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Black and white lines up and down screen

When I start up my macbook pro white and black lines appear for the startup screen in bunches. After that the screen is black but the keyboard is lit up and you can still hear the sounds of turning up the volume and music can still play.


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Posted on Jun 29, 2014 12:34 PM

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1 reply

Jun 29, 2014 2:37 PM in response to helpmyapple111

Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional—ask if you need guidance.

If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.

Keeping your confidential data secure during hardware repair

Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.

*An SSD doesn't need to be zeroed.

Black and white lines up and down screen

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