Please, how can I remove geneio from safari? I have tried numerous posted solutions.

Genieo - how to remove:

http://www.thesafemac.com/arg-genieo/

(from Thomas A reed)

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.

Don't be put off merely by the seeming complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.

2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.

There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the behest of a stranger. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.

Here's a summary of what you need to do, if you choose to proceed:

☞ Copy a line of text in this window to the Clipboard.

☞ Paste into the window of another application.

☞ Wait for the test to run. It usually takes a few minutes.

☞ Paste the results, which will have been copied automatically, back into a reply on this page.

The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.

5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.

6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.

Triple-click anywhere in the line of text below on this page to select it:

PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.autodesk\* \*dropbox \*GoogleDr\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 ` route -n get default|awk '/e:/{print $2}' ` 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;5p;6p;8p;12p;' ' {sub(/^ +/,"")};NR==6;NR==13&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/root/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1000) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/ { next;} /(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/ { next;} /%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]" "$1;b=b$1;} END { if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|POSIX sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' /^ +[NP].+ =/h;/^( +D.+[{]|[}])/{ g;s/.+= //p;};' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /APPLE [HS]|DVD/d;s/.+: //;H;};/s: /{ /V/d;s/^ */- /;H;};${ g;p;};' ' /^find: /d;p;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' '" L*/P*/*loginit*' 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' -i4TCP:0-1023 com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;A2 0 $((N1+1)) 2;C0;A1 0 $N1 1;C0;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D13 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 14 2 48 43;D13 4 5 32 1;D22 4 4 50 0;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-

Copy the selected text to the Clipboard by pressing the key combination command-C.

7. Launch the built-in Terminal application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.

Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.

8. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter

exec bash

and press return. Then paste the script again.

9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.

If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.

10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line

[Process completed]

to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.

11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.

At the top of the results, there will be a line that begins with the words "Start Time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.

If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.

12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.

Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.

________________________________

Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Genieo is partially installed. Below is the procedure to remove it. You can skip Steps 1 and 3. I always post the whole thing because others may find the discussion and not know what to do.

You installed the "Genieo/InstallMac" rootkit. The product is a fraud, and the developer knowingly distributes an uninstaller that doesn't work. I suggest the tedious procedure below to disable Genieo. This procedure may leave a few small files behind, but it will permanently deactivate the rootkit (as long as you never reinstall it.)

Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.

Back up all data. You must know how to restore from a backup even if the system becomes unbootable. If you don't know how to do that, or if you don't have any backups, stop here and ask for guidance.

Step 1

In the Applications folder, there may (or may not) be an application named "Genieo". Genieo may be partially installed even if this item is absent. If it's present, select it and open the Finder Info window. If it shows that theVersion is less than 2.0, download and install the current version from the genieo.com website. This may seem paradoxical, since the goal is to remove it, but you'll be saving yourself some trouble as well as the risk of putting the system in an unusable state.

There should be another application in the same folder named "Uninstall Genieo". After updating Genieo, if necessary, launch "Uninstall Genieo" and follow the prompts to remove the "newspaper-style home page." Restart the computer.

This step does not completely inactivate Genieo.

Step 2

Don't take this step unless you completed Step 1, including the restart, without any error messages. If you didn't find the Genieo application, or if you couldn't complete Step 1 for any reason, stop here and ask for instructions.

Triple-click anywhere in the line below on this page to select it:

/Library/Frameworks/GenieoExtra.framework

Right-click or control-click the line and select

Services ▹ Reveal in Finder (or just Reveal)

from the contextual menu.

If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select

Go ▹ Go to Folder...

from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

A folder should open with an item named "GenieoExtra.framework" selected. Move that item to the Trash. You'll be prompted for your administrator password.

Move each of these items to the Trash in the same way:

/Library/LaunchAgents/com.genieo.completer.update.plist
/Library/LaunchAgents/com.genieo.engine.plist
/Library/LaunchAgents/com.genieoinnovation.macextension.plist
/Library/LaunchDaemons/com.genieoinnovation.macextension.client.plist
/Library/PrivilegedHelperTools/com.genieoinnovation.macextension.client
/usr/lib/libgenkit.dylib
/usr/lib/libgenkitsa.dylib
/usr/lib/libimckit.dylib
/usr/lib/libimckitsa.dylib
~/Library/Application Support/com.genieoinnovation.Installer
~/Library/LaunchAgents/com.genieo.completer.download.plist
~/Library/LaunchAgents/com.genieo.completer.update.plist

If there are other items with a name that includes "Genieo" or "genieo" alongside any of those listed above, move them as well. There's no need to restart after each one. Some of these items will be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.

Restart and empty the Trash. Don't try to empty the Trash until you have restarted.

Step 3

From the Safari menu bar, select

Safari ▹ Preferences... ▹ Extensions

Uninstall any extensions you don't know you need, including ones called "Genieo" or "Omnibar," and any that have the word "Spigot" or "InstallMac" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.

Your web browser(s) should now be working, and you should be able to reset the home page and search engine. If not, stop here and post your results.

Make sure you don't repeat the mistake that led you to install this software. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad has a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If youever download a file that isn't obviously what you expected, delete it immediately.

You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the Genieo developer has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight is inexcusable and has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.

Finally, be forewarned that when Genieo is mentioned on this site, the perpetrator of the scam sometimes shows up under the name "Genieo support." He will tell you to run the provided uninstaller. As he knows and intends, the uninstaller does not completely remove the malware.

Thanks for the kind words.

Start time: 17:00:48 09/04/14

Model Identifier: iMac12,2

System Version: Mac OS X 10.7.5 (11G63)

Kernel Version: Darwin 11.4.2

Boot Mode: Normal

64-bit Kernel and Extensions: Yes

SATA

ST31000528AS

FireWire

Oxford ATA Device 00 (CREMAX TECH. CO., LTD)

USB

USB 2.0 HUB (Genesys Logic, Inc.)

USB2.0 Hub (Genesys Logic, Inc.)

Logitech Wireless Headset (Logitech Inc.)

Diagnostic reports

2014-08-17 WebProcess crash

2014-08-18 Dreamweaver crash

2014-08-22 Safari crash

2014-08-23 CleanMyMacHelperTool crash

2014-08-28 CleanMyMacHelperTool crash

2014-08-28 CleanMyMacHelperTool crash

2014-08-28 CleanMyMacHelperTool crash

2014-08-28 Safari crash

2014-08-31 mds crash

2014-08-31 mds crash

2014-09-01 CleanMyMacHelperTool crash

2014-09-01 CleanMyMacHelperTool crash

2014-09-01 CleanMyMacHelperTool crash

2014-09-01 CleanMyMacHelperTool crash

2014-09-01 CleanMyMacHelperTool crash

2014-09-01 CleanMyMacHelperTool crash

2014-09-02 CleanMyMacHelperTool crash

2014-09-02 CleanMyMacHelperTool crash

2014-09-02 CleanMyMacHelperTool crash

2014-09-02 CleanMyMacHelperTool crash

2014-09-02 CleanMyMacHelperTool crash

2014-09-03 CleanMyMacHelperTool crash

2014-09-03 Installer crash

2014-09-03 iWeb crash

2014-09-04 Installer crash

Log

Sep 1 23:16:56 jnl: disk2s2: journal start/end pointers reset! (jnl 0xffffff801a3c27f8; s 0x1efae00 e 0x1efae00)

Sep 1 23:21:12 jnl: disk1s4: journal start/end pointers reset! (jnl 0xffffff801a3c2b28; s 0x622a00 e 0x622a00)

Sep 1 23:35:32 jnl: disk1s2: journal start/end pointers reset! (jnl 0xffffff801a3c2cc0; s 0x9fda00 e 0x9fda00)

Sep 3 00:35:52 ALF: ifnet_get_address_list_family error 12

Sep 3 09:05:05 PM notification timeout (pid 3018, Mail)

Sep 3 09:05:35 PM notification timeout (pid 3018, Mail)

Sep 3 12:08:22 PM notification timeout (pid 3319, Mail)

Sep 3 12:08:52 PM notification timeout (pid 3319, Mail)

Activity

CPU: user 25%, system 0%

CPU per process: python (UID 501) is using 100 %

kexts

com.AmbrosiaSW.AudioSupport (3.2)

com.sophos.nke.swi (9.0.3)

com.sophos.kext.sav (9.0.11)

