alice dale
Level 1 (7 points)
Desktops

Q: How do I get sound through my earphones on my iPad?

My speakers on my iPad work just fine.  I cannot get any sound through my headphones or earbuds, however.  I have checked all connections.  I have checked all settings.  Everything appears to be fine.  What sequence do I have to use in order for the sound to come through the wires to the headphones or ear buds?  Or do I trot this menagerie down to my local Apple Store to find out what is broken?

Posted on Jun 28, 2014 11:46 AM

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alice dale

Q: How do I get sound through my earphones on my iPad?

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  • Helpful answers

  • by alex_h1,

    alex_h1 alex_h1 Jul 1, 2014 7:00 AM in response to alice dale
    Community Specialists
    Jul 1, 2014 7:00 AM in response to alice dale

    Hello alice dale,

     

    Thanks for using Apple Support Communities.

     

    From your post I understand that you're having issues with the sound output on your earbuds.  To troubleshoot this please see the steps below.  Please note, that even though the article states it is for an iPhone, the same applies to your iPod touch.

     

    No sound through stereo headset

    1. Inspect the headset jack for debris and clean if necessary.
    2. Connect the headset and make sure the connector is pushed in all the way.
    3. Check the volume setting. Adjust the volume by pressing the volume up and down button on the left side of the iPhone.
    4. If you are trying to listen to music and cannot hear any audio, make sure that the music on iPhone is not paused. Try squeezing the headset microphone to resume playback. Additionally, from the Home screen you can choose iPod > Now Playing, then tap Play.
    5. Make sure the latest version of iTunes is installed on the computer that you are syncing the iPhone with (songs purchased from the iTunes Store using earlier versions of iTunes won't play).
    6. Try another Apple headset (some third-party headsets require an adapter to be used with original iPhone).
    7. Try a different song or video.
    8. Check to see if the iPhone alert sounds or other iPhone sound effects exhibit the same audio issues.
    9. Disconnect the headset from the iPhone and see if sound comes from the built-in speaker.

     

    iPhone: Hardware troubleshooting

    http://support.apple.com/kb/TS2802

     

    Take care,

    Alex H.

  • by bttewte24,

    bttewte24 bttewte24 Feb 22, 2015 1:45 PM in response to alex_h1
    Level 1 (0 points)
    Feb 22, 2015 1:45 PM in response to alex_h1

    Hi

    I don't see that the issue in question was addressed. You talked about a headset, plugging it in, cleaning it. What of the earbud bluetooth connection? Mine says it is connected, both on the iPad and the earbud but there is no sound. Twice it had actually played through it but I am not sure how or what cause it to happen. So what needs to be done to have the sound come through bluetooth connection?