my iphon 5s is locked to another persons icloud account and i cant acctivate it. how do i change it
my iphone 5s is locked to another persons icloud account and i cant accivate it. So how do i change it
my iphone 5s is locked to another persons icloud account and i cant accivate it. So how do i change it
You need to get the passcode to the Apple ID to which the phone is locked so that you can turn off the Activation Lock.
bob302 wrote:
my iphone 5s is locked to another persons icloud account and i cant accivate it. So how do i change it
Contact the other person and have them remove the iPhone from their iCloud.com FindMyiPhone account.
but i did and he said that he forgot his password and account
Then you'll never be able to use this phone, & Apple won't help you. If you can, return the phone for a refund.
Hello everyone,
I am quite new here and I didn't know where to post and this topic is very close to the problem I am experiencing.
I bought an iPhone 5S off the internet some time ago with iOS 8.something. I logged into itunes and all was well untill I updated to iOS 9.3.1
Now the phone is asking me for the old users login information and I don't have it.
If somebody at apple could check because I have used this phone for quite some time now. I bought apps on my account, songs and it still asks for the old owners login information.
How can this be? I was logged in the whole time and made all the updates it needed.
Please, I need to use the phone.
If anyone can help me.
Thank you.
MephystoRO wrote:
Hello everyone,
I am quite new here and I didn't know where to post and this topic is very close to the problem I am experiencing.
I bought an iPhone 5S off the internet some time ago with iOS 8.something. I logged into itunes and all was well untill I updated to iOS 9.3.1
Now the phone is asking me for the old users login information and I don't have it.
Please, I need to use the phone.
You will need to contact the previous owner.
See this -> Find My iPhone Activation Lock - Apple Support
my iphon 5s is locked to another persons icloud account and i cant acctivate it. how do i change it