Iphone 5s weird colorful thin vertical lines on back camera?

Hello,

Whenever I try to take a picture with my backside camera, my camera has these weird glitchy effect. It's not the screen because when I send pictures you can still see the lines. My front facing camera still works, it's just the back camera that gets all weird. I didn't drop my phone too, I was on a airplane and I wanted to quick take a picture of the view from my window but it looked like this. I don't know what's wrong like is this a small thing that I can fix on my own or am I going have to take it to a shop and get repairs done? Any advice would be helpful .

Thank you!

User uploaded file

Posted on Jul 6, 2014 3:11 AM

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3 replies

Jul 6, 2014 5:10 AM in response to arcticyl

To rule out a software problem, set it up as new device, without using the latest backup, explained in this article:

How to back up your data and set up as a new device


If still no luck, you'll have to get it serviced, this might be a hardware issue. You can visit an Apple Store or an Authorized Apple Service Provider and show them your device, or contact Apple Support to get it serviced.

Contact Apple for support and service

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Iphone 5s weird colorful thin vertical lines on back camera?

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