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Forgot my password.

During reset it asked for the birth date. Then it said it's wrong! How do I get into my account, I can't even reset my password?

Posted on Jul 6, 2014 1:18 AM

Reply
1 reply

Jul 8, 2014 8:13 AM in response to Superbukowski

Hello Superbukowski,


Thanks for using Apple Support Communities.


To reset your password, you will need to reset using the email authentication method below.


If you have access to the email addresses associated with your Apple ID

  1. Go to My Apple ID (appleid.apple.com).
  2. Select “Reset your password.”
  3. Enter your Apple ID, then select Next.
  4. Select “Email authentication” as your authentication method. Select Next.
  5. Apple will send a password-reset email to the primary address or verified rescue address associated with your Apple ID. Didn't receive the email?
  6. Open the message and select the link to reset your password.
  7. When the My Apple ID page opens, enter and confirm your new password, then select Reset Password.

If these steps didn't help you to reset your password, contact Apple Support.


If you forgot your Apple ID password

http://support.apple.com/kb/HT5787


Take care,

Alex H.

Forgot my password.

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