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Why is my computer is struggling to play "you tube" videos
Which version of OS X are you running and which web browser are you using? Is Flash up-to-date? System Preferences>Flash>Advanced tab and check for updates.
Paul 31
I believe Snow leopard OSX 10.6.8 and the web browser is Safari.
Have you checked that Flash is up-to-date?
Paul 31
Yes, I believe I have the latest version of both reader and flash player. Reader is 10.1.10 and player is 14.0.0.125. I recently deleted a number of cashes and cookies. Think there is a connection?
Have you tried another browser, Firefox or Chrome? Same problem? Chrome has its own version built in to the app and doesn't use the separately installed version. Maybe that'll work better.
In Safari do you have any Extensions installed (Safari>Preferences>Extensions)? If so, try turning them off and testing. If things improve turn them on one at a time and test.
From the menu bar, select
▹ System Preferences… ▹ Flash Player ▹ Advanced
and click Delete All. Close the preference pane.
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
and confirm. Test.
If you use a FireWire audio interface, disconnect it and test again. If you don't know what a FireWire audio interface is, you don't have one.
Linc Davis
I went to: System Preferences... Flash Player... Advanced
and clicked Delete All. The window that opened offered two options: ☐ Delete All Site Data and Settings and/or ☐ Delete All Audio and Video License Files. The options at the bottom of the window are Cancel or delete Data. How should I proceed ?
Delete site data. You probably don't have any license files.
Linc Davis
Ok done. But, some videos will play and others won't. The advertisements always seem to play. If I click to skip the ad and start video I am looking at a black screen with a wheel churning in the center. If I wait even five minutes for the video to load it never plays. Then I will click on another video and it will play. I've had my computer for about four years and never had a problem until recently!
Test on another network, if possible. If you connect to your router via Wi-Fi, connect with Ethernet and turn off Wi-Fi.
Linc Davis
I've been away for a few days. I turned off Wi-Fi and connected via Ethernet and all videos I attempted to play played without a glitch. All advertisements and videos played all the way through. So, now the question is what is interfering with my Wi-Fi? Any thoughts?
Hold down the option key and select the Wi-Fi menu in the menu bar. What values are shown for the following?
PHY Mode
Channel
Security
Signal/Noise or RSSI
Transmit Rate
Please do not post the BSSID, as that information is private.
Now hold down the option key again and select
▹ System Information... ▹ Network ▹ Wi-Fi
Compare the two-letter Country Code with the ISO code for your country. Does it match? The code X0 means that the country couldn't be determined. The code X3 means South America, not otherwise specified.
Linc Davis
OK. PHY: 802.11
Channel: 157
Security: WPA2
Signal/Noise: -38dbm/-88dbm
RSSI: 37
Transmit Rate: 270
Country Code & ISO Code are a match.
That looks OK. Is YouTube the only site that's affected? What about other Flash sites, such as Vimeo?
Recently my computer has been struggling or erratic at best playing "you tube" videos. About a month ago I deleted a number of caches and cookies. I don't know where the problem is.
