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Downloaded Heartwise app from app store. Account was charged--app downloaded. When I click on the icon to open, just a short flash and then back to icon--does not open. Went to "report a problem"--receive the message "page cannot be found". How do I open this app?
Hello beecherjeeper,
Thank you for contacting Apple Support Communities.
This article should be of help to you with your issue:
iOS: An app you installed unexpectedly quits, stops responding, or won’t open
http://support.apple.com/kb/TS1702
Particularly the last two sections, "Reinstall the app" and "Contact the developer".
Regards,
Jeff D.
App problem
