Like i have a problem with my bank account they asked me to format my computer
I was looking for how to do it and I found to restart it and press comand+R
Is it just this?? I made already the back up
Why? They probably don't even know that you have a Mac.
Personally, I would ignore their suggestion.
Allan
That’s not a normal troubleshooting method. If desired and the computer’s running Mac OS X 10.7 or newer, do that, open the Disk Utility, erase the main partition, and install a fresh OS.
If it’s running Mac OS X 10.6.8 or earlier or Lion was installed from a thumbdrive, there’s no recovery partition and you’ll need to use a disk instead.
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Formatting my mac book air
