Apple Event: May 7th at 7 am PT
Have an iPhone 5s and for some reason last week whenever I start a new message/ conversation, the message comes FROM my email address and not my phone number. I've gone into settings/ messages/ send & receive/ start new conversation from: and for some reason my phone number is not listed. Just various email addresses. Any ideas?
Thanks in advance!
-Chris
Hello there, Chris.
The following Knowledge Base article offers up some great information that is relevant for troubleshooting the issue you're describing:
http://support.apple.com/kb/ts2755
In particular the following section should prove helpful:
If you aren't receiving iMessages across all iOS devices
- Go to Settings > Messages > Send & Receive on each iOS device and make sure that you signed in with your Apple ID. You must use the same Apple ID on each device.
- Go to Settings > Messages > Send & Receive > You Can Be Reached By iMessage At and make sure that you selected each phone number and email address you want to use with iMessage.
- If you linked a phone number to your Apple ID with iMessage and the phone number hasn't appeared, followthese steps.
- Sign out of your Apple ID in Settings > Messages > Send & Receive and Settings > FaceTime on all devices.
- If you're linking a phone number to an Apple ID, sign in to iMessage on your iPhone first. Then sign in to the rest of your device one by one with iMessage and FaceTime.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
Hello there, Chris.
The following Knowledge Base article offers up some great information that is relevant for troubleshooting the issue you're describing:
http://support.apple.com/kb/ts2755
In particular the following section should prove helpful:
If you aren't receiving iMessages across all iOS devices
- Go to Settings > Messages > Send & Receive on each iOS device and make sure that you signed in with your Apple ID. You must use the same Apple ID on each device.
- Go to Settings > Messages > Send & Receive > You Can Be Reached By iMessage At and make sure that you selected each phone number and email address you want to use with iMessage.
- If you linked a phone number to your Apple ID with iMessage and the phone number hasn't appeared, followthese steps.
- Sign out of your Apple ID in Settings > Messages > Send & Receive and Settings > FaceTime on all devices.
- If you're linking a phone number to an Apple ID, sign in to iMessage on your iPhone first. Then sign in to the rest of your device one by one with iMessage and FaceTime.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
This also fixes the approval code issue for Text Forwarding too. Thanks
Can't start new messages FROM phone number, just email address
