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I've just downloaded today's iOS 7.1.2 update on my iphone 4. I agreed to the install and now on the apple screen it is stuck with the install progress line half way. Has been like this for an hour.
Anyone experience something similar? Do I reboot my phone somehow, connect to my computer?
Thanks in advance.
No need to connect to iTunes. It should only take about five minutes via iCloud.
Reset your iPhone then try again.
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
Hi kriddlelives,
Yes, reset your device and then hook it up to iTunes on the computer you sync with and update it that way. To reset: Hold down the Home and Power buttons at the same time and continue to hold them down until the Apple appears (up to 30 seconds). Once the reset is complete and the Home screen redisplays, hook it up to iTunes and do the update.
Cheers,
GB
Thanks for the prompt response guys, after the reset and going back into settings, looks like the update was installed successfully regardless of the crash.
I Had the same issue on an iPhone 5s and an iPad 4. iphone 4s upgraded without issue. you do have to hard restart the phone or iPad by holding the home and power button. 7.1.2 clearly has some upgrade bugs that Apple has not tested for properly.
I had intentionally turned off my icloud and had not backed up my phone on computer for June 2014. Apple pushed IOS 7.1.2 and I pressed update (never had this issue ever that the upgrade can hang / crash in between ).😢 I lost all my June data apps/ photo / whatapp messages / saved files and profiles and contacts that I had added at a conference in June . Furious !
Had to hook up to computer and i-tunes to restore phone from May 2014 backup.
Apple is no more THE APPLE I had regards for. They keep sending haf baked products to customers without testing.
😠They have no right to charge premium cost. I think 250$ Google Nexus4 in my family works much better and crashes less than my ipnone 4s and even Iphone 5S.
You can blame no one but yourself if you did not back up before you updated.
GB
So if I have the same amount of mistrust on Apple performance - what the point paying 700 $ for an iphone ? We pay Apple premium cost because they "used to" offer exceptional stability and performmance. If I have to do so much homework I can live very well with 200-300 $ smart phone who have similar features may be Google Nexus has more features for half the cost!
Even then I wont rely on upgrades and do my homework of back ups but ATLEAST SAVE 350 $ !
not true. i backed up and after crash, "recovery" is hung. i doubt apple tested recovery either. i'm with himanshushines. i do not know why i ever switched. blastphemy i know but that is how i feel.
Just because you are currently "hung" in Recovery Mode doesn't change the fact that you still have a backup that you can Restore from. Recovery Mode has been in place since iPhones were introduced, so there is nothing to "test" here. Reset your device to Factory Settings and try the Recovery/Restore process again:
GB
I've just started to download iOS 7.1.2 update on my iphone 5. I agreed to the install and now on the apple screen it is stuck with the install progress line half way. Has been like this for an hour.
The problem that I have got is that my Sleep/Wake button doesn't work. Has anymore got a idea what I could do or will I have to wait for the battery to run out so I an able to reset it.
iphone 4 crash during install iOS 7.1.2
