Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unexpected exit and behavior of guided access

Hello,


I'm using Guided Access on iPad mini (iOS 7.1.1) and it has strange behavior.


1) If the battery drains down to 0%, after recharging the iPad is out of Guided Access.

2) I had also the situation that, when in Guided Access, it never enter in sleep mode and the battery drains rapidly down.


That is not what is expected from Guided Access and it was not the case with iOS 6.


Does anybody knows how to solve that ?


Thanks in advance,


Jean

Posted on Jul 9, 2014 9:08 AM

Reply
2 replies

Jul 12, 2014 6:19 AM in response to Jean Richelle

Hi Jean Richelle,


There is a setting in the Guided Access preferences that allow you to select whether or not the device is allowed to sleep while in Guided Access. You may want to double check that this is set to allow. This may also help you with the battery drain issue. The following article may be helpful:


Tap Settings > General > Accessibility > Guided Access to set up Guided Access. From there you can:

  • Turn Guided Access on or off
  • Set a passcode that controls the use of Guided Access and prevents someone from leaving an active session
  • Set whether the device can go to sleep during a session


iOS: About Guided Access

http://support.apple.com/kb/ht5509


Regards,

- Brenden

Unexpected exit and behavior of guided access

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.