Said unapproved caller and now will not turn on
My MacBook was updating and said unapproved caller and then shut off and it will not turn back on.
Apple Event: May 7th at 7 am PT
My MacBook was updating and said unapproved caller and then shut off and it will not turn back on.
You have some kind of hardware failure or Hard Drive is failing.
Genius reservation http://www.apple.com/retail/geniusbar/
on-line https://getsupport.apple.com/GetproductgroupList.action
check warranty https://selfsolve.apple.com/agreementWarrantyDynamic.do
2. Restart the computer in safe mode. Certain caches maintained by the system will be rebuilt.
Safe mode is much slower to start up than normal.
When the login screen appears, restart as usual (not in safe mode) and test. There's no need to log in while in safe mode.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t start in safe mode. In that case, ask for instructions.
TThat still didnt work
Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.
Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional—ask if you need guidance.
If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.
*An SSD doesn't need to be zeroed.
Hello I have this error and I can't get my macbook to boot in safe mode 😟
Can you tell me how to back up all my datas? It's best if I don't need an extra computer because the MacBook is my only workstation.
I'm using Mountain Lion!
Thanks a lot if you see this! And have a nice day!
Said unapproved caller and now will not turn on