i having iphone device with serial no: F2*****FGC. its not conncting with my wifi router i ball i baton 300M wireless-N ADSL 2 +ROUTER with serial no 13*****552. While am trying to connecting it showing fail to login. some other device like iPhone 4, n Samsung mobile Nokia mobile n laptops are got connecting and working it properly. so plz solve ma issue, or give suggestions for solving my issue
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Hello there, verran2551.
The following Knowledge Base article provides some great, detailed steps for troubleshooting issues with Wi-Fi connectivity on your iOS device:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
First start with these initial steps:
- Be sure you're in range of your Wi-Fi router (access point).
- Tap Settings > Wi-Fi and turn Wi-Fi off and on. If your Wi-Fi setting is dimmed, follow these steps.
- Confirm that your Wi-Fi router and cable or DSL modem are connected to power, turned on, and connected to the Internet. If not, refer to your network administrator or Internet service provider (ISP) for assistance.
- Restart your iOS device.
- Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
- Tap
and Forget this Network.
- Try to connect to your desired Wi-Fi network.
Note: You may need to enter your Wi-Fi password again if your network requires one.- Turn your Wi-Fi router off and on2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
- Update your device to the latest version of software.
- Update your Wi-Fi router to the latest firmware2. For AirPort Base Stations, install updates using the AirPort Utility.
If the issue persists, then:
Unable to connect to a Wi-Fi network
- Verify that you're attempting to connect to your desired Wi-Fi network.
- Make sure you're entering your Wi-Fi password correctly. Passwords may be case sensitive and may contain numbers or special characters.
- Reset network settings by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:
- previously connected Wi-Fi networks and passwords
- recently used Bluetooth accessories
- VPN and APN settings
Additional Information
- Find information on connecting to a Wi-Fi network.
- Some third-party routers may not be compatible with all iOS devices, even after updating to the latest firmware. If your iOS devices can successfully connect to other Wi-Fi networks, contact your router's manufacturer to ensure that your router is compatible with your iOS device.
- See recommended settings for configuring your Wi-Fi router for use with iOS devices.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
unble to connect my iphone divce with wifi network
