iPhoto library causing kernel panic

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Level 1

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iPhoto library causing kernel panic

Hi, strange problem here that I'm hoping you can help with. I am 99% sure my iPhoto library is causing my Mac mini to kernel panic when iPhoto isn't even open.

I say 99% sure because this is the second Mac mini this has happened to with the same iPhoto library. I purchased a late 2012 2.6Ghz i7 mac mini running Mavericks a couple of months ago and after migrating over all of my files etc I started having kernel panics when the computer would wake from sleep. I worked with apple support for a few weeks trying to isolate the problem and they finally just decided it was a DOA machine and sent me a new one. With the new machine I was a bit more calculated in adding files, first running the computer with nothing added for a few days, then upgrading the RAM, then adding my iTunes library and finally adding my iPhoto library by copying the library file from my external disk into the pictures folder of my new mac. Within hours of adding the library the computer experienced a kernel panic.

I can open iPhoto just fine and browse all of my pictures. I've imported pictures from my iPhone just fine too, but somehow the library is causing kernel panics behind the scenes.

One other note that may help. This library was actually first on a macbook pro laptop that died (hopefully salvageable with a new HD but we'll see). Before we knew that the laptop was dying however, my wife was importing a bunch of pictures from her iPhone and the computer restarted mid-import. There were a few anxious hours after we turned the machine back on where it wouldn't recognize the library at all and we thought all of our pictures were lost. We were able to repair the library and get access to the pictures and promptly backed them up but I'm wondering if the library was corrupted at that point and has remained so.

Would rebuilding my library help in this situation? Should I try importing the pictures into a new iPhoto library knowing that I'll lose albums/faces/etc? Any other thoughts or action plans? I deleted the library from my computer in the interim although I'm now nervous that it will have corrupted my machine and I'm going to come back tomorrow to a gray "your system restarted..." screen!

Thanks for any help in advance

Posted on Jun 30, 2014 10:35 PM

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Answer 1

Yer_Man

Level 10

166,342 points

Jun 30, 2014 11:00 PM in response to jsamuelsen

Sorry but I don't see how an iPhoto Library, which is just a load of files with no executable code, can cause a Kernal Panic. I could see how the application might, but not the Library.

Especially, when it's not actually in use and just sitting there on the HD.

Can you post one of the KP logs?

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Answer 2

jsamuelsen Author

Level 1

0 points

Jul 1, 2014 7:56 AM in response to Yer_Man

So my fears were realized, the computer restarted this morning without the library. I'm convinced that adding the library somehow messed something up that remained messed up even after I deleted it. Here is the KP log from this morning:

Anonymous UUID: 0B6433BF-7616-EC4E-6A87-457A02D340AB

Tue Jul 1 08:51:48 2014

panic(cpu 4 caller 0xffffff8009e718f6): "vm_compressor_pager_state_get: offset 0x37fef5dd4000 overflow\n"@/SourceCache/xnu/xnu-2422.100.13/osfmk/vm/vm_compressor_pager.c:794

Backtrace (CPU 4), Frame : Return Address

0xffffff81fbb03290 : 0xffffff8009e22fa9

0xffffff81fbb03310 : 0xffffff8009e718f6

0xffffff81fbb03320 : 0xffffff8009e78189

0xffffff81fbb034f0 : 0xffffff8009edbae0

0xffffff81fbb036c0 : 0xffffff8009ef3456

0xffffff81fbb036e0 : 0xffffff8009e8d5af

0xffffff81fbb03820 : 0xffffff8009e873c0

0xffffff81fbb03910 : 0xffffff8009e77fb8

0xffffff81fbb03ae0 : 0xffffff8009edbae0

0xffffff81fbb03cb0 : 0xffffff8009ef3456

0xffffff81fbb03cd0 : 0xffffff8009ed6189

0xffffff81fbb03e50 : 0xffffff8009e13d4a

0xffffff81fbb03e70 : 0xffffff8009e19daa

0xffffff81fbb03eb0 : 0xffffff800a1c6471

0xffffff81fbb03f70 : 0xffffff800a1c6790

0xffffff81fbb03fb0 : 0xffffff8009ed7127

BSD process name corresponding to current thread: identityservices

Mac OS version:

