Bitedefender found Trojan.GenericKD.1635815 - Disinfect failed

Question

Bitedefender found Trojan.GenericKD.1635815 - Disinfect failed

Hello everyone,

Yesterday I sadly opened a zip file of an email on my macbook. As it turns out it is a Trojan. I have run Bitedefender and was able to find Trojan.GenericKD.1635815 six times.

Two of them have been moved to Quarantine, for two other disinfection failed and the remaining two could not be moved to Quarantine.

What am I supposed to do now? Is the Trojan under control or do I need to take further action in order to protect my macbook?

Posted on Jun 27, 2014 6:08 PM

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Answer 1

Kurt Lang

Level 9

57,828 points

Jun 27, 2014 6:12 PM in response to James Germany

Windows only malware that can't do anything to your Mac. Just delete them.

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Answer 2

Jun 27, 2014 6:15 PM in response to James Germany

Also go to Thomas Reed's site and read his http://www.thesafemac.com for more guidance on safe guarding a Mac.

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Answer 3

Jun 27, 2014 6:23 PM in response to Kurt Lang

For deleting the two in the quarantine do I just click delete? Or does that only remove them from quarantine?

And what about the others?

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Answer 4

Kurt Lang

Level 9

57,828 points

Jun 27, 2014 6:55 PM in response to James Germany

I'm not familiar with Mail (I use Outlook), but they should all be email attachments. Note that one of them is still in the compressed .rar format. If Bitdefender tells you which emails they are, then it should be easy enough to find them. Otherwise, you'll have to manually examine the names of the attachments for the emails that have them to figure out which ones to remove.

I can't make a suggestion for any items that have been moved out of Mail's mail boxes by Bitdefender since I don't know where it moves them to.

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Answer 5

Jun 27, 2014 7:17 PM in response to Kurt Lang

As soon as i had found out about the trojan i immediately deleted the email and after that emptied my trash, however Bitedefender still found that problem.

I tried to follow the Path to the infected files but i couldnt find them manually! Do you know a way to find the file?

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Answer 6

Kurt Lang

Level 9

57,828 points

Jun 28, 2014 9:27 AM in response to James Germany

Download the free EasyFind here. Run the app and put in the name of the compressed attachment shown in your quarantine screen shot. In this case, DER EBOOK.rar . Make sure the drop down menu at the upper left has your main hard drive selected. Press Enter to begin the search. That should locate where Bitdefender moved the email and its attachment to. Not sure about the other one listed, but I think they're actually the same email. The first line is the email itself, and the second line is the .rar attachment.

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Answer 7

Kurt Lang

Level 9

57,828 points

Jun 28, 2014 10:05 AM in response to Kurt Lang

Error in my post. Not the upper left, upper right of EasyFind's interface to choose which drive you want to search.

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