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How can I download SmartThings App?

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I tried to download SmartThings using my Apple Id. But, when I clicked on download, it said network error and the link is disabled permanently. Do I have to have any prerequisite to do this?
https://itunes.apple.com/in/app/smartthings-mobile/id590800740?mt=8

Please help if you have tried!

Thanks

Posted on Jul 7, 2014 10:19 PM

Reply
1 reply

Jul 10, 2014 8:38 AM in response to smithaIpk

Hi smithalpk,


Welcome to the Support Communities! The articles below will explain how to check your Apple ID and iTunes billing information. Once you've done that, I would suggest downloading a free app from the iTunes Store. Then you will know if the issue is with your Apple ID or with the particular app you are trying to install. If the issue still persists, I'll include a link to the iTunes Store Support team as well.


Change or remove your payment information from your iTunes Store account (Apple ID)

http://support.apple.com/kb/HT1918


iOS: An app you installed unexpectedly quits, stops responding, or won’t open

http://support.apple.com/kb/ts1702


Install another app from the App Store

If your installed app won't open, download and install a free app that isn't on your iOS device. This should reset your Apple ID authorization.

Mac App Store: Buy, download, and install apps

http://support.apple.com/kb/PH11493


How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase

http://support.apple.com/kb/HT1933


Cheers,



- Judy

How can I download SmartThings App?

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