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Q: Blu-Ray burning error after Final Cut Pro 10.1.2 update.

I upgraded Final Cut Pro X to 10.1.2  I can no longer burn blu-ray.  I get an error message "Either the video file or the audio file were an invalid format".  I get the same message sharing through Final Cut or through Compressor.  Please help!

Posted on Jul 3, 2014 10:43 AM

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Q: Blu-Ray burning error after Final Cut Pro 10.1.2 update.

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  • by Russ H,

    Russ H Russ H Jul 13, 2014 9:04 AM in response to t1k
    Level 7 (21,865 points)
    Quicktime
    Jul 13, 2014 9:04 AM in response to t1k

    t1k wrote:

     

    Anyone know if removing & reinstalling FCPX and/or Compressor and declining the updates will be enough to restore BD burning? Or are the current download versions from Apple already "past the point of no BD-burn" ?

    This is a long thread to sift through but first try the tip that AlChroma passed on early in it. In the export dialog, Settings, add and cancel Background as well as all the other add options.

     

    If you download a new copy it will be the latest version, so if you want to roll beck you'll have to do it either from a version you archived or from a system backup. Any libraries that you've since updated won't open in that  earlier version however.

     

    Russ

  • by t1k,

    t1k t1k Jul 13, 2014 8:08 PM in response to Russ H
    Level 1 (0 points)
    Jul 13, 2014 8:08 PM in response to Russ H

    Thanks for the suggestion Russ, yes I saw AlChroma's post awhile back. I believe some folks experienced a problem where FCPX would hang at 66% indefinitely because Create Disc wouldn't launch at all, and found that toggling "Add: Background" just once would for whatever the reason remedy that. In my case I never experienced that problem, but that might be because the first time I used Share to Blu Ray I toggled those just to see how they worked, thus kickstarting it without even knowing it.

     

    For the sake of providing more test data I tried another Share to BD image this afternoon: selected Black, then added & deleted a Background image, Logo Graphic, & Title graphic but it still failed and Create Disc threw the invalid format error.

     

    Tom

  • by Russ H,

    Russ H Russ H Jul 14, 2014 4:26 AM in response to t1k
    Level 7 (21,865 points)
    Quicktime
    Jul 14, 2014 4:26 AM in response to t1k

    Also note Tom Wolsky's post about the Create Disk preference file. I have not tried this because Blu-Ray share is not broken on my systems,

     

    Russ

  • by cartereb,

    cartereb cartereb Jul 14, 2014 5:19 AM in response to Russ H
    Level 1 (0 points)
    Jul 14, 2014 5:19 AM in response to Russ H

    Hi,

     

    I tried reinstalling and not accepting updates and it still failed. 

    Sent from my iPhone

  • by Ron Bourke,

    Ron Bourke Ron Bourke Jul 14, 2014 10:33 PM in response to cartereb
    Level 1 (5 points)
    Jul 14, 2014 10:33 PM in response to cartereb

    i may seem like I'm coming from left field being an Avid Media Composer editor, but I've been wrestling with the same issue for several days. I originally bought Toast and their blu-ray plug-in for BRD's but was very disappointed in the quality. When encoding and burning, black levels are raised significantly - making it a non-starter for me.  I spent time with the tech support and they admitted that there was a problem and their programmers would need to work on it.  They also reminds me that Toast is not a professional tool and I shouldn't expect too much.  (It was quick and easy though)

     

    So I bought Compressor 4.1.2 since as an apple product, it seemed like a more professional solution and I need the Dolby encoding functionality.  I've now spent 6 days trying to get compressor to work, but have the same hang-up issue after the files are encoded and it just stalls and doesn't burn a disc in my LG burner.  Thinking the burner might be the issue, I borrowed an Asus burner and the exact thing happens, except now I get the "either the video file or the audio file were not in a valid format." error message st the point where it stalls.  Both burners showed in the Compressor menu and could be opened and closed using Compressor, so it knows what they are and where they are.

     

    What this tells me is that your issue isn't with FCP since I don't have Final Cut - but with Compressor.  I'm importing either a 10GB QT conversion or the  85GB QT master of my 60 minute film. These QT files play just fine by themselves and I even used the 10GB file for a big screen theater showing on a commercial projector and it  looked and played great.  I will keep monitoring this conversation since this is also driving me nuts. How can apple release a product with such an obvious flaw?

  • by t1k,

    t1k t1k Jul 14, 2014 11:35 PM in response to Ron Bourke
    Level 1 (0 points)
    Jul 14, 2014 11:35 PM in response to Ron Bourke

    From what I've seen, FCPX installs both the Compressor and Create Disc engines and calls them when needed. The full Compressor app installs not only the Compressor & Create Disc engines, but also an advanced user interface to Compressor which permits direct adjustment & configuration of its encoder (which FCPX Share does not provide).

