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Phone stuck on with white oval shape on screen?

Hi - my phone battery went flat yesterday as I was out all day. I plugged it into the charger when I got home last night and the white apple came on screen. I went to bed and left it on charge. This morning I have a strange oval white shape glowing on the screen and I can't switch it on or off. Has anyone ever seen this before?

Posted on Jul 6, 2014 12:02 AM

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3 replies

Jul 12, 2014 3:58 AM in response to jayferris18

Hi, I have taken my phone into the Apple store, they did a full factory reset and after a couple of days it seems to have settled down now even though the genius who looked at it thought that it was beyond rescue! I think I was very lucky. For the first couple of days you could still see the odd shape in the background and the phone was flickering a lot but that seems to have righted itself now.


Hope this helps!

Sandra

Phone stuck on with white oval shape on screen?

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