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iCloud not deleting off iPhone

Hi Everyone,


I purchased an iPhone second hand from someone. The screen was broken, so they could not turn off "Find my iPhone." After I fixed the screen, I reset the phone, however I ran into an "iCloud Lock" asking me to login with the previous apple account that the phone was associated with. I contacted the previous owner, and he stated that he logged into his iCloud account and deleted that particular phone from his iCloud account, however it is still saying "This phone is currently linked to an Apple ID." Does anyone know why this is not working? Are there any additional steps I have to take? Does it take awhile or something for the phone to fully delete from an iCloud account? Please let me know.


Thanks!

Posted on Jul 9, 2014 5:50 AM

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iCloud not deleting off iPhone

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