Daemons

com.sophos.scan

com.sophos.intercheck

com.bombich.ccc.scheduledtask.UUID

com.trusteer.rooks.rooksd

com.timesoftware.timemachineeditor.helper

com.timesoftware.timemachineeditor.backup-auto

com.sophos.webd

com.sophos.sxld

com.sophos.notification

com.sophos.configuration

com.sophos.autoupdate

com.daz3d.content_management_service

com.bombich.ccc

com.adobe.fpsaud

Agents

com.genieo.completer.update

com.genieo.completer.download

com.bombich.ccc-user-agent

com.hp.devicemonitor

com.paragon.ntfs.auth

com.trusteer.rapport.rapportd

com.sophos.uiserver

com.seagate.SeagateStorageGauge.plist

com.macpaw.CleanMyMac.volumeWatcher

com.macpaw.CleanMyMac.helperTool

com.google.keystone.user.agent

com.adobe.ARM.UUID

com.adobe.ARM.UUID

com.adobe.ARM.UUID

com.adobe.ARM.UUID

launchd

/System/Library/LaunchAgents/com.paragon.NTFS.auth.plist

- com.paragon.ntfs.auth

/Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist

- com.adobe.AAM.Startup-1.0

/Library/LaunchAgents/com.seagate.SeagateStorageGauge.plist

- com.seagate.SeagateStorageGauge.plist

/Library/LaunchAgents/com.sophos.uiserver.plist

- com.sophos.uiserver

/Library/LaunchAgents/com.trusteer.rapport.rapportd.plist

- com.trusteer.rapport.rapportd

/Library/LaunchDaemons/com.adobe.fpsaud.plist

- com.adobe.fpsaud

/Library/LaunchDaemons/com.bombich.ccc.plist

- com.bombich.ccc

/Library/LaunchDaemons/com.bombich.ccc.scheduledtask.UUID.plist

- com.bombich.ccc.scheduledtask.UUID

/Library/LaunchDaemons/com.daz3d.content_management_service.plist

- com.daz3d.content_management_service

/Library/LaunchDaemons/com.sophos.autoupdate.plist

- com.sophos.autoupdate

/Library/LaunchDaemons/com.sophos.configuration.plist

- com.sophos.configuration

/Library/LaunchDaemons/com.sophos.intercheck.plist

- com.sophos.intercheck

/Library/LaunchDaemons/com.sophos.notification.plist

- com.sophos.notification

/Library/LaunchDaemons/com.sophos.scan.plist

- com.sophos.scan

/Library/LaunchDaemons/com.sophos.sxld.plist

- com.sophos.sxld

/Library/LaunchDaemons/com.sophos.webd.plist

- com.sophos.webd

/Library/LaunchDaemons/com.timesoftware.timemachineeditor.backup-auto.plist

- com.timesoftware.timemachineeditor.backup-auto

/Library/LaunchDaemons/com.timesoftware.timemachineeditor.helper.plist

- com.timesoftware.timemachineeditor.helper

/Library/LaunchDaemons/com.trusteer.rooks.rooksd.plist

- com.trusteer.rooks.rooksd

Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist

- com.adobe.AAM.Scheduler-1.0

Library/LaunchAgents/com.adobe.ARM.UUID.plist

- com.adobe.ARM.UUID

Library/LaunchAgents/com.adobe.ARM.UUID.plist

- com.adobe.ARM.UUID

Library/LaunchAgents/com.adobe.ARM.UUID.plist

- com.adobe.ARM.UUID

Library/LaunchAgents/com.adobe.ARM.UUID.plist

- com.adobe.ARM.UUID

Library/LaunchAgents/com.apple.FolderActions.enabled.plist

- com.apple.FolderActions.enabled

Library/LaunchAgents/com.apple.FolderActions.folders.plist

- com.apple.FolderActions.folders

Library/LaunchAgents/com.bombich.ccc-user-agent.plist

- com.bombich.ccc-user-agent

Library/LaunchAgents/com.genieo.completer.download.plist

- com.genieo.completer.download

Library/LaunchAgents/com.genieo.completer.update.plist

- com.genieo.completer.update

Library/LaunchAgents/com.google.keystone.agent.plist

- com.google.keystone.user.agent

Library/LaunchAgents/com.macpaw.CleanMyMac.helperTool.plist

- com.macpaw.CleanMyMac.helperTool

Library/LaunchAgents/com.macpaw.CleanMyMac.volumeWatcher.plist

- com.macpaw.CleanMyMac.volumeWatcher

Startup items

/Library/StartupItems/HP IO/HP IO

/Library/StartupItems/HP IO/Resources/version.plist

/Library/StartupItems/HP IO/StartupParameters.plist

Bundles

/System/Library/Extensions/AmbrosiaAudioSupport.kext

- com.AmbrosiaSW.AudioSupport

/System/Library/Extensions/Kodak_PrinterDock_Merge.kext

- com.kodak.print.printerdock.merge

/System/Library/Extensions/Seagate Storage Driver.kext

- com.seagate.driver.PowSecDriverCore

/System/Library/Extensions/SophosNetworkInterceptor.kext

- com.sophos.nke.swi

/System/Library/Extensions/SophosOnAccessInterceptor.kext

- com.sophos.kext.sav

/Library/Extensions/SophosNetworkInterceptor.kext

- com.sophos.nke.swi

/Library/Extensions/SophosOnAccessInterceptor.kext

- com.sophos.kext.sav

/Library/InputManagers/Menu Extra Enabler/Menu Extra Enabler.bundle

- com.unsanity.menuextraenabler

/Library/Internet Plug-Ins/AdobePDFViewer.plugin

- com.adobe.acrobat.pdfviewer

/Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin

- com.adobe.acrobat.pdfviewerNPAPI

/Library/Internet Plug-Ins/Disabled Plug-Ins/AdobePDFViewer.plugin

- com.adobe.acrobat.pdfviewer

/Library/Internet Plug-Ins/Disabled Plug-Ins/DivXBrowserPlugin.plugin

- com.divx.DivXBrowserPlugin

/Library/Internet Plug-Ins/Disabled Plug-Ins/Windows Media Plugin.old

- com.microsoft.WMP.defaultplugin

/Library/Internet Plug-Ins/Disabled Plug-Ins/Windows Media Plugin.old/Contents/Resources/English.lproj

- N/A

/Library/Internet Plug-Ins/DivXBrowserPlugin.plugin

- com.divx.DivXBrowserPlugin

/Library/Internet Plug-Ins/DRM Plugin.bundle

- com.microsoft.DRMPlugin

/Library/Internet Plug-Ins/DYMO NPAPI Addin.plugin

- com.dymo.dls.npapi.plugin

/Library/Internet Plug-Ins/DYMO Safari Addin.plugin

- com.dymo.dls.safari.plugin

/Library/Internet Plug-Ins/Google Earth Web Plug-in.plugin

- com.Google.GoogleEarthPlugin.plugin

/Library/Internet Plug-Ins/iPhotoPhotocast.plugin

- com.apple.plugin.iPhotoPhotocast

/Library/Internet Plug-Ins/JavaAppletPlugin.plugin

- com.apple.java.JavaAppletPlugin

/Library/Internet Plug-Ins/NPDjVu.plugin

- com.lizardtech.NPDjVu

/Library/Internet Plug-Ins/OfficeLiveBrowserPlugin.plugin

- com.microsoft.officelive.browserplugin

/Library/Internet Plug-Ins/RealPlayer Plugin.plugin

- com.RealNetworks.RealPlayerPlugin

/Library/Internet Plug-Ins/Silverlight.plugin

- com.microsoft.SilverlightPlugin

/Library/Internet Plug-Ins/Windows Media Plugin

- com.microsoft.WMP.defaultplugin

/Library/Internet Plug-Ins/Windows Media Plugin/Contents/Resources/English.lproj

- N/A

/Library/PreferencePanes/BusySync.prefPane

- com.busymac.busysync.pref

/Library/PreferencePanes/DivX.prefPane

- com.divx.divxprefs

/Library/PreferencePanes/Flash Player.prefPane

- com.adobe.flashplayerpreferences

/Library/PreferencePanes/NTFSforMacOSX.prefPane

- com.paragon-software.filesystems.ntfs.prefpanel

/Library/PreferencePanes/RapportPreferences.prefPane

- com.trusteer.RapportPreferences

/Library/QuickTime/DivX Decoder.component

- com.DivXInc.DivXDecoder

/Library/QuickTime/DivX Decoder.component/Contents/Resources

- com.DivXInc.DivXDecoder

/Library/QuickTime/DivX Encoder.component

- com.DivXInc.DivXCodec

/Library/QuickTime/TSCC.component

- com.techsmith.TSCCComponentBundle

/Library/QuickTime/ZyGoVideo.component

- www.zygodigital.com

/Library/Spotlight/iMovie.mdimporter

- com.apple.iMovieMDImporter

/Library/Spotlight/iWeb.mdimporter

- com.apple.MDImporter.iWeb

Library/Address Book Plug-Ins/GizmoABPlugin.bundle

- com.sipphone.GizmoABPlugin

Library/Address Book Plug-Ins/SkypeABDialer.bundle

- com.skype.skypeabdialer

Library/Address Book Plug-Ins/SkypeABSMS.bundle

- com.skype.skypeabsms

Library/Application Enhancers (disabled)/FruitMenu.ape

- com.unsanity.fruitmenu

Library/Caches/com.apple.Safari/Extensions/Amazon Shopping Assistant.safariextension

- com.spigot.safari.amazonshopassist

Library/Caches/com.apple.Safari/Extensions/Ebay Shopping Assistant.safariextension

- com.spigot.safari.ebayshopassist

Library/Caches/com.apple.Safari/Extensions/iSkyDeluxe.safariextension

- com.wondershare.iskyvc

Library/Caches/com.apple.Safari/Extensions/Searchme.safariextension

- com.spigot.safari.searchme

Library/Caches/com.apple.Safari/Extensions/Slick Savings.safariextension

- com.spigot.safari.slicksavings

Library/Caches/com.apple.Safari/Extensions/SlickSavings.safariextension

- com.spigot.safari.slicksavings

Library/InputManagers/Smart Crash Reports/Smart Crash Reports.bundle

- com.unsanity.smartcrashreports

Library/InputManagers/Smart Crash Reports/Smart Crash Reports.bundle/Contents/Resources

- com.unsanity.smartcrashreports

Library/Internet Plug-Ins/EvernoteSafariClipperPlugin.webplugin

- com.evernote.EvernoteSafariClipperPlugin

Library/Internet Plug-Ins/WebEx64.plugin

- com.cisco_webex.plugin.gpc64

Library/Internet Plug-Ins Disabled/Move-Media-Player.plugin

- com.movenetworks.movemediaplayer.plugin

Library/PreferencePanes/Growl.prefPane

- com.growl.prefpanel

Library/Widgets/DashOpener.wdgt

- com.lnet.widget.dashopener

Library/Widgets/DoppleViewer.wdgt

- com.swannman.widget.doppleviewer

Library/Widgets/Package Tracker.wdgt

- com.monkeybusinesslabs.widget.packagetracker

Library/Widgets/showTime.wdgt

- com.rpd.widget.showTime

Library/Widgets/TV Tracker.wdgt

- com.apple.widget.tvtracker

Library/Widgets/US Weather+.wdgt

- com.mitchtaylor.widget.usweather

dylibs

/usr/lib/libUFSDNTFS.dylib

Apps

/Applications/Dropbox.app

/Applications/Google Drive.app

/Volumes/PM BAK/Applications/Google Drive.app

/Volumes/PM BAK/Applications/Dropbox.app

Contents of /Library/Preferences/SystemConfiguration/com.apple.Boot.plist (XML document text)

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>Kernel</key>

<string>mach_kernel</string>

<key>Kernel Flags</key>

<string></string>

</dict>

</plist>

Contents of /System/Library/LaunchAgents/com.apple.SafariNotificationAgent.plist (XML document text)

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>Label</key>

<string>com.apple.SafariNotificationAgent</string>

<key>LaunchEvents</key>

<dict>

<key>com.apple.usernotificationcenter.matching</key>

<dict>

<key>com.apple.SafariNotificationAgent</key>

<dict>

<key>events</key>

<array>

<string>didDeliverNotification</string>

<string>didActivateNotification</string>

</array>

<key>webcenter</key>

<true/>

</dict>

</dict>

</dict>

<key>KeepAlive</key>

<false/>

<key>MachServices</key>

...and 8 more line(s)

Contents of /System/Library/LaunchAgents/com.apple.coremedia.videodecoder.plist (XML document text)

