014-06-30 11:50:01.542 PM com.apple.SecurityServer[15]: Session 100016 created

2014-06-30 11:50:06.770 PM launchservicesd[120]: Application App:"Little Snitch Agent" asn:0x0-13013 pid:263 refs=5 @ 0x7f9aa1c0df10 tried to be brought forward, but isn't in fPermittedFrontApps ( ( "LSApplication:0x0-0x1001 pid=108 "loginwindow"")), so denying. : LASSession.cp #1481 SetFrontApplication() q=LSSession 100005/0x186a5 queue

2014-06-30 11:50:06.770 PM WindowServer[133]: [cps/setfront] Failed setting the front application to Little Snitch Agent, psn 0x0-0x13013, securitySessionID=0x186a5, err=-13066

2014-06-30 11:50:06.776 PM com.apple.IconServicesAgent[279]: Icon filename entry missing from bundle info dictionary for bundle at URL: file://localhost/System/Library/PrivateFrameworks/MailService.framework/Version s/A/XPCServices/com.apple.MailServiceAgent.xpc/

2014-06-30 11:58:25.000 PM kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=664[GoogleSoftwareUp] final status 0x0, allowing (remove VALID) page

2014-07-01 12:00:00.004 AM WindowServer[133]: CGXSetWindowListSystemAlpha: Invalid window 98 (index 0/1)

2014-07-01 12:10:09.016 AM xpcproxy[693]: assertion failed: 13E28: xpcproxy + 3438 [D559FC96-E6B1-363A-B850-C7AC9734F210]: 0x2

2014-07-01 12:15:04.395 AM coresymbolicationd[706]: /System/Library/Caches/com.apple.coresymbolicationd/data did not validate, resetting cache

2014-07-01 12:15:09.553 AM spindump[704]: Saved diag report for powerstats version com.apple.SystemStats.PostInstall to /Library/Logs/DiagnosticReports/powerstats_2014-07-01-001509_Cassidys-Mac-Pro.d iag

2014-07-01 12:15:11.293 AM spindump[707]: Saved diag report for powerstats version com.apple.SystemStats.Daily to /Library/Logs/DiagnosticReports/powerstats_2014-07-01-001511_Cassidys-Mac-Pro.d iag

2014-07-01 12:28:08.994 AM xpcproxy[731]: assertion failed: 13E28: xpcproxy + 3438 [D559FC96-E6B1-363A-B850-C7AC9734F210]: 0x2

2014-07-01 12:40:33.226 AM ntpd[87]: SYNC state ignoring +0.130233 s

2014-07-01 12:46:09.026 AM xpcproxy[770]: assertion failed: 13E28: xpcproxy + 3438 [D559FC96-E6B1-363A-B850-C7AC9734F210]: 0x2

2014-07-01 12:57:08.000 AM kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=795[GoogleSoftwareUp] final status 0x0, allowing (remove VALID) page

2014-07-01 1:04:02.959 AM xpcproxy[812]: assertion failed: 13E28: xpcproxy + 3438 [D559FC96-E6B1-363A-B850-C7AC9734F210]: 0x2

2014-07-01 1:22:06.319 AM ntpd[87]: ntpd: time set +0.274530 s

2014-07-01 1:22:09.326 AM xpcproxy[845]: assertion failed: 13E28: xpcproxy + 3438 [D559FC96-E6B1-363A-B850-C7AC9734F210]: 0x2

2014-07-01 1:40:09.334 AM xpcproxy[883]: assertion failed: 13E28: xpcproxy + 3438 [D559FC96-E6B1-363A-B850-C7AC9734F210]: 0x2

2014-07-01 1:55:51.000 AM kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=906[GoogleSoftwareUp] final status 0x0, allowing (remove VALID) page

2014-07-01 1:58:09.364 AM xpcproxy[924]: assertion failed: 13E28: xpcproxy + 3438 [D559FC96-E6B1-363A-B850-C7AC9734F210]: 0x2

2014-07-01 1:58:14.463 AM AddressBookSourceSync[916]: [CardDAVPlugin-ERROR] -getPrincipalInfo:[_controller supportsRequestCompressionAtURL:https://cassidys%40gmail.com@google.com/carddav/v1/principals/cassidys%40gmail.c om///cassidys%40gmail.com@google.com/carddav/v1/principals/cassidys%40gmail.com/] Error Domain=CoreDAVHTTPStatusErrorDomain Code=500 "The operation couldn’t be completed. (CoreDAVHTTPStatusErrorDomain error 500.)" UserInfo=0x7f9d22630000 {CoreDAVHTTPHeaders=<CFBasicHash 0x7f9d226e6a90 [0x7fff76c55f00]>{type = immutable dict, count = 11,

entries =>

0 : X-Content-Type-Options = <CFString 0x7f9d24816090 [0x7fff76c55f00]>{contents = "nosniff"}

