Peter Bruderer

Q: Home Sync wants to use the Login Keychain

Since the upgrade to 10.9.4 I'm asked to enter the password for the keychain every time I reboot my machine.

 

keychain.png

 

I use portable Home Directory and iCloud keychain sync.

 

So far I have not yet found a solution to bypass this problem.

 

Does anyone else have this problem?

Posted on Jul 3, 2014 11:48 AM

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Q: Home Sync wants to use the Login Keychain

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  • by JAGUK,

    JAGUK JAGUK Feb 2, 2015 3:39 AM in response to jpparallel
    Level 1 (33 points)
    Servers Enterprise
    Feb 2, 2015 3:39 AM in response to jpparallel

    All of our user's home directories have the correct permissions but everyone still gets the two popups on each boot up...

     

    This has gone beyond annoying and I cannot believe Apple have not addressed this yet (yes, we know you read these forums!)

  • by jpparallel,

    jpparallel jpparallel Feb 2, 2015 4:21 AM in response to JAGUK
    Level 1 (4 points)
    Feb 2, 2015 4:21 AM in response to JAGUK

    Just to claify for everyones benefit, the"fix" I posted is running on 10.10.2 client and server latest app itertion as of 2 Feb 2015 on 10.10.2 host OS. Also, I appreciate the terms get interchanged and combined alot which doesn't help, but in my eye the following applies:

     

    Permissions relates to Read Write Execute ability

    Ownership provides Full access in extended attributes

     

    Full access (not just read write execute ability - and yes, there is a difference) for the User of their own home directory is important.

  • by sdf_iain,

    sdf_iain sdf_iain Feb 2, 2015 10:12 AM in response to jpparallel
    Level 1 (8 points)
    Mac OS X
    Feb 2, 2015 10:12 AM in response to jpparallel

    I'll second this, my fix also included resetting ownership from the User's home folder all the way down.  interestingly enough my fix survives reboots, but updating from 10.10.1 to 10.10.2 broke things again.

  • by JAGUK,

    JAGUK JAGUK Feb 3, 2015 2:56 AM in response to sdf_iain
    Level 1 (33 points)
    Servers Enterprise
    Feb 3, 2015 2:56 AM in response to sdf_iain

    Just to be sure, for a couple of users, I have tried resetting permissions and propagating them through but unfortunately no change in the situation.

  • by ndsvfx,

    ndsvfx ndsvfx Feb 6, 2015 6:52 PM in response to Peter Bruderer
    Level 1 (15 points)
    Feb 6, 2015 6:52 PM in response to Peter Bruderer

    still seeing issues with 10.10.3 so the problem is not resolved

  • by TheFishyFew,

    TheFishyFew TheFishyFew Mar 3, 2015 1:41 PM in response to Peter Bruderer
    Level 1 (10 points)
    Mar 3, 2015 1:41 PM in response to Peter Bruderer

    The temporary fix we have found is if bound to Active Directory, always change your password on the mac in system preferences. If the keychain breaks, go straight to the User's Library folder, delete the keychain folder and reboot. Best to warn the client that doing this will also delete any saved passwords (Which they were not supposed to do anyway).

  • by blchace,

    blchace blchace Jun 13, 2015 7:52 AM in response to Peter Bruderer
    Level 1 (0 points)
    Jun 13, 2015 7:52 AM in response to Peter Bruderer

    None of the above has worked, only temporarily.

    under your user account

    Deleting the file ~/Library/Preferences/com.apple.homeSync.plist seems to be successful for me.

  • by JAGUK,

    JAGUK JAGUK Jul 2, 2015 9:57 AM in response to blchace
    Level 1 (33 points)
    Servers Enterprise
    Jul 2, 2015 9:57 AM in response to blchace

    None of the suggested fixes work unfortunately guys, I have tried them all

  • by nick-without-a-name,

    nick-without-a-name nick-without-a-name Jul 8, 2015 4:24 AM in response to JAGUK
    Level 1 (12 points)
    Servers Enterprise
    Jul 8, 2015 4:24 AM in response to JAGUK

    All,

     

    I have spent a whole lot of time researching this problem. I have concluded that this issue is merely a symptom of another problem.

