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GreenHuman Author

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Problem: Macbook Pro Retina - Canon Printer MX347

Using MX347 with this Macbook Pro via wifi for ten months. After recently the ink box replaced, while printing, the following message shows, and no other response all at, as the following first screen dump. The printer also comes with scanner, scanner work normally. For other Windows machines, the printing is ok as normal.

Open Printer Utility and Cleaning function, the following message shown and no response also.

Posted on Jun 27, 2014 8:01 PM

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2 replies

Jun 27, 2014 8:24 PM in response to GreenHuman

Open System Preferences > Printers & Scanners > Print

Click: Open Print Queue then delete all print jobs.

Restart your Mac and the printer.

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GreenHuman Author

Level 1

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Jun 28, 2014 1:33 AM in response to GreenHuman

Removed the printer and added it back, and nothing in the print queue. But the situation is the same. From system log, how to find further hits?

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Problem: Macbook Pro Retina - Canon Printer MX347

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