1 : Content-Type = <CFString 0x7f9d24818330 [0x7fff76c55f00]>{contents = "text/html; charset=UTF-8"}

2 : Server = <CFString 0x7f9d2480d870 [0x7fff76c55f00]>{contents = "GSE"}

3 : Transfer-Encoding = <CFString 0x7fff76b81ea0 [0x7fff76c55f00]>{contents = "Identity"}

6 : Date = <CFString 0x7f9d248027c0 [0x7fff76c55f00]>{contents = "Tue, 01 Jul 2014 07:58:14 GMT"}

7 : X-Frame-Options = <CFString 0x7f9d24817a40 [0x7fff76c55f00]>{contents = "SAMEORIGIN"}

8 : Content-Encoding = <CFString 0x7f9d24812a00 [0x7fff76c55f00]>{contents = "gzip"}

9 : X-XSS-Protection = <CFString 0x7f9d2480d850 [0x7fff76c55f00]>{contents = "1; mode=block"}

10 : Alternate-Protocol = <CFString 0x7f9d24803310 [0x7fff76c55f00]>{contents = "443:quic"}

11 : Cache-Control = <CFString 0x7f9d24807880 [0x7fff76c55f00]>{contents = "private, max-age=0"}

12 : Expires = <CFString 0x7f9d24808360 [0x7fff76c55f00]>{contents = "Tue, 01 Jul 2014 07:58:14 GMT"}

}

}

2014-07-01 2:00:01.000 AM kernel[0]: process AAM Updates Noti[934] caught causing excessive wakeups. Observed wakeups rate (per sec): 45594; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 46427

2014-07-01 2:00:01.126 AM ReportCrash[935]: Invoking spindump for pid=934 wakeups_rate=45594 duration=1 because of excessive wakeups

2014-07-01 2:00:01.000 AM kernel[0]: CODE SIGNING: cs_invalid_page(0x10b6f7000): p=936[spindump] final status 0x0, allowing (remove VALID) page

2014-07-01 2:00:01.288 AM spindump[936]: No microstackshots found

2014-07-01 2:03:20.721 AM AAM Updates Notifier[934]: tcp_connection_destination_prepare_complete 1 connectx to 69.192.89.92#80 failed: 64 - Host is down

2014-07-01 2:03:20.721 AM com.apple.MailServiceAgent[636]: tcp_connection_destination_prepare_complete 1 connectx to 17.151.225.52#587 failed: 64 - Host is down

2014-07-01 2:03:20.721 AM com.apple.MailServiceAgent[636]: tcp_connection_handle_destination_prepare_complete 1 failed to connect

2014-07-01 2:03:20.721 AM AAM Updates Notifier[934]: tcp_connection_handle_destination_prepare_complete 1 failed to connect

2014-07-01 2:05:25.756 AM com.apple.MailServiceAgent[636]: Error sending message

2014-07-01 2:16:09.366 AM xpcproxy[973]: assertion failed: 13E28: xpcproxy + 3438 [D559FC96-E6B1-363A-B850-C7AC9734F210]: 0x2

2014-07-01 2:34:09.408 AM xpcproxy[1011]: assertion failed: 13E28: xpcproxy + 3438 [D559FC96-E6B1-363A-B850-C7AC9734F210]: 0x2

2014-07-01 2:52:09.412 AM xpcproxy[1042]: assertion failed: 13E28: xpcproxy + 3438 [D559FC96-E6B1-363A-B850-C7AC9734F210]: 0x2

2014-07-01 2:54:34.000 AM kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=1045[GoogleSoftwareUp] final status 0x0, allowing (remove VALID) page

2014-07-01 3:09:59.202 AM xpcproxy[1089]: assertion failed: 13E28: xpcproxy + 3438 [D559FC96-E6B1-363A-B850-C7AC9734F210]: 0x2

2014-07-01 3:28:09.582 AM xpcproxy[1128]: assertion failed: 13E28: xpcproxy + 3438 [D559FC96-E6B1-363A-B850-C7AC9734F210]: 0x2

2014-07-01 3:40:30.808 AM periodic-wrapper[1148]: Running daily periodic task.