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>Label</key>

<string>com.apple.coremedia.videodecoder</string>

<key>MachServices</key>

<dict>

<key>com.apple.coremedia.videodecoder</key>

<dict>

<key>ResetAtClose</key>

<true/>

</dict>

</dict>

<key>ProgramArguments</key>

<array>

<string>/System/Library/PrivateFrameworks/VideoToolbox.framework/Resources/VTDe codeServer</string>

</array>

</dict>

</plist>

Contents of /System/Library/LaunchAgents/com.apple.iCalPush.plist (XML document text)

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>Label</key>

<string>com.apple.iCalPush</string>

<key>LimitLoadToSessionType</key>

<array>

<string>LoginWindow</string>

<string>Aqua</string>

</array>

<key>MachServices</key>

<dict>

<key>com.apple.iCalPush</key>

<true/>

</dict>

<key>ProgramArguments</key>

<array>

<string>/Applications/iCal.app/Contents/Resources/iCalPush</string>

</array>

</dict>

</plist>

Contents of /System/Library/LaunchAgents/com.paragon.NTFS.auth.plist (XML document text)

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>Label</key>

<string>com.paragon.ntfs.auth</string>

<key>ProgramArguments</key>

<array>

<string>/Applications/Paragon NTFS for Mac OS X/NetActivator.app/Contents/MacOS/NetActivator</string>

<string>service</string>

</array>

<key>RunAtLoad</key>

<true/>

<key>LimitLoadToSessionType</key>

<string>Aqua</string>

</dict>

</plist>

Contents of /System/Library/LaunchAgents/org.x.startx.plist (XML document text)

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>Label</key>

<string>org.x.startx</string>

<key>ProgramArguments</key>

<array>

<string>/usr/X11/bin/startx</string>

</array>

<key>Sockets</key>

<dict>

<key>org.x:0</key>

<dict>

<key>SecureSocketWithKey</key>

<string>DISPLAY</string>

</dict>

</dict>

<key>ServiceIPC</key>

<true/>

<key>EnableTransactions</key>

<true/>

</dict>

</plist>

Contents of /System/Library/LaunchDaemons/com.apple.usbmuxd.plist (XML document text)

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>KeepAlive</key>

<true/>

<key>RunAtLoad</key>

<true/>

<key>Label</key>

<string>com.apple.usbmuxd</string>

<key>ProgramArguments</key>

<array>

<string>/System/Library/PrivateFrameworks/MobileDevice.framework/Versions/A/Res ources/usbmuxd</string>

<string>-launchd</string>

</array>

<key>UserName</key>

<string>_usbmuxd</string>

<key>GroupName</key>

<string>_usbmuxd</string>

<key>Sockets</key>

<dict>

<key>Listeners</key>

<dict>

<key>SockFamily</key>

<string>Unix</string>

...and 12 more line(s)

Contents of /System/Library/LaunchDaemons/com.apple.xprotectupdater.plist (XML document text)

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>Label</key>

<string>com.apple.xprotectupdater</string>

<key>ProgramArguments</key>

<array>

<string>/usr/libexec/XProtectUpdater</string>

</array>

<key>RunAtLoad</key>

<true/>

<key>StartCalendarInterval</key>

<dict>

<key>Hour</key>

<integer>17</integer>

<key>Minute</key>

<integer>34</integer>

</dict>

</dict>

</plist>

Contents of /System/Library/LaunchDaemons/org.apache.httpd.plist (XML document text)

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>Disabled</key>

<true/>

<key>Label</key>

<string>org.apache.httpd</string>

<key>OnDemand</key>

<false/>

<key>ProgramArguments</key>

<array>

<string>/usr/sbin/httpd</string>

<string>-D</string>

<string>FOREGROUND</string>

</array>

<key>SHAuthorizationRight</key>

<string>system.preferences</string>

</dict>

</plist>

Font issues: 40

Bad plists

Library/Preferences/ByHost/com.apple.Classic.0016cb8bcef3.plist

Library/Preferences/ByHost/com.apple.ImageCapture2.0016cb8bcef3.plist

Library/Preferences/ByHost/com.apple.screensaver.Paper Shadow.0016cb8bcef3.plist

Library/Preferences/ByHost/com.apple.systempreferences.0016cb8bcef3.plist

Library/Preferences/ByHost/com.palm.HS.T.PC.000d93714174.plist

Library/Preferences/ByHost/com.palm.HS.T.PC.0016cb8bcef3.plist

Library/Preferences/ByHost/com.palm.HS.T.S.000d93714174.plist

Library/Preferences/ByHost/com.palm.HS.T.S.0016cb8bcef3.plist

Library/Preferences/ByHost/com.palm.HS.T.USB.000d93714174.plist

Library/Preferences/ByHost/com.palm.HS.T.USB.0016cb8bcef3.plist

Library/Preferences/com.apple.iphotomosaic.plist

Library/Preferences/com.solidstatenetworks.host.plist

Library/Preferences/IM_Installer.plist

Listeners

launchd: afpovertcp

launchd: dec_dlm

launchd: microsoft-ds

cupsd: ipp

kdc: kerberos

Restricted files: 2448

Safari extensions

Amazon Shopping Assistant

Ebay Shopping Assistant

Searchme

Slick Savings

iMedia Converter Deluxe

Widgets

US Weather+

US Weather+

showTime

showTime

DashOpener

TV Tracker

A9 Web Search

Elapsed time (s): 447

Dear Linc Davis,

Thank you so, SO much for posting these detailed instructions. Unfortunately I too have this same problem. I downloaded Geneio this morning but had not dragged the .dmg file to my applications folder yet because Sophos quarantined it. However, I have been unable to delete the .dmg file permanently.

I ran the above script you gave, and here are my results. I would be so very appreciative if you could let me know what next steps to take. THANK YOU AGAIN!!!!!

Start time: 07:23:00 10/08/14

Model Identifier: MacBookPro8,2

System Version: Mac OS X 10.6.8 (10K549)

Kernel Version: Darwin 10.8.0

Boot Mode: Normal

64-bit Kernel and Extensions: Yes

SATA

TOSHIBA MK5065GSXF

Diagnostic reports

2014-09-28 Google Drive crash

2014-09-28 Google Drive crash

2014-09-28 Spotify Helper crash

2014-10-05 mds crash

2014-10-05 plugin-container crash

2014-10-07 BESClientUI crash

2014-10-08 CoreServicesUIAgent crash

Log

Thu Oct 2 01:37:58 SIOCPROTODETACH_IN6: utun0 error=6

Thu Oct 2 13:37:10 SIOCPROTODETACH_IN6: utun0 error=6

Fri Oct 3 10:30:25 PM notification timeout (pid 64, BESAgent)

Fri Oct 3 11:40:07 SIOCPROTODETACH_IN6: utun0 error=6

Sun Oct 5 02:44:26 IOAudioStream[0xffffff800cb48c00]::clipIfNecessary() - Error: attempting to clip to a position more than one buffer ahead of last clip position (24a2,2c2e)->(24a6,2f81).

Sun Oct 5 02:44:51 IOAudioStream[0xffffff800cb48c00]::clipIfNecessary() - Error: attempting to clip to a position more than one buffer ahead of last clip position (24fe,1e99)->(24ff,2581).

Sun Oct 5 10:17:51 IOAudioStream[0xffffff800cb48c00]::clipIfNecessary() - Error: attempting to clip to a position more than one buffer ahead of last clip position (125,202f)->(127,417).

Sun Oct 5 10:21:41 PM notification timeout (pid 64, BESAgent)

Sun Oct 5 10:43:29 PM notification timeout (pid 64, BESAgent)

Sun Oct 5 13:01:29 PM notification timeout (pid 64, BESAgent)

Sun Oct 5 15:37:29 SIOCPROTODETACH_IN6: utun0 error=6

Mon Oct 6 14:57:33 SIOCPROTODETACH_IN6: utun0 error=6

Mon Oct 6 14:58:20 MacAuthEvent en1 Auth result for: 00:26:98:fc:72:f0 Auth timed out

Tue Oct 7 16:06:29 IOAudioStream[0xffffff800cb48c00]::clipIfNecessary() - Error: attempting to clip to a position more than one buffer ahead of last clip position (1c7,bd8)->(1c8,16ad).

Tue Oct 7 16:08:23 PM notification timeout (pid 64, BESAgent)

Activity

I/O: 136 ops/s, 23637 blocks/s

I/O per process: mds (UID 0) is using 5 MB/s

Current downstream data: InterCheck (UID 0) is using 54.1349 KiB/s

kexts

com.sophos.nke.swi (9.1.0)

com.sophos.kext.sav (9.1.5)

org.virtualbox.kext.VBoxDrv (4.1.4)

org.virtualbox.kext.VBoxUSB (4.1.4)

org.virtualbox.kext.VBoxNetFlt (4.1.4)

org.virtualbox.kext.VBoxNetAdp (4.1.4)

