Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Delete a corrupt iPad backup

After upgrading my iPad 2 to iOS 7.1.2, I received a message that my backup was corrupt, and to delete it and try again. How do I delete the backup?

Posted on Jul 8, 2014 9:24 AM

Reply
Question marked as Best reply

Posted on Jul 8, 2014 9:39 AM

Assuming that you were using iTunes, do this.


Launch iTunes. From the iTunes menu, go to Edit>Preferences>Devices. Your backups will show in the resulting window. Select/click on the backup and then click on Delete.

4 replies

Mar 30, 2015 6:29 AM in response to Demo

My apologies.


We own multiple iOS devices.


This is the first time this particular iPad 2 has been synchronised with this particular Windows 8.1 PC since the PC has its OS reinstalled. So there is possible a residual copy of an old backup for this iPad somewhere.


I've attached a screen shot of the error:

User uploaded file


Following various threads, I've looked through Preferences window on iTunes and cannot find a backup listed for this one (see below; the devices listed are all iPhone 5 / 5s devices):

User uploaded file

So I cannot delete any corrupt backups because there is none listed.


I hope that clarifies the question?


Glenn.

Delete a corrupt iPad backup

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.