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Hi, Neither my iPhone 5c or Apple Mac can connect to Yahoo through the "Mail" programme which means I can't read my emails unless I log onto Yahoo or use the Yahoo app. Very frustrating. Any advice, please? Thanks

Neither my iPhone 5c or Apple Mac can connect to Yahoo through the "Mail" programme which means I can't read my emails unless I log onto Yahoo or use the Yahoo app. Very frustrating. Any advice, please? Thanks

Posted on Jul 9, 2014 4:05 AM

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1 reply

Jul 11, 2014 1:43 PM in response to Karen6676

Hello Karen6676,


Welcome to Apple Support Communities.


You can take a look at the following two articles, the first to troubleshoot mail on your iOS and the second on OS X.


iOS: Troubleshooting Mail

http://support.apple.com/kb/TS3899


OS X Mail: Troubleshooting sending and receiving email messages

http://support.apple.com/kb/TS3276


You might also want to contact Yahoo to see if they have any information. Because you are having the same or similar issues with two different devices and OS's, that leads me to think it might be with settings, log in or something with their setup information.


Regards,

Jeff D.

Hi, Neither my iPhone 5c or Apple Mac can connect to Yahoo through the "Mail" programme which means I can't read my emails unless I log onto Yahoo or use the Yahoo app. Very frustrating. Any advice, please? Thanks

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