2014-07-01 3:42:33.951 AM parentalcontrolsd[1223]: StartObservingFSEvents [849:] -- *** StartObservingFSEvents started event stream

2014-07-01 3:46:09.563 AM xpcproxy[1231]: assertion failed: 13E28: xpcproxy + 3438 [D559FC96-E6B1-363A-B850-C7AC9734F210]: 0x2

2014-07-01 3:53:17.000 AM kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=1240[GoogleSoftwareUp] final status 0x0, allowing (remove VALID) page

2014-07-01 4:04:09.605 AM xpcproxy[1273]: assertion failed: 13E28: xpcproxy + 3438 [D559FC96-E6B1-363A-B850-C7AC9734F210]: 0x2

2014-07-01 4:22:09.534 AM xpcproxy[1304]: assertion failed: 13E28: xpcproxy + 3438 [D559FC96-E6B1-363A-B850-C7AC9734F210]: 0x2

2014-07-01 4:40:09.523 AM xpcproxy[1336]: assertion failed: 13E28: xpcproxy + 3438 [D559FC96-E6B1-363A-B850-C7AC9734F210]: 0x2

2014-07-01 4:42:44.832 AM ntpd[87]: SYNC state ignoring +0.386286 s

2014-07-01 4:52:00.000 AM kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=1362[GoogleSoftwareUp] final status 0x0, allowing (remove VALID) page

2014-07-01 4:58:09.550 AM xpcproxy[1376]: assertion failed: 13E28: xpcproxy + 3438 [D559FC96-E6B1-363A-B850-C7AC9734F210]: 0x2

2014-07-01 5:16:00.407 AM mDNSResponder[105]: PenaltyTimeForServer: PenaltyTime negative -125, (server penaltyTime -524968970, timenow -524968845) resetting the penalty

2014-07-01 5:34:09.607 AM xpcproxy[1454]: assertion failed: 13E28: xpcproxy + 3438 [D559FC96-E6B1-363A-B850-C7AC9734F210]: 0x2

2014-07-01 5:50:43.000 AM kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=1475[GoogleSoftwareUp] final status 0x0, allowing (remove VALID) page

2014-07-01 5:51:59.138 AM xpcproxy[1481]: assertion failed: 13E28: xpcproxy + 3438 [D559FC96-E6B1-363A-B850-C7AC9734F210]: 0x2

2014-07-01 5:52:05.015 AM com.apple.lakitu[1482]: objc[1482]: Class CloudServicesError is implemented in both /System/Library/PrivateFrameworks/CloudServices.framework/Versions/A/CloudServi ces and /System/Library/PrivateFrameworks/CloudServices.framework/XPCServices/com.apple .lakitu.xpc/Contents/MacOS/com.apple.lakitu. One of the two will be used. Which one is undefined.

2014-07-01 6:05:58.867 AM ntpd[87]: ntpd: time set +0.546647 s

2014-07-01 6:10:10.166 AM xpcproxy[1526]: assertion failed: 13E28: xpcproxy + 3438 [D559FC96-E6B1-363A-B850-C7AC9734F210]: 0x2

2014-07-01 6:26:41.653 AM xpcproxy[1553]: assertion failed: 13E28: xpcproxy + 3438 [D559FC96-E6B1-363A-B850-C7AC9734F210]: 0x2

2014-07-01 6:27:07.022 AM WindowServer[133]: handle_will_sleep_auth_and_shield_windows: Deferring.

2014-07-01 6:27:07.023 AM WindowServer[133]: CGXDisplayDidWakeNotification [26857414853271]: posting kCGSDisplayDidWake

2014-07-01 6:27:24.872 AM loginwindow[108]: CoreAnimation: warning, deleted thread with uncommitted CATransaction; set CA_DEBUG_TRANSACTIONS=1 in environment to log backtraces.

2014-07-01 6:27:26.782 AM loginwindow[108]: CoreAnimation: warning, deleted thread with uncommitted CATransaction; set CA_DEBUG_TRANSACTIONS=1 in environment to log backtraces.

2014-07-01 6:35:50.983 AM PluginProcess[1594]: CoreText performance note: Client called CTFontCreateWithName() using name "Arial Unicode MS" and got font with PostScript name "ArialUnicodeMS". For best performance, only use PostScript names when calling this API.

2014-07-01 6:35:50.983 AM PluginProcess[1594]: CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.

2014-07-01 6:35:51.484 AM PluginProcess[1594]: CoreText performance note: Client called CTFontCreateWithName() using name "Times Roman" and got font with PostScript name "Times-Roman". For best performance, only use PostScript names when calling this API.

2014-07-01 6:38:10.890 AM PluginProcess[1594]: CoreText performance note: Client called CTFontCreateWithName() using name "Arial" and got font with PostScript name "ArialMT". For best performance, only use PostScript names when calling this API.