     

    Compressor appears to successfully create an .264 file and .ac3 file every time whether Sharing from FCPX or the Compressor app. Create Disc is called to build the folder structures & files needed to display the Menu and generate code to support disc navigation (such as Chapters) and to MUX the .264 and .ac3 files into an .m2ts BluRay compliant file. If you Share to BluRay HDD and leave Finder open, you'll see Create Disc temporarily create a work folder just before it archives it into an image file, at which point it deletes the work folder.

     

    In either case (Sharing from FCPX or the Compressor app) it's only after Create Disc is called when the process hangs and the invalid format error message is generated. As to Why? is the $1M question. If we take the error message to literally mean "either the video file or audio are in an invalid format" is Create Disc not happy with the .264 file or .ac3 file, and if so what doesn't it like about them? As many of us have found, the Master file plays fine in QT complete with Chapter icons, text, and navigation. What could Create Disc possibly not like about either of these files? That's the $2M question.

  • by Tom Wolsky,

    Tom Wolsky Tom Wolsky Jul 15, 2014 2:41 AM in response to Ron Bourke
    Level 10 (118,413 points)
    Apple TV
    Jul 15, 2014 2:41 AM in response to Ron Bourke

    Why? Because as you've seen in the thread, it's only happening to some users, perhaps only a very small percentage of users.

  • by Tom Wolsky,

    Tom Wolsky Tom Wolsky Jul 15, 2014 2:46 AM in response to t1k
    Level 10 (118,413 points)
    Apple TV
    Jul 15, 2014 2:46 AM in response to t1k

    AAnd why doesn't it like some users files and not others? Or is it my Create Disc function is different from yours? Would love to know is anyone having this problem has trashed the CreateDisc.plist file.

  • by Tom Wolsky,

    Tom Wolsky Tom Wolsky Jul 15, 2014 2:57 AM in response to Ron Bourke
    Level 10 (118,413 points)
    Apple TV
    Jul 15, 2014 2:57 AM in response to Ron Bourke

    IIf you can make the files in Comprosser, can you mux and burn them in Toast without Toast doing any reencoding?

  • by Tom Wolsky,

    Tom Wolsky Tom Wolsky Jul 15, 2014 3:01 AM in response to Tom Wolsky
    Level 10 (118,413 points)
    Apple TV
    Jul 15, 2014 3:01 AM in response to Tom Wolsky

    AAlso can you can a disk image out of Compressor? Another user could create a disc image from Compressor though not from FCP and could burn the image to disc using Toast.

  • by nordheide,

    nordheide nordheide Jul 15, 2014 7:32 AM in response to Tom Wolsky
    Level 1 (0 points)
    Jul 15, 2014 7:32 AM in response to Tom Wolsky

    I trashed the CreateDisc.plist file But still the Same problem.

  • by nordheide,

    nordheide nordheide Jul 15, 2014 7:33 AM in response to nordheide
    Level 1 (0 points)
    Jul 15, 2014 7:33 AM in response to nordheide

    Now it is apples turn to solve the problem

  • by Al Bubba,

    Al Bubba Al Bubba Jul 15, 2014 8:20 AM in response to nordheide
    Level 1 (0 points)
    Jul 15, 2014 8:20 AM in response to nordheide

    Yes, and in that department, I was just contacted by a Compressor tech at Apple in response to my Feedback gripe last week.  So let's hope for some traction there.  Ha, I sent him a link to this thread and told him to read up before he asks me any questions.

  • by Bill Hotaling,

    Bill Hotaling Bill Hotaling Jul 15, 2014 12:28 PM in response to Tom Wolsky
    Level 1 (0 points)
    Jul 15, 2014 12:28 PM in response to Tom Wolsky

    Yeah, I agree. I also believe that most people aren't burning Blu-Ray discs with Compressor. They're mainly using it for DVD authoring. BR is still in its infancy and the big companies have tech gurus that are paid to fix these problems themselves.

     

    Our office still is successfully burning with Compressor 3.5.3 version and I know most people do not have this because they do not have the FCP7 package. I do not know if you can purchase an older version or find one online someplace.

     

    We are still in contact with the Apple lady, and she is on the job.

  • by Ron Bourke,

    Ron Bourke Ron Bourke Jul 15, 2014 1:47 PM in response to Bill Hotaling
    Level 1 (5 points)
    Jul 15, 2014 1:47 PM in response to Bill Hotaling

    As an independent filmmaker, Blu-rays are critical since they offer one of the only ways to screen HD video on the big screen.  Actually I would say that they are on their way out as online streaming takes over the consumer market.  That said - I depend on having the ability to burn Blu-rays quickly and cheaply.

     

     

    Ron Bourke

    Senior Director / Producer

    CMD Agency

    503-223-6794

    503-888-5386 mobile

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