Can the charging cable affect battery life?

Question

Level 1

5 points

Can the charging cable affect battery life?

I got my iPhone 5s less than 3 months ago, and I'm having battery life issues. My stock charging cable broke on me, and when I changed cables that's when it went wrong. The phone just can't hold a charge, It can be idle for 30 minutes and lose 10 percent of battery life. Before I could go eight hours with moderate use and it would still be at 50%. Now, if I have moderate use for say 5 hours, the phone dies. Any suggestions? Can switching back to a basic Apple lightning USB charging cable help?

Posted on Jul 6, 2014 8:15 PM

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Answer 1

Ingo2711

Level 9

70,101 points

Jul 7, 2014 1:50 AM in response to Coaco98

Using an other 3rd party USB cable or adapter than the one that came with the phone, can damage your battery. That's why Apple strongly recommends buying Apple certified accessory.

Visit an Apple Store or Authorized Apple Service Provider to get your phone checked, or contact Apple Support, your device is still under warranty.

iPhone - Contact Support - Apple Support

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Answer 2

Jul 2, 2015 3:28 AM in response to Coaco98

I have this problem too! When I changed to a third party cable it suddenly drains on its own and it is a MFi Certified charger. I dont know why, does using the apple original charger solved the problem?

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Answer 3

Coaco98 Author

Level 1

5 points

Jul 7, 2014 10:22 AM in response to Ingo2711

I'll sure to contact apple. Can it damage it even if it says "made for iPod, iPhone, and iPad"?

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Answer 4

Ingo2711

Level 9

70,101 points

Jul 7, 2014 1:36 PM in response to Coaco98

If you show people at the Apple Store or the Authorized Apple Service Provider your USB cable, they should be able to tell if the accessory is genuine or not or defective.

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Answer 5

Coaco98 Author

Level 1

5 points

Jul 7, 2014 4:59 PM in response to Ingo2711

Okay, thank you!

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