2014-07-01 6:47:33.737 AM Disk Utility[1619]: 10.4-style NSNumberFormatter method called on a 10.0-style formatter, which doesn't work. Break on _NSNumberFormatter_Log_New_Methods_On_Old_Formatters to debug. This message will only be logged once.

2014-07-01 6:47:34.747 AM WindowServer[133]: disable_update_timeout: UI updates were forcibly disabled by application "Disk Utility" for over 1.00 seconds. Server has re-enabled them.

2014-07-01 6:47:48.747 AM WindowServer[133]: disable_update_likely_unbalanced: UI updates still disabled by application "Disk Utility" after 15.00 seconds (server forcibly re-enabled them after 1.00 seconds). Likely an unbalanced disableUpdate call.

2014-07-01 6:49:27.000 AM kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=1635[GoogleSoftwareUp] final status 0x0, allowing (remove VALID) page

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Answer 7

Linc Davis

Level 10

209,739 points

Jul 2, 2014 5:19 PM in response to cassidys

Please read this whole message before doing anything.

This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.

The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.

Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.

Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.

Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.

The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

Test while in safe mode. Same problem?

After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

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Answer 8

cassidys Author

Level 1

5 points

Jul 4, 2014 9:32 PM in response to Linc Davis

Looks like it's CrashPlan that is the problem.

After reinstalling the OS yet again from scratch, (erased the HD through Disk Utility in recovery mode) I reinstalled all programs except CrashPlan. I read in a few places that cloud based storage programs were causing problems (like DropBox, Google Drive and Synology Cloud Station) so I wanted to test if CrashPlan was causing problems. I was able to run 2 days without any problems. I then installed CrashPlan and within hours, same problems came back. I've since opened a ticket with them to have them figure it out.

This is the information I found in case it could help anyone else, along with my EtreCheck that I ran before I installed Crash Plan. I couldn't post one once I installed CrashPlan since I couldn't load anything in the "Checking disk information" portion.

-------------

I hope that helps someone here. Post the report for assistance, but try the above first.

https://discussions.apple.com/thread/5471480?start=75&tstart=0

Root cause of this issue: Mavericks has some changes that cause stacks to misalign (for non-technical people - memory corruption and hence the crash) in a popular library called mach_inject. This has already been fixed in the library, see: https://github.com/rentzsch/mach_inject/issues/5. Apps like Dropbox and presumably Google Drive are going to see this issue until they update to the latest version or have this manually patched in their code (which Dropbox did since 2.4.5 it seems).

There's already a long thread about this issue, however Synology has yet to address it. I believe SMB2 is at issue here and others without Cloud Station. I did submit a support ticket to Synology to only get the reply that they cannot replicate the issue (weird).

Yegor, please submit your support ticket. The more that do will raise more supprt.

Here's the Synology thread http://forum.synology.com/enu/viewtopic.php?f=194&t=80301

----------------

Before Installing CrashPlan

EtreCheck version: 1.9.12 (48)

Report generated July 3, 2014 at 8:30:01 PM MDT

Hardware Information:

Mac Pro (Mid 2010) (Verified)

Mac Pro - model: MacPro5,1

1 3.33 GHz 6-Core Intel Xeon CPU: 6 cores

10 GB RAM

Video Information:

ATI Radeon HD 5770 - VRAM: 1024 MB

SyncMaster 1920 x 1200 @ 60 Hz

SyncMaster 1680 x 1050 @ 60 Hz

System Software:

OS X 10.9.4 (13E28) - Uptime: 0 days 0:2:32

Disk Information:

HL-DT-ST DVD-RW GH41N

OCZ-VERTEX2 disk0 : (60.02 GB)

EFI (disk0s1) <not mounted>: 209.7 MB

BOOTCAMP (disk0s2) /Volumes/BOOTCAMP: 59.81 GB (5.21 GB free)

Samsung SSD 840 PRO Series disk1 : (128.04 GB)

EFI (disk1s1) <not mounted>: 209.7 MB

Mac OS SSD (disk1s2) / [Startup]: 127.18 GB (66.64 GB free)

Recovery HD (disk1s3) <not mounted>: 650 MB

ST31000528AS disk4 : (1 TB)

EFI (disk4s1) <not mounted>: 209.7 MB

Media HD (disk4s2) /Volumes/Media HD: 999.86 GB (184.52 GB free)

ST32000542AS disk3 : (2 TB)

