Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

movie trailers are missing

Did anyone notice that Apple removed the movie trailers embedded in the iTunes store pages about 2 months ago?

I used to like to watch the trailers and read the reviews before deciding to rent.

Posted on Jul 2, 2014 12:59 AM

Reply
3 replies

Jul 4, 2014 8:34 AM in response to Yohs

Hey Yohs,



Thanks for the question. Trailers are still available in the iTunes Store, at trailers.apple.com, and in the iTunes Movie Trailers application. Are you able to view trailers when visiting trailers.apple.com ? If not, try removing your browser’s cookies:


Safari 6 (OS X Mountain Lion): Remove cookies and other data

http://support.apple.com/kb/ph11920



Thanks,


Matt M.

Jul 11, 2014 1:34 AM in response to matt00

Thanks for the reply. I noticed actually that some movies include them on the iTunes Store page and some don't. They used to be more prevalent.


Yes, you're right that they are available elsewhere. But having to search and find the same movie in two places (even worse two devices) in order to see the trailer and read the reviews (before deciding to rent or not) is not a great UX.


-Y

movie trailers are missing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.