Iphone insisting on a complex passcode

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Level 1

6 points

Iphone insisting on a complex passcode

This morning, after a night of charging, my Iphone 5 requested I change my simple passcode to a complex passcode. I didn't touch anything or change anything but it insisted that I change my passcode if I wanted to be let into my phone. When I tried to edit the passcode through the settings, I found that I can neither select a simple passcode or turn off the passcode feature. I tried restarting the phone, but alas I'm still stuck with this complex passcode. Anyone have any ideas on how to fix this?

Posted on Jul 3, 2014 6:35 AM

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Answer 1

Jul 3, 2014 7:16 AM in response to jennamo93

Did you try to activate the option for a simple 4 digit lock screen code in Settings/Code on your phone?

Use a passcode with data protection

For better security, you can set a passcode that must be entered each time you turn on or wake up iPhone.

Set a passcode. Go to Settings > Touch ID & Passcode (iPhone 5s) or Settings > Passcode (other models), and set a 4-digit passcode.

Setting a passcode turns on data protection, using your passcode as a key to encrypt Mail messages and attachments stored on iPhone, using 256-bit AES encryption. (Other apps may also use data protection.)

Increase security. Turn off Simple Passcode and use a longer passcode. To enter a passcode that’s a combination of numbers and letters, you use the keyboard. If you prefer to unlock iPhone using the numeric keypad, create a passcode using numbers only.

Add fingerprints and set options for the Touch ID sensor. (iPhone 5s) Go to Settings > Touch ID & Passcode. See Touch ID sensor, below.

copied from page 37 of the user guide iOS7

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Answer 2

KiltedTim

Level 10

228,552 points

Jul 3, 2014 7:17 AM in response to jennamo93

If you have a corporate Exchange account set up on your phone, the administrators can require complex passcodes. Talk to your IT department.

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