I am attempting to update to the new 6.2 software for my 2 Apple TVs. One (newer) updated as expected. The other (older) unit goes to the "estimating time remaining" screen with the spinning wheel but there is no progression. Any ideas as to how to complete the update?
Hello jackfromGreenville,
Thanks for using Apple Support Communities.
Please power off the Apple TV by unplugging it, and trying the update again. If the issue persists you will need to restore your Apple TV by following the steps in the article below:
Apple TV (2nd and 3rd generation): Restoring your Apple TV
http://support.apple.com/kb/ht4367
Take care,
Alex H.
What an elegant solution! Unplugging the Apple TV and re-initiating the update solved the problem. Thanks for the tip.
jb
One of my Apple TVs is not updating.