Daemons

com.sophos.scan

com.sophos.intercheck

com.bigfix.BESAgent

com.openssh.sshd

org.x.privileged_startx

org.postfix.master

org.ntp.ntpd

org.cups.cupsd

com.vix.cron

com.sophos.webd

com.sophos.sxld

com.sophos.notification

com.sophos.configuration

com.sophos.autoupdate

com.sassafras.KeyAccess.daemon

com.google.keystone.daemon

com.cisco.anyconnect.vpnagentd

com.adobe.fpsaud

Agents

org.x.startx

org.openbsd.ssh-agent

com.sophos.uiserver

com.sassafras.KeyAccess.agent

com.google.keystone.system.agent

com.cisco.anyconnect.gui

com.adobe.CS4ServiceManager

com.spotify.webhelper

com.adobe.ARM.UUID

launchd

/Library/LaunchAgents/com.adobe.CS4ServiceManager.plist

- com.adobe.CS4ServiceManager

/Library/LaunchAgents/com.cisco.anyconnect.gui.plist

- com.cisco.anyconnect.gui

/Library/LaunchAgents/com.google.keystone.agent.plist

- com.google.keystone.system.agent

/Library/LaunchAgents/com.sassafras.KeyAccess.plist

- com.sassafras.KeyAccess.agent

/Library/LaunchAgents/com.sophos.uiserver.plist

- com.sophos.uiserver

/Library/LaunchAgents/com.teamviewer.teamviewer.plist

- com.teamviewer.teamviewer

/Library/LaunchAgents/com.teamviewer.teamviewer_desktop.plist

- com.teamviewer.desktop

/Library/LaunchDaemons/BESAgentDaemon.plist

- com.bigfix.BESAgent

/Library/LaunchDaemons/com.adobe.fpsaud.plist

- com.adobe.fpsaud

/Library/LaunchDaemons/com.cisco.anyconnect.vpnagentd.plist

- com.cisco.anyconnect.vpnagentd

/Library/LaunchDaemons/com.google.keystone.daemon.plist

- com.google.keystone.daemon

/Library/LaunchDaemons/com.sassafras.KeyAccess.plist

- com.sassafras.KeyAccess.daemon

/Library/LaunchDaemons/com.sophos.autoupdate.plist

- com.sophos.autoupdate

/Library/LaunchDaemons/com.sophos.configuration.plist

- com.sophos.configuration

/Library/LaunchDaemons/com.sophos.intercheck.plist

- com.sophos.intercheck

/Library/LaunchDaemons/com.sophos.notification.plist

- com.sophos.notification

/Library/LaunchDaemons/com.sophos.scan.plist

- com.sophos.scan

/Library/LaunchDaemons/com.sophos.sxld.plist

- com.sophos.sxld

/Library/LaunchDaemons/com.sophos.webd.plist

- com.sophos.webd

/Library/LaunchDaemons/com.teamviewer.teamviewer_service.plist

- com.teamviewer.service

Library/LaunchAgents/com.adobe.ARM.UUID.plist

- com.adobe.ARM.UUID

Library/LaunchAgents/com.apple.FTMonitor.plist

- com.apple.FTMonitor

Library/LaunchAgents/com.apple.imagent.plist

- com.apple.imagent.monaco

Library/LaunchAgents/com.apple.marcoagent.plist

- com.apple.marcoagent

Library/LaunchAgents/com.spotify.webhelper.plist

- com.spotify.webhelper

Library/LaunchAgents/org.virtualbox.vboxwebsrv.plist

- org.virtualbox.vboxwebsvc

Startup items

/System/Library/StartupItems/CiscoVPN/CiscoVPN

/System/Library/StartupItems/CiscoVPN/StartupParameters.plist

/Library/StartupItems/KeyAccess/KeyAccess

/Library/StartupItems/KeyAccess/StartupParameters.plist

/Library/StartupItems/VirtualBox/StartupParameters.plist

/Library/StartupItems/VirtualBox/VirtualBox

Bundles

/System/Library/CoreServices/SecurityAgentPlugins/HomeDirMechanism.bundle

- com.apple.SecurityAgentPlugin.HomeDirMechanism

/System/Library/CoreServices/SecurityAgentPlugins/loginKC.bundle

- com.apple.loginKC

/System/Library/CoreServices/SecurityAgentPlugins/loginwindow.bundle

- com.apple.securityAgentPlugin.loginwindowUI2

/System/Library/CoreServices/SecurityAgentPlugins/MCXMechanism.bundle

- com.apple.securityAgentPlugin.MCXMechanism

/System/Library/CoreServices/SecurityAgentPlugins/PKINITMechanism.bundle

- com.apple.PKINITMechanism

/System/Library/CoreServices/SecurityAgentPlugins/RestartAuthorization.bundle

- com.apple.securityAgentPlugin.RestartAuthorization

/System/Library/Extensions/CiscoVPN.kext

- com.cisco.nke.ipsec

/System/Library/Extensions/EPSONUSBPrintClass.kext

- com.epson.print.kext.USBPrintClass

/System/Library/Extensions/hp_designjet_series.kext

- com.hp.print.hpio.Designjet.kext

/System/Library/Extensions/hp_Deskjet_io_enabler.kext

- com.hp.print.hpio.Deskjet.kext

/System/Library/Extensions/hp_fax_io.kext

- com.hp.kext.hp-fax-io

/System/Library/Extensions/hp_Inkjet1_io_enabler.kext

- com.hp.print.hpio.Inkjet1.kext

/System/Library/Extensions/hp_Inkjet2_io_enabler.kext

- com.hp.print.hpio.Inkjet2.kext

/System/Library/Extensions/hp_Inkjet3_io_enabler.kext

- com.hp.print.hpio.Inkjet3.kext

/System/Library/Extensions/hp_Inkjet4_io_enabler.kext

- com.hp.print.hpio.Inkjet4.kext

/System/Library/Extensions/hp_Inkjet5_io_enabler.kext

- com.hp.print.hpio.Inkjet5.kext

/System/Library/Extensions/hp_Inkjet7_io_enabler.kext

- com.hp.print.hpio.inkjet7.kext

/System/Library/Extensions/hp_Inkjet8_io_enabler.kext

- com.hp.print.hpio.inkjet8.kext

/System/Library/Extensions/hp_Inkjet9_io_enabler.kext

- com.hp.print.hpio.Inkjet9.kext

/System/Library/Extensions/hp_Inkjet_io_enabler.kext

- com.hp.print.hpio.Inkjet.kext

/System/Library/Extensions/hp_io_printerclassdriver_enabler.kext

- com.hp.hpio.hp-io-printerclassdriver-enabler

/System/Library/Extensions/hp_Laserjet_io_enabler.kext

- com.hp.print.hpio.Laserjet.kext

/System/Library/Extensions/hp_Officejet_io_enabler.kext

- com.hp.print.hpio.Officejet.kext

/System/Library/Extensions/hp_Photosmart_io_enabler.kext

- com.hp.print.hpio.Photosmart.kext

/System/Library/Extensions/hp_PhotosmartPro_io_enabler.kext

- com.hp.print.hpio.PhotosmartPro.kext

/System/Library/Extensions/hp_psa640_io_enabler.kext

- com.hp.hpio.hp_psa640_io_enabler

/System/Library/Extensions/hp_qc_io_enabler.kext

- com.hp.hpio.hp_psa530_630_io_enabler

/System/Library/Extensions/SophosNetworkInterceptor.kext

- com.sophos.nke.swi

/System/Library/Extensions/SophosOnAccessInterceptor.kext

- com.sophos.kext.sav

/Library/Audio/Plug-Ins/HAL/iSightAudio.plugin

- com.apple.iSightAudio

/Library/Extensions/SophosNetworkInterceptor.kext

- com.sophos.nke.swi

/Library/Extensions/SophosOnAccessInterceptor.kext

- com.sophos.kext.sav

/Library/Extensions/VBoxDrv.kext

- org.virtualbox.kext.VBoxDrv

/Library/Extensions/VBoxNetAdp.kext

- org.virtualbox.kext.VBoxNetAdp

/Library/Extensions/VBoxNetFlt.kext

- org.virtualbox.kext.VBoxNetFlt

/Library/Extensions/VBoxUSB.kext

- org.virtualbox.kext.VBoxUSB

/Library/Internet Plug-Ins/AdobePDFViewer.plugin

- com.adobe.acrobat.pdfviewer

/Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin

- com.adobe.acrobat.pdfviewerNPAPI

/Library/Internet Plug-Ins/Flash Player.plugin

- N/A

/Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin

- net.telestream.wmv.plugin

/Library/Internet Plug-Ins/googletalkbrowserplugin.plugin

- com.google.googletalkbrowserplugin

/Library/Internet Plug-Ins/iPhotoPhotocast.plugin

- com.apple.plugin.iPhotoPhotocast

/Library/Internet Plug-Ins/JavaAppletPlugin.plugin

- com.apple.java.JavaAppletPlugin

/Library/Internet Plug-Ins/net.juniper.DSSafariExtensions.plugin

- net.juniper.DSSafariExtensions.plugin

/Library/Internet Plug-Ins/o1dbrowserplugin.plugin

- com.google.o1dbrowserplugin

/Library/Internet Plug-Ins/Quartz Composer.webplugin

- com.apple.QuartzComposer.webplugin

/Library/Internet Plug-Ins/QuickTime Plugin.plugin

- N/A

/Library/Internet Plug-Ins/Silverlight.plugin

- com.microsoft.SilverlightPlugin

/Library/iTunes/iTunes Plug-ins/Quartz Composer Visualizer.bundle

- com.apple.QuartzComposer.iTunesPlugIn

/Library/PreferencePanes/Flash Player.prefPane

- com.adobe.flashplayerpreferences

/Library/PreferencePanes/Flip4Mac WMV.prefPane

- net.telestream.wmv.prefpane

/Library/PreferencePanes/KeyAccessPref.prefPane

- com.sassafras.KeyAccess.prefpane

/Library/QuickTime/AppleMPEG2Codec.component

- com.apple.AppleMPEG2Codec

/Library/QuickTime/Flip4Mac WMV Advanced.component

- net.telestream.wmv.advanced

/Library/QuickTime/Flip4Mac WMV Export.component

- net.telestream.wmv.export

