Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How to restore my iPad

Hi there, I have an iPad 2 64GB 3G and it does not restore to factory settings. When I launch the restore, it goes on well and when it reaches "Restoring iPad Firmware" it remain there and doesn't continue. Could anyone help me please. Thanks

Posted on Jul 7, 2014 9:49 PM

Reply
1 reply

Jul 10, 2014 9:27 AM in response to Mohammad Sule

Hi Mohammad Sule,


Welcome to the Apple Support Communities!


What I suggest you do in this case is a very specific kind of restore by putting the iPad in recovery mode. Please use the attached article for the steps to put the iPad in recovery mode and then restore.


If you can't update or restore your iOS device

http://support.apple.com/kb/ht1808


Please let me know if the steps in the article do not help you get the iPad restored.


Have a great day,

-Joe

How to restore my iPad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.