Does Apple refurbished products have any cosmetic flaws??

Im looking into a refurbished MacBook Air, but I'm very worried that it's going to have some cosmetic flaws like scratches, dents, etc. I have OCD and want to make sure that my laptop looks 100% like a new one.

Posted on Jul 2, 2014 9:31 AM

Reply
4 replies

Jul 2, 2014 1:45 PM in response to Allan Eckert

Actually maybe yes. A dent wouldn’t be considered cosmetic and the computer would get a new display or bottom piece. But scratches, maybe. I don’t know what Apple’s policy is with the aluminum computers but I do know that the polycarbonate notebooks might come with superficial scratches but not gouges.


In other words, for an OCD kinda person it might be best to purchase new. My brother is OCD and he hates the idea that somebody drove his new car a couple miles just to get it to the dealership. He bought two Hondas and picked them up right at the factory.

Jul 2, 2014 4:40 PM in response to Tonyacevedo21

Of the three MBPs that I have purchased (all refurbished) I have never seen one cosmetic flaw in any of them. No dents, no scratches or any stains. It may be typical or maybe I was very lucky.


Should you have any concerns, be advised that refurbished units may be returned in the 14 day time frame as a new one with no questions asked. I suggest that you order with confidence.


Ciao.

Jul 2, 2014 1:48 PM in response to Tonyacevedo21

It will be just like new IF you purchase directly from Apple. No guarantees for other Mac sites selling refurbished Macs.


Guaranteed Apple quality.

Before we put a refurbished Mac, iPod, iPad, or Apple TV up for sale in Special Deals, it undergoes a rigorous refurbishment process to make sure it’s up to Apple’s tough quality standards. We back it with our standard one-year limited warranty. And you have the option of purchasing an AppleCare Protection Plan for it.


From here > http://store.apple.com/us/browse/home/specialdeals

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Does Apple refurbished products have any cosmetic flaws??

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.