Apple TV with the new AirPort Extreme

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Apple TV with the new AirPort Extreme

I am using an Apple TV with the new AirPort Extreme. The Apple TV keeps asking to check network connection while showing good connection to the Airport wireless. The Apple TV is the 3rd version. The Airport is the newest model. There are full bars showing signal strength. Despite signaling full wireless signal strength, the Apple TV states there is no network signal. All the other devices run fine. Any ideas? Thanks for any help.

Posted on Jul 6, 2014 8:49 PM

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Answer 1

sterling r

Community Specialist

Jul 9, 2014 12:17 PM in response to rogo101

Hey there rogo101,

It sounds like you have a strong signal, but the Apple TV keeps indicating that it cannot get to the internet. I would use the following article to help resolve the issue, this section in particular:

If you are unable to access or play content while connected to a Wi-Fi network

Apple TV (2nd and 3rd generation): Troubleshooting Wi-Fi networks and connections

http://support.apple.com/kb/TS4546

Thank you for using Apple Support Communities.

All the best,

Sterling

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