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I have entered 3 finger prints on my iphone 5s and it will work with other 7 fingers as well. Also it will work with my friends prints too. its totally messed. if i disable finger print option then i can works fine with the code (4 digit). so what can i do for this is this common issue??
Never hear of anyone having this problem before. Make an appointment at the Genius Bar at your local Apple Store to have it looked at.
IIn settings press Reset then try finger prints again work for me.
Bsydd uk
Briansyddall wrote:
IIn settings press Reset then try finger prints again work for me.
Are you saying that you had this exact problem? That your fingerprint locked iPhone opened with any fingerprint, not just the registered ones?
No I did not have that problem but after resetting iPhone I had to put my
finger prints in again the first ones had been deleted.
bsydd uk
Resetting (pressing and holding the Home and power buttons until the apple appears) does not remove fingerprints. If you mean you did something in Settings>General>Reset, it might help to specify which of the several options available on that page you used. However, as you didn't have the same problem as the OP, your "solution" can't really be said to have been tested.
Yes General /Settings/Reset
BSydd uk
Thank you all guys
but i just realized that its not the problem with finger print.
i have enabled finger print option and locked the phone. After that by clicking home button (using any finger) it will login without asking anything even pass-code. i think this is not secure anymore. when i disable finger print option, then it will works fine like iphone 5.
anyone know anything..??
i did reset (Settings>General>Reset) but same error is there 😟
You may have a hardware problem. Make an appointment to have the phone serviced.
Use just the Passcode/Non-Touch ID option for now until you get the device examined by Apple, as already recommended.
5s fingerprints will work with others too