13D65

Kernel version:

Darwin Kernel Version 13.2.0: Thu Apr 17 23:03:13 PDT 2014; root:xnu-2422.100.13~1/RELEASE_X86_64

Kernel UUID: ADD73AE6-88B0-32FB-A8BB-4F7C8BE4092E

Kernel slide: 0x0000000009c00000

Kernel text base: 0xffffff8009e00000

System model name: Macmini6,2 (Mac-F65AE981FFA204ED)

System uptime in nanoseconds: 2847136086862

last loaded kext at 2783961620588: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f8bcff000, size 49152)

last unloaded kext at 2297755079118: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f8bcff000, size 32768)

loaded kexts:

com.apple.driver.AppleIntelMCEReporter 104

com.apple.filesystems.smbfs 2.0.2

com.apple.driver.AppleBluetoothMultitouch 80.14

com.apple.driver.AudioAUUC 1.60

com.apple.iokit.IOBluetoothSerialManager 4.2.4f1

com.apple.filesystems.autofs 3.0

com.apple.driver.AGPM 100.14.15

com.apple.driver.ApplePlatformEnabler 2.0.9d1

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.X86PlatformShim 1.0.0

com.apple.driver.AppleUpstreamUserClient 3.5.13

com.apple.driver.AppleMCCSControl 1.1.12

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.driver.AppleHDA 2.6.1f2

com.apple.driver.AppleMikeyDriver 2.6.1f2

com.apple.driver.AppleIntelHD4000Graphics 8.2.6

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.4f1

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.driver.AppleLPC 1.7.0

com.apple.driver.AppleIntelFramebufferCapri 8.2.6

com.apple.driver.AppleThunderboltIP 1.1.2

com.apple.driver.AppleIRController 325.7

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 35

com.apple.driver.XsanFilter 404

com.apple.driver.AppleUSBHub 666.4.0

com.apple.iokit.IOAHCIBlockStorage 2.5.1

com.apple.driver.AppleSDXC 1.5.2

com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2

com.apple.driver.AirPort.Brcm4331 700.20.22

com.apple.driver.AppleFWOHCI 5.0.2

com.apple.driver.AppleAHCIPort 3.0.0

com.apple.driver.AppleUSBEHCI 660.4.0

com.apple.driver.AppleUSBXHCI 677.4.0

com.apple.driver.AppleACPIButtons 2.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 2.0

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1

com.apple.nke.applicationfirewall 153

com.apple.security.quarantine 3

com.apple.driver.AppleIntelCPUPowerManagement 217.92.1

com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6

com.apple.iokit.IOUSBMassStorageClass 3.6.0

com.apple.driver.IOBluetoothHIDDriver 4.2.4f1

com.apple.driver.AppleMultitouchDriver 245.13

com.apple.iokit.IOSerialFamily 10.0.7

com.apple.kext.triggers 1.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6

com.apple.driver.DspFuncLib 2.6.1f2

com.apple.vecLib.kext 1.0.0

com.apple.iokit.IOAudioFamily 1.9.7fc2

com.apple.kext.OSvKernDSPLib 1.14

com.apple.iokit.IOBluetoothFamily 4.2.4f1

com.apple.iokit.IOSurface 91.1

com.apple.driver.AppleSMBusController 1.0.11d1

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.4f1

com.apple.iokit.IOFireWireIP 2.2.6

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.AppleSMC 3.1.8

com.apple.driver.AppleSMBusPCI 1.0.12d1

com.apple.driver.IOPlatformPluginFamily 5.7.0d11

com.apple.iokit.IOAcceleratorFamily2 98.20

com.apple.AppleGraphicsDeviceControl 3.5.26

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.driver.AppleHDAController 2.6.1f2

