My iPhone keeps on restarting after I clicked "Erase iPhone" in find my iPhone.

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Level 1

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My iPhone keeps on restarting after I clicked "Erase iPhone" in find my iPhone.

I lost my iPhone and I decided to click "Erase iPhone" in Find my iPhone Application. Now that I have it back, it keeps on restarting. Please help me what can I do?

Posted on Jul 7, 2014 4:10 PM

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Answer 1

bobby_d

Level 3

851 points

Jul 9, 2014 8:51 AM in response to JeffMonstere

Hello JeffMonstere,

After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning device issues such as yours:

If you can't update or restore your iOS device

http://support.apple.com/kb/ht1808

Thank you for contributing to Apple Support Communities.

Cheers,

BobbyD

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Answer 2

JeffMonstere Author

Level 1

0 points

Jul 9, 2014 10:20 PM in response to bobby_d

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Answer 3

JeffMonstere Author

Level 1

0 points

Jul 9, 2014 10:19 PM in response to bobby_d

Hello bobby_d,

Thank you for your response but I have already made that instructions. I have a new problem now, after I restore my phone it asked me for my old Apple ID and Password, but the problem is I already forgot my Apple ID and Password that I have used to set up my phone. Is there any steps I can do to bypass this? My phone is stuck up with the "Activated iPhone" window now. Please help me. I would really appreciate it. Thank You.

Hoping,

JeffMonstere

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Answer 4

AmishCake

Level 6

9,636 points

Jul 10, 2014 12:38 PM in response to JeffMonstere

You won't be able to bypass this - you will need to recover your old ID and password. If you forgot your Apple ID password

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