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User profile for user: iudoc97
iudoc97 Author
User level: Level 1
0 points

Need help updating app in newstand.

I Have subscribed to Long Exposures through the App Store for my Newstand App. The latest edition will not download and says that I need to have the latest version of the App. I have the current version of the magazine app and the Newstand App according to the version history and i have the latest iOS for iPad. Also, one of my magazines lets me open the current edition but says it may not be optimized because I don't gave the current version of the app. I am assuming they are referring to Newstand. Again, I have the current version Based on the version history. I have my it set for auto updates for all apps. Any suggestions? Thanks!!

Posted on Jun 30, 2014 8:01 PM

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2 replies
User profile for user: norm123
norm123
User level: Community Specialist

Jul 2, 2014 10:13 AM in response to iudoc97

Hello iudoc97


If you are having issues with the Magazine not working, try contacting the developer to see if they have any issues on their end that may be causing you the inability to get the latest edition. If everything is up to date and you are unable to get it resolved after contacting the magazine, then report the issue to the iTunes Store for further assistance.


iOS: An app you installed unexpectedly quits, stops responding, or won’t open

http://support.apple.com/kb/ts1702


How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase

http://support.apple.com/kb/HT1933


Regards,

-Norm G.

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Need help updating app in newstand.

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