/Library/QuickTime/Flip4Mac WMV Import.component

- net.telestream.wmv.import

/Library/ScriptingAdditions/Adobe Unit Types.osax

- N/A

/Library/Spotlight/AppleWorks.mdimporter

- com.apple.MDImporter.appleworks

/Library/Spotlight/iWork.mdimporter

- com.apple.MDImporter.iWork

/Library/Spotlight/Microsoft Office.mdimporter

- com.microsoft.MDImporter.Office

/Library/Widgets/CI Filter Browser.wdgt

- com.apple.CIFilterBrowser

/Library/Widgets/Network Connect.wdgt

- net.juniper.widget.NetworkConnect

Library/Address Book Plug-Ins/SkypeABDialer.bundle

- com.skype.skypeabdialer

Library/Address Book Plug-Ins/SkypeABSMS.bundle

- com.skype.skypeabsms

Library/Internet Plug-Ins/Picasa.plugin

- com.google.PicasaPlugin

dylibs

/usr/lib/dtrace/libdtrace_dyld.dylib

/usr/lib/gcc/i686-apple-darwin10/4.2.1/libstdc++.dylib

/usr/lib/gcc/powerpc-apple-darwin10/4.2.1/libstdc++.dylib

/usr/lib/libXplugin.1.dylib

/usr/lib/samba/auth/domain.dylib

/usr/lib/samba/auth/odsam.dylib

/usr/lib/samba/auth/script.dylib

/usr/lib/samba/auth/smbserver.dylib

/usr/lib/samba/auth/unix.dylib

/usr/lib/samba/auth/winbind.dylib

/usr/lib/samba/charset/CP437.dylib

/usr/lib/samba/charset/CP850.dylib

/usr/lib/samba/charset/macosxfs.dylib

/usr/lib/samba/idmap/ad.dylib

/usr/lib/samba/idmap/ldap.dylib

/usr/lib/samba/idmap/odsam.dylib

/usr/lib/samba/idmap/rid.dylib

/usr/lib/samba/libmsrpc.dylib

/usr/lib/samba/libsmbclient.dylib

/usr/lib/samba/libsmbsharemodes.dylib

/usr/lib/samba/pdb/ldapsam.dylib

/usr/lib/samba/pdb/odsam.dylib

/usr/lib/samba/vfs/audit.dylib

/usr/lib/samba/vfs/cacheprime.dylib

/usr/lib/samba/vfs/cap.dylib

/usr/lib/samba/vfs/catia.dylib

/usr/lib/samba/vfs/commit.dylib

/usr/lib/samba/vfs/darwin_streams.dylib

/usr/lib/samba/vfs/darwinacl.dylib

/usr/lib/samba/vfs/default_quota.dylib

/usr/lib/samba/vfs/expand_msdfs.dylib

/usr/lib/samba/vfs/extd_audit.dylib

/usr/lib/samba/vfs/fake_perms.dylib

/usr/lib/samba/vfs/full_audit.dylib

/usr/lib/samba/vfs/netatalk.dylib

/usr/lib/samba/vfs/notify_kqueue.dylib

/usr/lib/samba/vfs/prealloc.dylib

/usr/lib/samba/vfs/readahead.dylib

/usr/lib/samba/vfs/readonly.dylib

/usr/lib/samba/vfs/recycle.dylib

/usr/lib/samba/vfs/shadow_copy.dylib

Apps

/Applications/Dropbox.app

/Applications/Google Drive.app

Global login items

/Applications/CCAAgent.app

Bad plists

/Library/Preferences/DirectoryService/ActiveDirectory.plist

/Library/Preferences/DirectoryService/ActiveDirectoryDomainPolicies.plist

/Library/Preferences/DirectoryService/ActiveDirectoryDynamicData.plist

/Library/Preferences/DirectoryService/ContactsNodeConfig.plist

/Library/Preferences/DirectoryService/ContactsNodeConfigBackup.plist

/Library/Preferences/DirectoryService/DirectoryService.plist

/Library/Preferences/DirectoryService/DirectoryServiceDebug.plist

/Library/Preferences/DirectoryService/DSLDAPv3PlugInConfig.plist

/Library/Preferences/DirectoryService/DSRecordTypeRestrictions.plist

/Library/Preferences/DirectoryService/SearchNodeConfig.plist

/Library/Preferences/DirectoryService/SearchNodeConfigBackup.plist

Proxies

ProxyAutoConfigEnable : 1

ProxyAutoConfigURLString : http://library.stanford.edu/apcproxy/suproxy.pac

DNS: 68.105.28.12 (static)

Listeners

launchd: afpovertcp

launchd: ssh

krb5kdc: kerberos

User login items

/Applications/iTunes.app/Contents/Resources/iTunesHelper.app

/Applications/Syncplicity.app

Dropbox

Google Drive

Spotify

Google Chrome

Hidden apps

.eclipse/com.ibm.spss.statistics.help_19/configuration/nl/en_US/org.eclipse.equ inox.app

Restricted files: 19

Elapsed time (s): 367

Start time: 23:28:50 10/22/14

Model Identifier: MacPro1,1

System Version: Mac OS X 10.7.5 (11G63)

Kernel Version: Darwin 11.4.2

Boot Mode: Normal

64-bit Kernel and Extensions: No

SATA

WDC WD20EFRX-68AX9N0

WDC WD20EFRX-68AX9N0

ST3750640AS

ST31000528AS

FireWire

FW 410 (M-AUDIO)

USB

USB2.0 Hub (Genesys Logic, Inc.)

USB2.0 Hub (Genesys Logic, Inc.)

Drobo (Data Robotics Inc.)

Diagnostic reports

2014-09-24 AppleIDAuthAgent crash

2014-09-24 Safari hang

2014-10-18 AppleIDAuthAgent crash

2014-10-18 AppleIDAuthAgent crash

2014-10-18 AppleIDAuthAgent crash

2014-10-22 AppleIDAuthAgent crash

Log

Oct 18 10:47:04 msdosfs_fat_uninit_vol: error 6 from msdosfs_fat_cache_flush

Oct 22 22:49:39 ALF: ifnet_get_address_list_family error 12

kexts

e.iokit.IOACPIFamily (1.4)

e.iokit.IOPCIFamily (2.7)

e.driver.AppleACPIPlatform (1.5)

e.driver.AppleKeyStore (28.18)

e.iokit.IOStorageFamily (1.7.2)

e.driver.DiskImages (331.7)

e.driver.AppleIntelCPUPowerManagement (195.0.0)

e.security.TMSafetyNet (8)

e.kext.AppleMatch (1.0.0d1)

e.security.sandbox (177.11)

e.security.quarantine (1.4)

e.nke.applicationfirewall (3.2.30)

e.driver.AppleIntelCPUPowerManagementClient (195.0.0)

e.driver.AppleAPIC (1.6)

e.iokit.IOSMBusFamily (1.1)

e.driver.AppleACPIEC (1.5)

e.driver.AppleSMBIOS (1.9)

e.driver.AppleHPET (1.7)

e.driver.AppleRTC (1.5)

e.iokit.IOHIDFamily (1.7.1)

e.driver.AppleACPIButtons (1.5)

e.driver.AppleEFIRuntime (1.6.1)

e.driver.AppleEFINVRAM (1.6.1)

e.iokit.IOUSBFamily (5.1.0)

e.driver.AppleUSBUHCI (5.1.0)

e.driver.AppleUSBEHCI (5.1.0)

e.iokit.IONetworkingFamily (2.1)

e.driver.AppleIntel8254XEthernet (2.1.3b1)

e.iokit.IOUSBUserClient (5.0.0)

e.driver.AppleUSBHub (5.1.0)

e.iokit.IO80211Family (420.3)

e.driver.AirPortBrcm43224 (501.36.15)

e.iokit.IOATAFamily (2.5.1)

e.driver.AppleIntelPIIXATA (2.5.1)

e.iokit.IOAHCIFamily (2.0.8)

e.driver.AppleAHCIPort (2.3.1)

e.iokit.IOFireWireFamily (4.4.8)

e.driver.AppleFWOHCI (4.9.0)

e.driver.AppleUSBOHCI (5.1.0)

e.iokit.IOAHCIBlockStorage (2.1.0)

iokit.PGPwdeDriver (1.2.0d1)

e.BootCache (33)

e.AppleFSCompression.AppleFSCompressionTypeZlib (1.0.0d1)

e.AppleFSCompression.AppleFSCompressionTypeDataless (1.0.0d1)

e.iokit.IOSCSIArchitectureModelFamily (3.2.1)

e.iokit.IOATAPIProtocolTransport (3.0.0)

e.driver.XsanFilter (404)

e.driver.AppleRAID (4.0.6)

e.iokit.SCSITaskUserClient (3.2.1)

e.iokit.IOCDStorageFamily (1.7.1)

e.iokit.IODVDStorageFamily (1.7.1)

e.iokit.IOBDStorageFamily (1.7)

e.iokit.IOSCSIMultimediaCommandsDevice (3.2.1)

e.driver.AppleUSBComposite (5.0.0)

e.driver.AppleUSBMergeNub (5.1.0)

e.iokit.IOUSBMassStorageClass (3.0.3)

e.iokit.IOSCSIBlockCommandsDevice (3.2.1)

tedData.driver.VendorSpecificType00 (1.7.0)

e.iokit.IOUSBHIDDriver (5.0.0)

e.iokit.IOBluetoothFamily (4.0.8f17)

e.driver.AppleUSBBluetoothHCIController (4.0.8f17)

e.driver.CSRUSBBluetoothHCIController (4.0.8f17)

e.kext.OSvKernDSPLib (1.3)

e.iokit.IOAudioFamily (1.8.6fc18)

e.iokit.IOFireWireAVC (4.2.2)

dio.driver.firewire (1.10.2)

e.driver.IOPlatformPluginFamily (5.1.1d6)

e.driver.AppleLPC (1.6.0)

e.driver.IOPlatformPluginLegacy (5.0.0d8)

e.driver.AppleSMC (3.1.3d10)

e.driver.ACPI_SMC_PlatformPlugin (5.0.0d8)

e.iokit.IOGraphicsFamily (2.3.4)

e.iokit.IONDRVSupport (2.3.4)

e.driver.AppleGraphicsControl (3.1.33)

e.driver.ApplePolicyControl (3.1.33)

e.driver.Apple_iSight (4.0.1)

e.iokit.IOHDAFamily (2.2.5a5)

e.driver.AppleHDAController (2.2.5a5)

e.driver.AppleMCEDriver (1.1.9)

e.iokit.IOFireWireIP (2.2.5)

osiaSW.AudioSupport (4.1.2)

tech.driver.ATTOiSCSI (3.4.1b1)

e.driver.AudioIPCDriver (1.2.3)

e.Dont_Steal_Mac_OS_X (7.0.0)

e.iokit.IOSerialFamily (10.0.5)

e.iokit.IOBluetoothSerialManager (4.0.8f17)

e.iokit.IOSurface (80.0.2)

e.iokit.IOUserEthernet (1.0.0d1)

os.nke.swi (9.2.0)

e.driver.AppleUSBOpticalMouse (3.7.5)

e.NVDAResman (7.3.2)

e.nvidia.nv50hal (7.3.2)

e.GeForce (7.3.2)

e.driver.DspFuncLib (2.2.5a5)

e.driver.AppleHDA (2.2.5a5)

e.driver.AudioAUUC (1.59)

e.driver.AppleSMBusController (1.0.10d0)

e.driver.AppleMCCSControl (1.0.33)

e.driver.AppleUpstreamUserClient (3.5.9)

e.kext.triggers (1.0)

e.filesystems.autofs (3.0)

e.driver.AppleHWSensor (1.9.5d0)

os.kext.sav (9.2.0)

