Iphone5 update IOS 7.2.1 It shows connect to ITunes. It will only let me choose restore because the phone is frozen and now It is en Recovery Mode. I don't want to lose my photos and videos. Please help me...

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Iphone5 update IOS 7.2.1 It shows connect to ITunes. It will only let me choose restore because the phone is frozen and now It is en Recovery Mode. I don't want to lose my photos and videos. Please help me...

Posted on Jul 8, 2014 2:32 PM

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Answer 1

razmee209

Level 10

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Jul 10, 2014 11:04 AM in response to Holamadejean

Sorry, whatever data you had on your phone has been wipe off already, since your phone is in recovery mode.

You will need to restore your phone. Then if you have a backup, you can choose that backup to restore from, if you have no backup, your only option is to sync contents from iTunes.

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