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Macbook Pro bluetooth problem

Bluetooth on my MacBook Pro stopped working suddenly. I see connection lost warning on my screen. Magic mouse and bluetooth speakers not working. It happens almost once in every ten minute.At latest 5 seconds connection ok automaticly. How i fix this problem?

Macbook Pro 2.6 Ghz i7 8gb

Posted on Jul 4, 2014 2:39 AM

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Posted on Jul 3, 2017 7:08 AM

Reset your bluetooth module. I have MB Pro late 2013 2.6ghz,16gb RAM.

This can be done by pressing bluetooth icon after holding shift and option together.

That doesn't resolve my case so I tried resetting connected apple devices by the same method. That worked. Now everything is smooth like butter. 😀

4 replies

Jul 6, 2014 9:00 AM in response to secohandro

Hi secohandro,


Welcome to the Support Communities! The article below will help you troubleshoot the issue you are having with the bluetooth connection on your Macbook Pro. You may already have tried some of these steps, but I would make sure to try step #9 for this type of issue:


Bluetooth Quick Assist

http://support.apple.com/kb/ht1153#Tips


Top troubleshooting tips
  1. Make sure that you have Bluetooth
    Open System Preferences (from the Apple menu, choose System Preferences), then choose Bluetooth from the View menu. If you're using a USB Bluetooth adapter, make sure that you connect it directly to a USB port on your computer—not to a port on your keyboard, display, or USB hub.
  2. Check your device's system requirements
    Make sure that your computer meets your Bluetooth device's system requirements—visit the device manufacturer's website for details. This also applies to a USB Bluetooth adapter, if you use one.
  3. Make sure that Bluetooth and your device are turned on
    To check your computer's Bluetooth status, choose System Preferences from the Apple menu, then click Bluetooth. In Bluetooth preferences, make sure "On" is selected (in earlier Mac OS X versions, click the Settings tab, then click the Bluetooth On button to turn on Bluetooth). Check your device to make sure that it's also powered on. If you're trying to pair a Bluetooth phone or PDA, make sure that Bluetooth is active and that the device is “discoverable” (consult your product manual if you're unsure about how to change these settings on your device).
  4. Verify that you've set up your device with your computer
    If you're trying to pair a phone or handheld device with your computer, open System Preferences and click Bluetooth (and click the Devices tab in earlier Mac OS X versions). You should see your device listed. If not, follow the instructions for Syncing Bluetooth devices with your Mac above. To set up an Apple Wireless Keyboard and Mouse in earlier Mac OS X versions, open System Preferences, click Keyboard & Mouse, click the Bluetooth tab, and then click “Set Up New Device” to open the Bluetooth Setup Assistant. Follow the onscreen instructions to set up your keyboard and mouse. Some older versions of Mac OS X, include Bluetooth Setup Assistant in the Utilities folder (/Applications/Utilities) to help with pairing issues.
  5. Recharge or replace your Bluetooth device's battery
    If your Bluetooth device's battery is low, you may experience connection issues. Depending on the type of device you have, try charging your battery (if your device has a rechargeable battery) or replacing disposable batteries with fresh ones.
  6. Download and install the latest software for the device
    Some Bluetooth devices require you to install software before you can use them with your Mac. Make sure that you've installed any required software or that you're using the latest software available for the device on your computer. Check the device manufacturer's website for the latest updates and more information.
  7. Check for a Bluetooth update
    To check for new software, choose Software Update from the Apple menu (make sure that your computer is connected to the Internet). If newer Apple Bluetooth software exists, Software Update will prompt you to install it. To install an update, select the checkbox next to the software name and then click Install.
  8. Reduce potential signal interference
    Because Bluetooth works by transmitting signals through the air, some things can interfere with connections. Avoid situations in which metal objects come between your device and computer. Don't put your computer under a metal desk or in a metal cabinet. Keep your computer away from cordless phone base stations, microwave ovens, and other electrical devices that operate on a 2.4 GHz bandwidth. Make sure that your device and computer aren't more than 30 feet apart from each other.
  9. Restart your computer
    Sometimes a simple restart of your Mac is all it takes to get things running smoothly again. You may also want to try resetting your computer's PRAM and NVRAM.
  10. Reset your Bluetooth device
    Try turning your device off and then on again. If that doesn't resolve the issue, see if you can reset your device—refer to the documentation that came with your device for instructions.

I hope this information helps ....



- Judy

Macbook Pro bluetooth problem

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