Daemons

com.ambrosiasw.registration-helper

com.ambrosiasw.snapz.image-exporter

com.sophos.scan

com.sophos.intercheck

com.sophos.webd

com.sophos.autoupdate

com.sophos.notification

com.sophos.sxld

com.sophos.configuration

com.sophos.common.servicemanager

com.parallels.mobile.kextloader.launchdaemon

com.parallels.mobile.dispatcher.launchdaemon

com.oracle.java.JavaUpdateHelper

com.oracle.java.Helper-Tool

com.microsoft.office.licensing.helper

com.m-audio.firewire.helper

com.google.keystone.daemon

com.datarobotics.ddserviced

com.datarobotics.ddservice64d

com.bombich.ccc.scheduledtask.UUID

com.bombich.ccc

com.attotech.iscsid

com.atomicbird.macaroniTool

com.ambrosiasw.ambrosiaaudiosupporthelper.daemon

com.adobe.versioncueCS3

com.adobe.fpsaud

Agents

com.ambrosiasw.SnapzLoginHelper

com.sophos.uiserver

com.parallels.mobile.prl_deskctl_agent.launchagent

com.oracle.java.Java-Updater

com.netopia.timbuktu.pro.host

com.hp.help.tocgenerator

com.google.keystone.system.agent

com.adobe.CS4ServiceManager

com.parallels.mobile.startgui.launchagent

com.ecamm.printopia

com.bombich.ccc-user-agent

com.adobe.ARM.UUID

com.adobe.ARM.UUID

launchd

/Library/LaunchAgents/com.adobe.CS4ServiceManager.plist

- com.adobe.CS4ServiceManager

/Library/LaunchAgents/com.google.keystone.agent.plist

- com.google.keystone.system.agent

/Library/LaunchAgents/com.hp.help.tocgenerator.plist

- com.hp.help.tocgenerator

/Library/LaunchAgents/com.netopia.timbuktu.pro.host.plist

- com.netopia.timbuktu.pro.host

/Library/LaunchAgents/com.oracle.java.Java-Updater.plist

- com.oracle.java.Java-Updater

/Library/LaunchAgents/com.parallels.mobile.prl_deskctl_agent.launchagent.plist

- com.parallels.mobile.prl_deskctl_agent.launchagent

/Library/LaunchAgents/com.sophos.uiserver.plist

- com.sophos.uiserver

/Library/LaunchDaemons/com.adobe.fpsaud.plist

- com.adobe.fpsaud

/Library/LaunchDaemons/com.adobe.versioncueCS3.plist

- com.adobe.versioncueCS3

/Library/LaunchDaemons/com.ambrosiasw.ambrosiaaudiosupporthelper.daemon.plist

- com.ambrosiasw.ambrosiaaudiosupporthelper.daemon

/Library/LaunchDaemons/com.apple.aelwriter.plist

- com.apple.aelwriter

/Library/LaunchDaemons/com.apple.qmaster.qmasterd.plist

- com.apple.qmaster.qmasterd

/Library/LaunchDaemons/com.atomicbird.macaroni.launchd.plist

- com.atomicbird.macaroniTool

/Library/LaunchDaemons/com.attotech.iscsid.plist

- com.attotech.iscsid

/Library/LaunchDaemons/com.bombich.ccc.plist

- com.bombich.ccc

/Library/LaunchDaemons/com.bombich.ccc.scheduledtask.UUID.plist

- com.bombich.ccc.scheduledtask.UUID

/Library/LaunchDaemons/com.datarobotics.ddservice64d.plist

- com.datarobotics.ddservice64d

/Library/LaunchDaemons/com.datarobotics.ddserviced.plist

- com.datarobotics.ddserviced

/Library/LaunchDaemons/com.google.keystone.daemon.plist

- com.google.keystone.daemon

/Library/LaunchDaemons/com.m-audio.firewire.helper.plist

- com.m-audio.firewire.helper

/Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist

- com.microsoft.office.licensing.helper

/Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist

- com.oracle.java.Helper-Tool

/Library/LaunchDaemons/com.oracle.java.JavaUpdateHelper.plist

- com.oracle.java.JavaUpdateHelper

/Library/LaunchDaemons/com.parallels.mobile.dispatcher.launchdaemon.plist

- com.parallels.mobile.dispatcher.launchdaemon

/Library/LaunchDaemons/com.parallels.mobile.kextloader.launchdaemon.plist

- com.parallels.mobile.kextloader.launchdaemon

/Library/LaunchDaemons/com.pgp.framework.PGPwde.plist

- com.pgp.framework.PGPwde

/Library/LaunchDaemons/com.sophos.common.servicemanager.plist

- com.sophos.common.servicemanager

Library/LaunchAgents/com.adobe.ARM.UUID.plist

- com.adobe.ARM.UUID

Library/LaunchAgents/com.adobe.ARM.UUID.plist

- com.adobe.ARM.UUID

Library/LaunchAgents/com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.UUID. plist

- com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.UUID

Library/LaunchAgents/com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.UUID. plist

- com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.UUID

Library/LaunchAgents/com.apple.SafariBookmarksSyncer.plist

- com.apple.Safari

Library/LaunchAgents/com.bombich.ccc-user-agent.plist

- com.bombich.ccc-user-agent

Library/LaunchAgents/com.ecamm.printopia.plist

- com.ecamm.printopia

Library/LaunchAgents/com.parallels.mobile.startgui.launchagent.plist

- com.parallels.mobile.startgui.launchagent

Library/LaunchAgents/com.smithmicro.springcleaning.mikeoscar.0.plist

- com.smithmicro.springcleaning.mikeoscar.0

Startup items

/Library/StartupItems/M-Audio FireWire Audio Helper/FirmwareStatusWindow.app/Contents/Info.plist

/Library/StartupItems/M-Audio FireWire Audio Helper/FirmwareStatusWindow.app/Contents/MacOS/FirmwareStatusWindow

/Library/StartupItems/M-Audio FireWire Audio Helper/FirmwareStatusWindow.app/Contents/Resources/version.plist

/Library/StartupItems/M-Audio FireWire Audio Helper/M-Audio FireWire Audio Helper

/Library/StartupItems/M-Audio FireWire Audio Helper/M-Audio FireWire Device Helper