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.iokit.IOHDAFamily 2.6.1f2

com.apple.driver.AppleUSBHIDKeyboard 170.15

com.apple.driver.AppleHIDKeyboard 170.15

com.apple.driver.AppleUSBMergeNub 650.4.0

com.apple.driver.AppleThunderboltDPInAdapter 3.1.7

com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7

com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5

com.apple.iokit.IOUSBHIDDriver 660.4.0

com.apple.driver.AppleUSBComposite 656.4.1

com.apple.driver.CoreStorage 380

com.apple.driver.AppleThunderboltNHI 2.0.1

com.apple.iokit.IOThunderboltFamily 3.2.7

com.apple.iokit.IOEthernetAVBController 1.0.3b4

com.apple.driver.mDNSOffloadUserClient 1.0.1b5

com.apple.iokit.IOUSBUserClient 660.4.2

com.apple.iokit.IO80211Family 630.35

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOFireWireFamily 4.5.5

com.apple.iokit.IOAHCIFamily 2.6.5

com.apple.iokit.IOUSBFamily 677.4.0

com.apple.driver.AppleEFINVRAM 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 278.11

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.AppleKeyStore 2

com.apple.driver.DiskImages 371.1

com.apple.iokit.IOStorageFamily 1.9

com.apple.iokit.IOReportFamily 23

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 2.0

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

com.apple.kec.pthread 1

Model: Macmini6,2, BootROM MM61.0106.B04, 4 processors, Intel Core i7, 2.6 GHz, 16 GB, SMC 2.8f1

Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In

Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x859B, 0x43543130323436344246313630422E433136

Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x859B, 0x43543130323436344246313630422E433136

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x10E), Broadcom BCM43xx 1.0 (5.106.98.100.22)

Bluetooth: Version 4.2.4f1 13674, 3 services, 23 devices, 1 incoming serial ports

Network Service: Ethernet, Ethernet, en0

Serial ATA Device: APPLE SSD SM128E, 121.33 GB

Serial ATA Device: APPLE HDD HTS541010A9E662, 1 TB

USB Device: Hub

USB Device: Keyboard Hub

USB Device: Apple Keyboard

USB Device: Hub

USB Device: IR Receiver

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

Thunderbolt Bus: Mac mini, Apple Inc., 23.4

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Answer 3

Linc Davis

Level 10

209,901 points

Jul 1, 2014 12:12 PM in response to jsamuelsen

Reinstall the original memory and see whether there's an improvement.

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Answer 4

jsamuelsen Author

Level 1

0 points

Jul 1, 2014 1:51 PM in response to Linc Davis

I ran it for 3-4 days with the new memory with no issue, it wasn't until I added the iPhoto library that it started KP'ing. That said, I'm happy to try anything if you think it will make a difference.

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Answer 5

Linc Davis

Level 10

209,901 points

Jul 1, 2014 2:38 PM in response to jsamuelsen

An iPhoto library can't directly cause kernel panics. The type of panic you had is often caused by a memory fault.

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Answer 6

Old Toad

Level 10

217,286 points

Jul 1, 2014 4:01 PM in response to jsamuelsen

Where did you get the RAM and does it match the required specs exactly? Mavericks is picky about RAM and a lot of "cheap" 3rd party RAM will fail when put to the task with a memory intensive operation. Check the seating on the RAM and retest. If no improvement do as Linc suggested and reinstall the original memory modules and see if the crashes continue.

