System Image Utility Failing Error 2

Question

Level 1

1 points

System Image Utility Failing Error 2

I've built my 10.9.4 gold image on a Macbook Pro, created the image with SIU and deployed successfully to the other Macbooks. When I went to deploy to the iMacs we have I get the error OSX Could not be installed on your computer. Did some research and found I needed to install the Combo update if I wanted to deploy to multiple hardware, so installed OSXUpdCombo10.9.4 into the gold machine. Now I can no longer import that with System Image Utility.

System Image log looks like:

"/Library/NetBoot/NetBootSP0/IMG-OXL-1094-All.nbi/System.dmg"

created: /Library/NetBoot/NetBootSP0/IMG-OXL-1094-All.nbi/NetInstall.dmg

ditto: can't get real path for source '/tmp/mnt_bs.aLkzKL2z/System/Library/CoreServices/PlatformSupport.plist'

Execution of 'createRestoreFromSources.sh' failed. Cleaning up.

"disk5" unmounted.

"disk5" ejected.

Failed to create image from restore source.

The operation couldn’t be completed. (System Image Utility error 2.)

Looks like this can happen if the version of Mavericks on the server and client don't match. So I've installed the combo updater on the server for good measure. Still getting the same error.

Server reports it is running 10.9.4 (13E28),client says the same.

Any idea where to look next?

Posted on Jul 3, 2014 7:39 PM

Reply

Answer 1

Jul 7, 2014 8:20 AM in response to OxleyCollege

Not sure where you got your information, but the combo update will NOT create a valid source. You will want to download the 10.9.4 Installer, and install your master system from that. Installing an update, combo or not, will leave the recovery partition out of sync with the bootable system. As the recovery partition is an integral part of the image creation process, it is very important they be in sync.

Reply

Answer 2

OxleyCollege Author

Level 1

1 points

Jul 8, 2014 4:03 PM in response to Brian Nesse

Went back through my notes, I read that you should run the 10.6 combo updater before trying to image, and somehow decided that meant 10.9 :/

Thanks for the info, that makes sense. I've had to make separate images for each model this round, but I'll add that info to my notes and do it right next time

Jase

Reply

Answer 3

Jul 9, 2014 8:04 AM in response to OxleyCollege

Your notes are correct up to 10.6... the combo updater (or the latest CD) was the correct method.

For 10.7 and later, the correct method is to download the latest Install OS X application (which is akin to having the latest CD).

Reply