/Library/StartupItems/M-Audio FireWire Audio Helper/StartupParameters.plist

Bundles

/System/Library/Extensions/AmbrosiaAudioSupport.kext

- com.AmbrosiaSW.AudioSupport

/System/Library/Extensions/ATTOiSCSI.kext

- com.attotech.driver.ATTOiSCSI

/System/Library/Extensions/DroboTBT.kext

- com.drobo.SCSI.ThunderBolt

/System/Library/Extensions/EyeTVAfaTechHidBlock.kext

- com.elgato.driver.DontMatchAfaTech

/System/Library/Extensions/EyeTVCinergy450AudioBlock.kext

- com.elgato.driver.DontMatchCinergy450

/System/Library/Extensions/EyeTVCinergyXSAudioBlock.kext

- com.elgato.driver.DontMatchCinergyXS

/System/Library/Extensions/EyeTVEmpiaAudioBlock.kext

- com.elgato.driver.DontMatchEmpia

/System/Library/Extensions/EyeTVVoyagerAudioBlock.kext

- com.elgato.driver.DontMatchVoyager

/System/Library/Extensions/M-AudioFireWireBeBoB.kext

- com.m-audio.driver.firewire

/System/Library/Extensions/PGPwde.kext

- com.pgp.iokit.PGPwdeDriver

/System/Library/Extensions/SLAB_USBtoUART.kext

- com.MCCI.SLAB_USBtoUART

/System/Library/Extensions/SophosNetworkInterceptor.kext

- com.sophos.nke.swi

/System/Library/Extensions/SophosOnAccessInterceptor.kext

- com.sophos.kext.sav

/System/Library/Extensions/TrustedDataSCSIDriver.kext

- com.TrustedData.driver.VendorSpecificType00

/Library/Address Book Plug-Ins/SkypeABSMS.bundle

- com.skype.skypeabsms

/Library/Address Book Plug-Ins/SMS Mac.bundle

- com.smsmac.abplugin

/Library/Address Book Plug-Ins/SMS Mac.bundle/Contents/Resources

- com.smsmac.abplugin

/Library/Audio/MIDI Drivers/MAudioFireWireMIDI.plugin

- com.m-audio.midiplug.fw410

/Library/Audio/Plug-Ins/Components/AUWireTapAnywhere.component

- com.ambrosiasw.audiounit.AUWireTapAnywhere

/Library/Audio/Plug-Ins/Components/BIAS SoundSoap.component

- com.bias-inc.soundsoap-au

/Library/Audio/Plug-Ins/Components/CamelCrusher.component

- com.camelaudio.CamelCrusher

/Library/Audio/Plug-Ins/Components/CamelPhat.component

- com.camelaudio.CamelPhat

/Library/Audio/Plug-Ins/Components/CamelSpace.component

- com.camelaudio.CamelSpace

/Library/Audio/Plug-Ins/Components/Flip4Mac WMA Import.component

- net.telestream.wmv.import

/Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin

- com.apple.DVCPROHDAudio

/Library/Audio/Plug-Ins/HAL/WireTapAnywhere.plugin

- com.ambrosiasw.audio.wiretapanywhere.halplugin

/Library/Audio/Plug-Ins/VST/BIAS SoundSoap.vst

- com.bias-inc.soundsoap-vst

/Library/Audio/Plug-Ins/VST/CamelCrusher.vst

- com.camelaudio.CamelCrusher

/Library/Audio/Plug-Ins/VST/CamelPhat.vst

- com.camelaudio.CamelPhat

/Library/Audio/Plug-Ins/VST/CamelSpace.vst

- com.camelaudio.CamelSpace

/Library/Extensions/PGPdiskDriver.kext

- com.pgp.iokit.PGPdiskDriver

/Library/Extensions/PGPnke.kext

- com.pgp.kext.PGPnke

/Library/Extensions/SophosNetworkInterceptor.kext

- com.sophos.nke.swi

/Library/Extensions/SophosOnAccessInterceptor.kext

- com.sophos.kext.sav

/Library/Input Methods/ParallelsIM.app

- com.parallels.inputmethod.ParallelsIM

/Library/Internet Plug-Ins/AdobePDFViewer.plugin

- com.adobe.acrobat.pdfviewer

/Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin

- com.adobe.acrobat.pdfviewerNPAPI

/Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin

- net.telestream.wmv.plugin

/Library/Internet Plug-Ins/Google Earth Web Plug-in.plugin

- com.Google.GoogleEarthPlugin.plugin

/Library/Internet Plug-Ins/iPhotoPhotocast.plugin

- com.apple.plugin.iPhotoPhotocast

/Library/Internet Plug-Ins/JavaAppletPlugin.plugin

- com.oracle.java.JavaAppletPlugin

/Library/Internet Plug-Ins/RealPlayer Plugin.plugin

- com.RealNetworks.RealPlayerPlugin

/Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin

- com.microsoft.sharepoint.browserplugin

/Library/Internet Plug-Ins/SharePointWebKitPlugin.webplugin

- com.microsoft.sharepoint.webkitplugin

/Library/Internet Plug-Ins/Silverlight.plugin

- com.microsoft.SilverlightPlugin

/Library/Internet Plug-Ins/SkyCaddiePlugIn.plugin

- com.skyhawke.skycaddieplugin

/Library/PreferencePanes/Flash Player.prefPane

- com.adobe.flashplayerpreferences

/Library/PreferencePanes/Flip4Mac WMV.prefPane

- net.telestream.wmv.prefpane

/Library/PreferencePanes/JavaControlPanel.prefPane

- com.oracle.java.JavaControlPanel

/Library/PreferencePanes/M-Audio FWPanel.prefPane

- com.m-audio.prefspanes.FireWirePanelTrampoline

/Library/PreferencePanes/Macaroni.prefPane

- com.atomicbird.macaroni

/Library/PreferencePanes/MacFUSE.prefPane

- com.google.MacFUSE

/Library/PreferencePanes/VersionCueCS3.prefPane

- com.adobe.versioncueCS3.VCPrefPane

/Library/QuickTime/DesktopVideoOut.component

- com.apple.DesktopVideoOut

/Library/QuickTime/DVCPROHDMuxer.component

- com.apple.DVCPROHDMuxer

/Library/QuickTime/DVCPROHDVideoDigitizer.component

- com.apple.DVCPROHDVideoDigitizer

/Library/QuickTime/DVCPROHDVideoOutput.component

- com.apple.DVCPROHDVideoOutput

/Library/QuickTime/DVCPROHDVideoOutputClock.component

- com.apple.DVCPROHDVideoOutputClock

/Library/QuickTime/DVCPROHDVideoOutputCodec.component

- com.apple.DVCPROHDVideoOutputCodec

/Library/QuickTime/EyeTV MPEG Support.component

- com.elgato.mpegsupport

/Library/QuickTime/Flip4Mac WMV Advanced.component

- net.telestream.wmv.advanced

/Library/QuickTime/Flip4Mac WMV Export.component

- net.telestream.wmv.export

/Library/QuickTime/Flip4Mac WMV Import.component

- net.telestream.wmv.import

/Library/QuickTime/FLV.component

- com.macromedia.FLVExporter

/Library/QuickTime/FLV.component/Contents/Resources

- com.macromedia.FLVExporter

/Library/QuickTime/iChatTheaterPreview.component

- com.apple.FinalCutPro.iChatTheaterPreview

/Library/QuickTime/LiveType.component

- com.apple.LiveType.component

/Library/QuickTime/Motion.component

- com.apple.motion.component

/Library/QuickTime/XviD_Codec 1.0 alpha.component

- com.yourcompany.XviD_Codec

/Library/ScriptingAdditions/Adobe Unit Types.osax

- N/A

/Library/Spotlight/Microsoft Entourage.mdimporter

- com.microsoft.entourageMDImporter

Library/Address Book Plug-Ins/SkypeABDialer.bundle

- com.skype.skypeabdialer

Library/Address Book Plug-Ins/SkypeABSMS.bundle

- com.skype.skypeabsms

Library/Caches/com.apple.Safari/Extensions/Add To Amazon Wish List.safariextension

- com.amazon.safari.wishlist

Library/Caches/com.apple.Safari/Extensions/Dictionary.safariextension

- com.slicefactory.googledictionary

Library/Caches/com.apple.Safari/Extensions/OpenIE.safariextension

- com.parallels.openinie

Library/Caches/com.apple.Safari/Extensions/Turn Off the Lights.safariextension

- com.stefanvd.turnoffthelights

Library/Caches/com.apple.Safari/Extensions/Ultimate Status Bar-2.safariextension

- com.interclue.ultimatestatusbar

Library/iTunes/iTunes Plug-ins/iTonerSupport.bundle

- com.AmbrosiaSW.iTonerSupport

Library/iTunes/Mobile Backups/879278MV3NP/Structured

- N/A

Library/PreferencePanes/Printopia.prefPane

- com.ecamm.printopia

Library/Services/ToastIt.service

- com.roxio.ToastItService

Library/Widgets/Accordance.wdgt

- com.oaktree.widget.Accordance

Library/Widgets/AccUpdater.wdgt

- com.oaktree.widget.AccUpdater

Library/Widgets/Airport Codes.wdgt

- com.zwerdog.widget.AirportCodes

Library/Widgets/App Update.wdgt

- com.gck.app_update_widget

Library/Widgets/BMIcalc.wdgt

- com.koki.widget.bmicalc

Library/Widgets/HP Ink Widget.wdgt

- com.hp.widget.inkwidget

Library/Widgets/iSeek.wdgt

- com.ambrosiasw.widget.iseek

Library/Widgets/iStat Pro.wdgt

- com.iSlayer.iStatpro4.widget

Library/Widgets/JamCams.wdgt

- com.colorworksltd.JamCam

Library/Widgets/Local Info.wdgt

- N/A

Library/Widgets/Send SMS.wdgt

- com.smsmac.widget

Library/Widgets/Time Machine Buddy.wdgt

- com.bluedog.tmwidget.TimeMachine

Library/Widgets/Translator.wdgt

- com.pietjonas.hector.Translator

Library/Widgets/UK Motorway News.wdgt

- com.widget-foundry.widget.uk-motorway-news

Library/Widgets/UKTravelNews.wdgt

- com.apple.widget.uktravelnews

Library/Widgets/Wikipedia.wdgt

- com.whatsinthehouse.widget.wikipedia

Library/Widgets/youpi.wdgt

- ch.zzz.widget.youpi

Library/Widgets/ZenUsage.wdgt

- uk.co.tomlea.zen.usage

dylibs

/usr/lib/libdvdcss.2.dylib

/usr/lib/libPGPdyndebug.dylib

Apps

/Applications/Dropbox.app

/Volumes/Active OS/Applications/Dropbox.app

Contents of /System/Library/LaunchAgents/com.apple.SafariNotificationAgent.plist (XML document text)

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>Label</key>

<string>com.apple.SafariNotificationAgent</string>

<key>LaunchEvents</key>

<dict>

<key>com.apple.usernotificationcenter.matching</key>

<dict>

<key>com.apple.SafariNotificationAgent</key>

<dict>

<key>events</key>

<array>

<string>didDeliverNotification</string>

<string>didActivateNotification</string>

</array>

<key>webcenter</key>

<true/>

</dict>

</dict>

</dict>

<key>KeepAlive</key>

<false/>

<key>MachServices</key>

...and 8 more line(s)

Contents of /System/Library/LaunchAgents/com.apple.iCalPush.plist (XML document text)

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>Label</key>

<string>com.apple.iCalPush</string>

<key>LimitLoadToSessionType</key>

<array>

<string>LoginWindow</string>

<string>Aqua</string>

</array>

<key>MachServices</key>

<dict>

<key>com.apple.iCalPush</key>

<true/>

</dict>

<key>ProgramArguments</key>

<array>

<string>/Applications/iCal.app/Contents/Resources/iCalPush</string>

</array>

</dict>

</plist>

Contents of /System/Library/LaunchAgents/org.x.startx.plist (XML document text)

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>Label</key>

<string>org.x.startx</string>

<key>ProgramArguments</key>

<array>

<string>/usr/X11/bin/startx</string>

</array>

<key>Sockets</key>

<dict>

<key>org.x:0</key>

<dict>

<key>SecureSocketWithKey</key>

<string>DISPLAY</string>

</dict>

</dict>

<key>ServiceIPC</key>

<true/>

<key>EnableTransactions</key>

<true/>

</dict>

</plist>

Contents of /System/Library/LaunchDaemons/com.apple.usbmuxd.plist (XML document text)

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>KeepAlive</key>

<true/>

<key>RunAtLoad</key>

<true/>

<key>Label</key>

<string>com.apple.usbmuxd</string>

<key>ProgramArguments</key>

<array>

<string>/System/Library/PrivateFrameworks/MobileDevice.framework/Versions/A/Res ources/usbmuxd</string>

<string>-launchd</string>

</array>

<key>UserName</key>

<string>_usbmuxd</string>

<key>GroupName</key>

<string>_usbmuxd</string>

<key>Sockets</key>

<dict>

<key>Listeners</key>

<dict>

<key>SockFamily</key>

<string>Unix</string>

...and 12 more line(s)

Contents of /System/Library/LaunchDaemons/com.apple.xprotectupdater.plist (XML document text)

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>Label</key>

<string>com.apple.xprotectupdater</string>

<key>ProgramArguments</key>

<array>

<string>/usr/libexec/XProtectUpdater</string>

</array>

<key>RunAtLoad</key>

<true/>

<key>StartCalendarInterval</key>

<dict>

<key>Hour</key>

<integer>23</integer>

<key>Minute</key>

<integer>27</integer>

</dict>

</dict>

</plist>

Font issues: 83

Bad plists

Library/Preferences/com.solidstatenetworks.awkhost.plist

Library/Preferences/com.solidstatenetworks.host.plist

DNS: 208.67.222.220 (static)

Listeners

launchd: afpovertcp

cupsd: ipp

kdc: kerberos

Restricted files: 518

Safari extensions

Add To Amazon Wish List

Dictionary

Open in Internet Explorer

Turn Off the Lights

Ultimate Status Bar

Widgets

AccUpdater

iStat Pro

HP Ink Widget

Time Machine Buddy

Accordance

High file counts

Desktop: 82

Elapsed time (s): 353

Start time: 10:26:07 10/30/14

Model Identifier: iMac9,1

System Version: OS X 10.10 (14A389)

Kernel Version: Darwin 14.0.0

Boot Mode: Normal

Time since boot: 4 days 15:16

SATA

WDC WD6400AAKS-40H2B0

USB

My Book (Western Digital Technologies, Inc.)