    The real problem is this: upon login the user keychain is not unlocked (available) within a certain timeframe, resulting in that all services trying to use it are stuck.

    I have encountered many times the warning after login 'the login keychain cannot be found, reset to default?' Or whatever the English warning could be (I'm Dutch). The login keychain is there only, it is not unlocked.

    Did anyone NOT enter the login keychain password when home sync asks for it? If you don't, next you'll get bombarded with warnings from all kind of services trying to use the login keychain.

    So my conclusion is this: FileSync service / Homesync or whatever you call it, has no bug. The underlying process that should unlock the keychain and make it available for services to use has.

     

    Can anyone confirm my thoughts?

  • by Dave Razorsek,

    Dave Razorsek Dave Razorsek Jul 9, 2015 6:53 AM in response to nick-without-a-name
    Level 1 (22 points)
    Apple Watch
    Jul 9, 2015 6:53 AM in response to nick-without-a-name

    I have thought the same.  There is some kind of timing issue in the OS that Apple needs to address.  Once the timing event is triggered it requires a reset by one of the various methods mentioned in this thread.  Problem is the we don't know what triggers it.  I agree with others though, its embarrassing for Apple that they haven't addressed it.  Here's hoping for a fix in 10.11...

  • by Drew Reece,

    Drew Reece Drew Reece Jul 9, 2015 10:25 AM in response to Dave Razorsek
    Level 5 (7,552 points)
    Notebooks
    Jul 9, 2015 10:25 AM in response to Dave Razorsek

    Dave Razorsek wrote:

     

    Here's hoping for a fix in 10.11...

    This has been going on since at least 10.6 as far as I can recall (6 years ago). I wouldn't hold your breath, contact your nearest Apple business rep or keep pressing Apple for a fix if you want it resolved.

  • by Dave Razorsek,

    Dave Razorsek Dave Razorsek Jul 9, 2015 11:50 AM in response to Drew Reece
    Level 1 (22 points)
    Apple Watch
    Jul 9, 2015 11:50 AM in response to Drew Reece

    I don't understand why Apple even bothers to offer this software when it is obvious they give it no attention.  I feel for any IT department that has to support this.  Apple either needs to step up to the plate or just kill it.  I teethed myself on server 10.6 and it seems like its been nothing but a downhill ride since.

  • by vidiv,

    vidiv vidiv Aug 5, 2015 1:15 PM in response to Peter Bruderer
    Level 1 (0 points)
    Aug 5, 2015 1:15 PM in response to Peter Bruderer

    Hey guys,

     

    I'm an IT technician at a major institution. If you're already dealing with this problem, it's too late to fix it. You have to nuke whatever is causing the issue. At least in the one case we've seen for this, the solution was:

     

    1) Open Keychain Access;

    2) Ctrl+Click the 'login' keychain in the left-hand list;

    3) Delete the keychain.

     

    The next time an application wants the login keychain, it'll ask you to create a new login keychain. From then on, unless you repeat your mistake, you'll be A-OK.

  • by Dave Razorsek,

    Dave Razorsek Dave Razorsek Oct 15, 2015 7:04 AM in response to vidiv
    Level 1 (22 points)
    Apple Watch
    Oct 15, 2015 7:04 AM in response to vidiv

    Thank you vidiv, so far that has worked for us...

  • by Dave Razorsek,

    Dave Razorsek Dave Razorsek Oct 21, 2015 5:23 PM in response to Peter Bruderer
    Level 1 (22 points)
    Apple Watch
    Oct 21, 2015 5:23 PM in response to Peter Bruderer

    Spoke too soon.  That worked for the first reboot and then the problem came back.

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