Iphone 5s touch id is not working

Hey Shohaty,

Thanks for using Apple Support Communities.

Looks like you are having trouble using Touch ID. This article has different things you can do to resolve issues with Touch ID.

iPhone 5s: Using Touch ID

http://support.apple.com/kb/HT5883

Have a nice day,

Mario

Hey Shohaty,

There is a section at the bottom of the article for troubleshooting.

iPhone 5s: Using Touch ID

http://support.apple.com/kb/HT5883

Resolving issues with Touch ID

1. Make sure that you're using the latest version of iOS.
2. Make sure that your fingers and the Home button are clean and dry.*
   Note: Cover the Home button completely. Don't tap too quickly, don't press down hard, and don't move your finger while Touch ID is scanning. Make sure that your finger touches the metal ring around the Home button.
3. If you're using a protective case or screen protector, it must leave the Home button and the surrounding ring completely unobscured. If it doesn't, remove the case or screen protector and try again.
4. Tap Settings > Touch ID & Passcode and verify that:
   • iPhone Unlock or iTunes & App Store is on.
   • You enrolled one or more fingerprints.
5. Try enrolling a different finger.
6. If you can't enroll any of your fingers, take your iPhone 5s to an Apple Retail Store, Apple Authorized Service Provider, or contact AppleCare for further assistance.

Have a nice day,

Mario

I have an iphone 5s and the touch id suddenly stopped working properly one fine day. the issue started nearly after six months of purchase. it worked perfectly flawless for 6 months. pls help