I have been happily using Messages on my Mac, iPhone, and iPad for a while. Earlier this year, Messages on the Mac stopped being able to send, giving the following message:
I've tried to log out of the iMessage account, I've tried to reset accounts on the Mac, etc. All to no avail. Messages continue to work on both my iPhone and my iPad Mini (wifi only). Help!
Mac OS X 10.9.3
Do you have this problem with all recipients, or only some?
Seems to be all recipients.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
I have the same problem since 10.9.4:
02/07/14 21:56:48,802 mDNSResponder[58]: ERROR: send_all(101) wrote -1 of 4 errno 32 (Broken pipe)
02/07/14 21:56:48,802 apsd[82]: tcp_connection_host_start 3060 DNSServiceGetAddrInfo failed: -65568
02/07/14 21:56:48,803 apsd[82]: tcp_connection_host_start 3061 DNSServiceGetAddrInfo failed: -65568
02/07/14 21:56:48,803 mDNSResponder[58]: ERROR: send_all(101) wrote -1 of 4 errno 32 (Broken pipe)
02/07/14 21:56:48,803 mDNSResponder[58]: ERROR: send_all(101) wrote -1 of 4 errno 32 (Broken pipe)
02/07/14 21:56:48,803 apsd[82]: tcp_connection_host_start 3062 DNSServiceGetAddrInfo failed: -65568
02/07/14 21:56:48,805 mDNSResponder[58]: ERROR: send_all(101) wrote -1 of 4 errno 32 (Broken pipe)
02/07/14 21:56:48,805 apsd[82]: tcp_connection_host_start 3063 DNSServiceGetAddrInfo failed: -65568
02/07/14 21:56:48,820 apsd[82]: tcp_connection_host_start 3064 DNSServiceGetAddrInfo failed: -65568
02/07/14 21:56:48,820 mDNSResponder[58]: ERROR: send_all(101) wrote -1 of 4 errno 32 (Broken pipe)
02/07/14 21:56:48,821 apsd[82]: tcp_connection_host_start 3065 DNSServiceGetAddrInfo failed: -65568
02/07/14 21:56:48,821 mDNSResponder[58]: ERROR: send_all(101) wrote -1 of 4 errno 32 (Broken pipe)
02/07/14 21:56:48,822 mDNSResponder[58]: ERROR: send_all(101) wrote -1 of 4 errno 32 (Broken pipe)
02/07/14 21:56:48,822 apsd[82]: tcp_connection_host_start 3066 DNSServiceGetAddrInfo failed: -65568
[...]
02/07/14 21:56:58,055 assistantd[9054]: <Error>: Daemon - Ignoring command with unknown refId D922EB68-D7FE-4E83-8EBE-068B6CC6EAF2
Thanks -- here's the messages that come up on Console when I open "Messages" and try to send something.
7/10/14 1:38:49.670 PM xpcd[159]: restored permissions (100600 -> 100700) on /Users/nattygsmith/Library/Containers/com.apple.iChat/Container.plist
7/10/14 1:38:59.514 PM com.apple.SecurityServer[15]: Session 100052 created
7/10/14 1:38:59.514 PM com.apple.SecurityServer[15]: Killing auth hosts
7/10/14 1:38:59.514 PM com.apple.SecurityServer[15]: Session 100051 destroyed
7/10/14 1:39:01.134 PM identityservicesd[2890]: [Warning] SQLITE_CORRUPT encountered error 11 while accessing /Users/nattygsmith/Library/IdentityServices/ids.db, exiting!
7/10/14 1:39:01.134 PM identityservicesd[2890]: [Warning] SQLite error in function: checkResultWithStatement message: database disk image is malformed sql: INSERT INTO outgoing_message (guid, account_guid, from_identifier, message_data, destinations, data_to_encrypt, encrypt_payload, use_top_level_dict, wants_response, timeout, command, wants_delivery_status, delivery_status_context, message_uuid, high_priority, date, is_sent) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?);
7/10/14 1:39:01.197 PM identityservicesd[2890]: [Warning] Database at path /Users/nattygsmith/Library/IdentityServices/ids.db is corrupt. Copying it to /var/folders/9m/p2255hxs0hz3n4bznj4yyp080000gn/T/ids.db.vngcjD for further investigation.
7/10/14 1:39:01.255 PM xpcproxy[2906]: assertion failed: 13E28: xpcproxy + 3438 [D559FC96-E6B1-363A-B850-C7AC9734F210]: 0x2
7/10/14 1:39:01.802 PM com.apple.launchd.peruser.501[147]: (com.apple.identityservicesd[2890]) Job appears to have crashed: Abort trap: 6
7/10/14 1:39:02.023 PM ReportCrash[2888]: Saved crash report for identityservicesd[2890] version 10.0 (1000) to /Users/nattygsmith/Library/Logs/DiagnosticReports/identityservicesd_2014-07-10- 133902_Nathaniels-MacBook-Air.crash
7/10/14 1:39:02.316 PM recentsd[462]: Failed to get Mail account information in a timely manner
7/10/14 1:39:03.375 PM identityservicesd[2907]: [Warning] SQLite error in function: CSDBSqliteStatementPerform message: outgoing_message.guid may not be NULL sql: UPDATE outgoing_message SET is_sent = 0
7/10/14 1:39:03.375 PM identityservicesd[2907]: [Warning] SQLite error in function: CSDBSqliteStatementReset message: outgoing_message.guid may not be NULL sql: UPDATE outgoing_message SET is_sent = 0
Back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/IdentityServices
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. Log out or restart the computer, empty the Trash, and test.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
OMG DUDE! my Facetime and Messages have not worked since APRIL. I have read 100's of "fixes" the DNS thing, the serial number etc THIS was the only actual fix! You are a lifesaver!!!! Seriously, thanks so much!!!
Messages on Mac "Cannot be sent"
