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IPod Stopped Working

I have older 4gb iPod nano It appears to be charged, but will not play. What could be wrong? And, do I most likely have to take to Apple. I have 404 songs I do not want to lose.

Posted on Jul 7, 2014 8:34 PM

Reply
1 reply

Jul 10, 2014 7:49 AM in response to juliafromgeorgetown

Hi juliafromgeorgetown,


Welcome to the Apple Support Communities!


I understand your iPod nano is no longer playing music and you have a lot of songs on the iPod that you would like to keep and listen to. To help narrow down, troubleshoot, and resolve this issue I am attaching an article that walks you through the iPod nano troubleshooting.


Apple - Support - iPod - iPod nano Troubleshooting

https://www.apple.com/support/ipod/five_rs/nano/


Please let me know if you need further assistance.


Have a great day,

-Joe

IPod Stopped Working

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