EFI (disk3s1) <not mounted>: 209.7 MB

Home HD (disk3s2) /Volumes/Home HD: 2 TB (1.18 TB free)

WDC WD1001FALS-41Y6A0 disk2 : (1 TB)

EFI (disk2s1) <not mounted>: 209.7 MB

Home_old HD (disk2s2) /Volumes/Home_old HD: 999.86 GB (931.08 GB free)

USB Information:

Generic External 1 TB

EFI (disk5s1) <not mounted>: 209.7 MB

Mac Pro Time Machine 2 (disk5s2) /Volumes/Mac Pro Time Machine 2: 999.86 GB (142.6 GB free)

Apple, Inc. Keyboard Hub

Logitech USB Gaming Mouse

Apple, Inc Apple Keyboard

Canon CanoScan

Prolific Technology Inc. IEEE-1284 Controller

American Power Conversion Back-UPS XS 1300 LCD FW:836.H8 .D USB FW:H8

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

Configuration files:

/etc/hosts - Count: 15

Gatekeeper:

Mac App Store and identified developers

Kernel Extensions:

[not loaded] com.roxio.BluRaySupport (1.1.6) Support

[not loaded] com.roxio.TDIXController (2.0) Support

[loaded] jp.plentycom.driver.SteerMouse (4.1.9 - SDK 10.6) Support

Launch Daemons:

[loaded] com.adobe.fpsaud.plist Support

User Login Items:

iTunesHelper

Transmission

Start Twonky Script

SteerMouse Manager

Internet Plug-ins:

FlashPlayer-10.6: Version: 14.0.0.125 - SDK 10.6 Support

QuickTime Plugin: Version: 7.7.3

Flash Player: Version: 14.0.0.125 - SDK 10.6 Support

Default Browser: Version: 537 - SDK 10.9

SharePointBrowserPlugin: Version: 14.1.0 Support

Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support

JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version

Safari Extensions:

AdBlock: Version: 2.7.5

Audio Plug-ins:

BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

AirPlay: Version: 2.0 - SDK 10.9

AppleAVBAudio: Version: 203.2 - SDK 10.9

iSightAudio: Version: 7.7.3 - SDK 10.9

iTunes Plug-ins:

Quartz Composer Visualizer: Version: 1.4 - SDK 10.9

3rd Party Preference Panes:

Flash Player Support

SteerMouse Support

Time Machine:

Skip System Files: NO

Auto backup: YES

Volumes being backed up:

Mac OS SSD: Disk size: 118.44 GB Disk used: 56.38 GB

Destinations:

Mac Pro Time Machine 2 [Local] (Last used)

Total size: 931.19 GB

Total number of backups: 17

Oldest backup: 2014-07-03 09:05:16 +0000

Last backup: 2014-07-04 01:46:04 +0000

Size of backup disk: Excellent

Backup size 931.19 GB > (Disk size 118.44 GB X 3)

Time Machine details may not be accurate.

All volumes being backed up may not be listed.

Top Processes by CPU:

44% Adobe Photoshop CS5.1

17% mds

4% mds_stores

4% WindowServer

3% Google Chrome

Top Processes by Memory:

778 MB iPhoto

367 MB mds_stores

307 MB Adobe InDesign CS5.5

195 MB com.apple.IconServicesAgent

195 MB Safari

Virtual Memory Information:

1.81 GB Free RAM

6.35 GB Active RAM

866 MB Inactive RAM

999 MB Wired RAM

2.23 GB Page-ins

0 B Page-outs

12 hours after Installing CrashPlan

Can't even run EtreCheck as it hangs on "Checking disk information"

Can't open Disk Utility as it hangs on "Gathering disk information..."

Can't unmount disks from Finder (Finder Hangs and can't restart)

Can't view contents from some of the mounted disks

Can't attach files in emails, when accessing disk it causes program (web browsers) to freeze

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Answer 9

cassidys Author

Level 1

5 points

Jul 28, 2014 1:31 PM in response to cassidys

Turns out it wasn't CrashPlan directly. There were some files on my BootCamp drive that were not able to be read by CrashPlan or even Finder. I tried copying some files from my BootCamp drive in Finder to one of my other hard drives, and Finder gave me an error saying that the files couldn't be read or written. I booted into Windows, created ZIP archives of the files and went back to the Mac side. I was then able to save the zip files to CrashPlan. I also reformatted my BootCamp drive, (which was a SSD) in the process, but I did a direct copy of the drive to a HDD. CrashPlan stalled out on those same files on the copied version of my Bootcamp drive, so it looked like it was the files themselves, and not the drive. Haven't done any additional testing as everything is working fine now.

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