Diagnostic reports

2014-10-10 PluginProcess crash

2014-10-11 Installer crash

2014-10-19 Installer crash

2014-10-26 Canon IJ Network Scan Utility crash

2014-10-26 Canon IJ Network Scan Utility crash

2014-10-29 Installer crash

2014-10-30 Installer crash

Log

Oct 30 10:07:01 BUG in process suhelperd[241]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)

Oct 30 10:07:01 BUG in process suhelperd[241]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)

Oct 30 10:07:01 BUG in process suhelperd[241]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)

Oct 30 10:07:01 BUG in process suhelperd[241]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)

Oct 30 10:07:01 BUG in process suhelperd[241]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)

Oct 30 10:07:01 BUG in process suhelperd[241]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)

Oct 30 10:07:01 BUG in process suhelperd[241]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)

Oct 30 10:07:01 BUG in process suhelperd[241]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)

Oct 30 10:07:01 BUG in process suhelperd[241]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)

Oct 30 10:07:01 BUG in process suhelperd[241]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)

Oct 30 10:07:01 BUG in process suhelperd[241]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)

Oct 30 10:07:01 BUG in process suhelperd[241]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)

Oct 30 10:07:01 BUG in process suhelperd[241]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)

Oct 30 10:07:01 BUG in process suhelperd[241]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)

Oct 30 10:07:01 BUG in process suhelperd[241]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)

Oct 30 10:07:01 BUG in process suhelperd[241]: over-released legacy external boost assertions (2 total, 1 external, 0 legacy-external)

Oct 30 10:07:01 BUG in process suhelperd[241]: over-released legacy external boost assertions (2 total, 1 external, 0 legacy-external)

Oct 30 10:07:01 BUG in process suhelperd[241]: over-released legacy external boost assertions (2 total, 1 external, 0 legacy-external)

Oct 30 10:07:01 BUG in process suhelperd[241]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)

Oct 30 10:07:02 BUG in process suhelperd[241]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)

Oct 30 10:07:02 BUG in process suhelperd[241]: over-released legacy external boost assertions (2 total, 1 external, 0 legacy-external)

Oct 30 10:07:02 BUG in process suhelperd[241]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)

Oct 30 10:09:31 ALF: ifnet_get_address_list_family error 12

Oct 30 10:10:58 ALF: ifnet_get_address_list_family error 12

Oct 30 10:16:12 ALF: ifnet_get_address_list_family error 12

Activity

CPU: user 51%, system 7%

Net: 1137 in, 33 out (KiB/s)

CPU per process: SophosAVAgent (UID 0) is using 93.2 %

kexts

com.sophos.nke.swi (9.2.50)

com.sophos.kext.sav (9.2.50)

Daemons

com.sophos.webd

com.sophos.scan

com.sophos.intercheck

com.zeobit.MacKeeper.AntiVirus

com.adobe.versioncueCS4

com.sophos.common.servicemanager

com.microsoft.office.licensing.helper

com.sophos.autoupdate

com.sophos.sxld

com.sophos.notification

com.adobe.SwitchBoard

com.adobe.fpsaud

com.sophos.configuration

com.macpaw.CleanMyMac2.Agent

Agents

com.adobe.CS4ServiceManager

com.genieo.completer.ltvbit

com.macpaw.CleanMyMac2Helper.diskSpaceWatcher

com.adobe.ARM.UUID

com.sophos.uiserver

com.genieo.completer.download

com.genieo.completer.update

com.macpaw.CleanMyMac2Helper.trashWatcher

com.adobe.CS5ServiceManager

com.support.com.Nexussrvd

com.macpaw.CleanMyMac2Helper.scheduledScan

com.google.keystone.user.agent

launchd

/System/Library/LaunchDaemons/com.apple.installer.osmessagetracing.plist

- com.apple.installer.osmessagetracing

/Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist

- com.adobe.AAM.Startup-1.0

/Library/LaunchAgents/com.adobe.CS4ServiceManager.plist

- com.adobe.CS4ServiceManager

/Library/LaunchAgents/com.adobe.CS5ServiceManager.plist

- com.adobe.CS5ServiceManager

/Library/LaunchAgents/com.cooliris.SetLaunchArch.plist

- com.cooliris.SetLaunchArch

/Library/LaunchAgents/com.sophos.uiserver.plist

- com.sophos.uiserver

/Library/LaunchAgents/com.support.com.peruser.Nexusd.plist

- com.support.com.Nexusd

/Library/LaunchAgents/com.support.com.peruser.Nexussrvd.plist

- com.support.com.Nexussrvd

/Library/LaunchDaemons/com.adobe.fpsaud.plist

- com.adobe.fpsaud

/Library/LaunchDaemons/com.adobe.SwitchBoard.plist

- com.adobe.SwitchBoard

/Library/LaunchDaemons/com.adobe.versioncueCS4.plist

- com.adobe.versioncueCS4

/Library/LaunchDaemons/com.macpaw.CleanMyMac2.Agent.plist

- com.macpaw.CleanMyMac2.Agent

/Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist

- com.microsoft.office.licensing.helper

/Library/LaunchDaemons/com.sophos.common.servicemanager.plist

- com.sophos.common.servicemanager

/Library/LaunchDaemons/com.zeobit.MacKeeper.AntiVirus.plist

- com.zeobit.MacKeeper.AntiVirus

Library/LaunchAgents/com.adobe.ARM.UUID.plist

- com.adobe.ARM.UUID

Library/LaunchAgents/com.apple.MobileMeSyncClientAgent.plist

- com.apple.MobileMeSyncClientAgent

Library/LaunchAgents/com.apple.SafariBookmarksSyncer.plist

- com.apple.Safari

Library/LaunchAgents/com.genieo.completer.download.plist

- com.genieo.completer.download

Library/LaunchAgents/com.genieo.completer.ltvbit.plist

- com.genieo.completer.ltvbit

Library/LaunchAgents/com.genieo.completer.update.plist

- com.genieo.completer.update

Library/LaunchAgents/com.google.keystone.agent.plist

- com.google.keystone.user.agent

Library/LaunchAgents/com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist

- com.macpaw.CleanMyMac2Helper.diskSpaceWatcher

Library/LaunchAgents/com.macpaw.CleanMyMac2Helper.scheduledScan.plist

- com.macpaw.CleanMyMac2Helper.scheduledScan

Library/LaunchAgents/com.macpaw.CleanMyMac2Helper.trashWatcher.plist

- com.macpaw.CleanMyMac2Helper.trashWatcher

Bundles

/System/Library/Extensions/BJUSBMP.kext

- jp.co.canon.bj.kext.BJUSBMP

/System/Library/Extensions/JMicronATA.kext

- com.jmicron.JMicronATA

/Library/Extensions/SophosNetworkInterceptor.kext

- com.sophos.nke.swi

/Library/Extensions/SophosOnAccessInterceptor.kext

- com.sophos.kext.sav

/Library/InputManagers/Cooliris/Cooliris.bundle

- com.cooliris.safariplugin

/Library/Internet Plug-Ins/CoolirisWebKitPlugin.plugin

- com.cooliris.webkitplugin

/Library/Internet Plug-Ins/DirectorShockwave.plugin

- com.adobe.shockwave.pluginshim

/Library/Internet Plug-Ins/Flash Player.plugin

- N/A

/Library/Internet Plug-Ins/Google Earth Web Plug-in.plugin

- com.Google.GoogleEarthPlugin.plugin

/Library/Internet Plug-Ins/googletalkbrowserplugin.plugin

- com.google.googletalkbrowserplugin

/Library/Internet Plug-Ins/JavaAppletPlugin.plugin

- com.oracle.java.JavaAppletPlugin

/Library/Internet Plug-Ins/MeetingJoinPlugin.plugin

- com.microsoft.communicator.meetingjoinplugin

/Library/Internet Plug-Ins/npContributeMac.bundle

- com.adobe.npContributeMacBundle

/Library/Internet Plug-Ins/npgtpo3dautoplugin.plugin

- com.google.o3d

/Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin

- com.microsoft.sharepoint.browserplugin

/Library/Internet Plug-Ins/SharePointWebKitPlugin.webplugin

- com.microsoft.sharepoint.webkitplugin

/Library/Internet Plug-Ins/Silverlight.plugin

- com.microsoft.SilverlightPlugin

/Library/PreferencePanes/BTTPrefs.prefPane

- com.hegenberg.bttprefs

/Library/PreferencePanes/Flash Player.prefPane

- com.adobe.flashplayerpreferences

/Library/PreferencePanes/Growl.prefPane

- com.growl.prefpanel

/Library/PreferencePanes/JavaControlPanel.prefpane

- com.oracle.java.JavaControlPanel

/Library/PreferencePanes/VersionCueCS4.prefPane

- com.adobe.versioncueCS4.VCPrefPane

/Library/QuickTime/Google Camera Adapter 0.component

- com.google.talk.camera

/Library/QuickTime/Google Camera Adapter 1.component

- com.google.talk.camera

/Library/QuickTime/SoundboothScoreCodec.component

- com.adobe.SoundboothScoreAudioCodec

/Library/ScriptingAdditions/Adobe Unit Types.osax

- N/A

/Library/Widgets/CI Filter Browser.wdgt

- com.apple.CIFilterBrowser

Library/Address Book Plug-Ins/SkypeABDialer.bundle

- com.skype.skypeabdialer

Library/Address Book Plug-Ins/SkypeABSMS.bundle

- com.skype.skypeabsms

Apps

/Applications/Dropbox.app

Contents of /etc/hosts

127.0.0.1 localhost

255.255.255.255 broadcasthost

::1 localhost

fe80::1%lo0 localhost

127.0.0.1 activate.adobe.com

127.0.0.1 practivate.adobe.com

127.0.0.1 ereg.adobe.com

127.0.0.1 activate.wip3.adobe.com

127.0.0.1 wip3.adobe.com

127.0.0.1 3dns-3.adobe.com

127.0.0.1 3dns-2.adobe.com

127.0.0.1 adobe-dns.adobe.com

127.0.0.1 adobe-dns-2.adobe.com

127.0.0.1 adobe-dns-3.adobe.com

127.0.0.1 ereg.wip3.adobe.com

127.0.0.1 activate-sea.adobe.com

127.0.0.1 wwis-dubc1-vip60.adobe.com

127.0.0.1 activate-sjc0.adobe.com

127.0.0.1 hl2rcv.adobe.com

Contents of /System/Library/LaunchDaemons/com.apple.installer.osmessagetracing.plist (XML document text)

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>Label</key>

<string>com.apple.installer.osmessagetracing</string>

<key>LaunchOnlyOnce</key>

<true/>

<key>ProgramArguments</key>

<array>

<string>/System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMes sageTracer</string>

</array>

<key>UserName</key>

<string>root</string>

<key>GroupName</key>

<string>wheel</string>

<key>WatchPaths</key>

<array>

<string>/var/db/.AppleDiagnosticsSetupDone</string>

</array>

</dict>

</plist>

Bad plists

Library/Preferences/com.apple.iphotomosaic.plist

Listeners

launchd: afpovertcp

launchd: afpovertcp

launchd: printer

launchd: printer

kdc: kerberos

Restricted files: 56

Elapsed time (s): 1418