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Answer 7

jsamuelsen Author

Level 1

0 points

Jul 1, 2014 4:39 PM in response to Old Toad

The RAM is from Crucial via Amazon and I confirmed with a Crucial support rep that it is compatible, although their product numbering is kind of screwy. Going on the Crucial site right now it says I need a different product # than what I have, but the rep said retailers often use different product numbers. I even downloaded Rember and tested it before moving anything else onto the machine. Does this sound like a plausible diagnosis? The faulty/non-compatible RAM performed fine with nothing on the machine but once I loaded the iPhoto library there was enough workload on the RAM to bring out the issues. Although why would I still have issues even after I deleted the iPhoto library then? Would something be saved in the cache that would still be tasking the RAM?

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Answer 8

Old Toad

Level 10

217,286 points

Jul 1, 2014 4:43 PM in response to jsamuelsen

Crucial is excellent RAM and they are very good at helping the customer. Did you download and run their app which determines which ram modules to use?

Did you try to reset the memory modules or change them around in the slots? If the original memory works without issue then we have to point the finger at the new modules.

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Answer 9

Linc Davis

Level 10

209,901 points

Jul 1, 2014 4:55 PM in response to jsamuelsen

"Rember" is incapable of fully testing memory, and even if it weren't, the only meaningful test is to swap out the modules.

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Answer 10

jsamuelsen Author

Level 1

0 points

Jul 1, 2014 5:00 PM in response to Old Toad

Thanks OT, I've gone ahead and reverted back to the original memory and am in the process of re-copying my iPhoto library to my machine to test (which will take some time with our 185GB iPhoto library). I will post back with what I find out.

RE the Crucial memory, I didn't download the app, I put my system specs into their tool and then searched amazon for the part number it gave me as I had some Amazon gift cards I wanted to use. It recommended this:

16GB kit (8GBx2) DDR3 PC3-12800 Unbuffered NON-ECC 1.35V 1024Meg x 64

part #:CT3650379

I ordered this from Amazon:

Crucial 16GB Kit (8GBx2) DDR3/DDR3L 1600 MHz (PC3-12800) CL11 SODIMM 204-Pin 1.35V/1.5V Memory for Mac CT2C8G3S160BM

Again, I chatted with a Crucial rep who assured me that part # CT3650379 and CT2C8G3S160BM were the same, but I'm starting to wonder if he knew what he was talking about.

Thoughts?

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Answer 11

jsamuelsen Author

Level 1

0 points

Jul 1, 2014 5:04 PM in response to jsamuelsen

Oddly enough, looking at the actual RAM modules (I was looking at the package before) they have a third part# CT8G3S160BM.C16FER. Possible that something was mis-packaged?

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Answer 12

jsamuelsen Author

Level 1

0 points

Jul 2, 2014 8:40 AM in response to Old Toad

Ok, I swapped in the old RAM and when I woke the computer up this morning it didn't panic. So it sounds like my memory is either non-compatible or faulty. Any recommendations on if I should talk to Crucial directly and try to get a replacement or if I should just return this to Amazon and look elsewhere?

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Answer 13

Old Toad

Level 10

217,286 points

Jul 2, 2014 9:38 AM in response to jsamuelsen

You could contact Crucial and see if they will replace the modules directly without having to go thru Amazon for a return. The other recommended source of memory is otherworldcomputing.com. I've purchased a lot of stuff from them but not memory.

If Crucial will work with you I'd try them first. Good luck and let us know how it turns out.

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Answer 14

jsamuelsen Author

Level 1

0 points

Jul 2, 2014 11:01 AM in response to Old Toad

Thanks, I talked to Crucial and they seem happy to replace but they are trying to figure out why what I have isn't compatible. They asked me how many chips were on the stock modules and said that an upgrade needs to have the same number of chips. The upgrade I have has 16 chips, he suspects the stock memory has 8. I'm not at home so I haven't been able to look to see how many chips the stock memory has but have you ever come across this? Memory not being compatible due to the number of chips on the module?

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Answer 15

Old Toad

Level 10

217,286 points

Jul 2, 2014 11:03 AM in response to jsamuelsen

Memory not being compatible due to the number of chips on the module?

I have no idea. That's above my pay grade.

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