High kernel usage, MBP slow. EtreCheck:Problem System Launch Daemons

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Level 1

0 points

High kernel usage, MBP slow. EtreCheck:Problem System Launch Daemons

For a month or two the kernel usage became high (above 500%) and it causes that my MBP (late 2011) runs slow. I did a SMC reset and checked the harddisk and repaired the disk permissions. The problem returned many times. I now found out that with EtreCheck there are some missing plists. I copied the result in this post. Perhaps there is a connection between both? If you can be of help that would be great!

EtreCheck version: 1.9.12 (48)

Report generated 9 juli 2014 20:36:44 CEST

Hardware Information:

MacBook Pro (15-inch, Late 2011) (Verified)

MacBook Pro - model: MacBookPro8,2

1 2.2 GHz Intel Core i7 CPU: 4 cores

8 GB RAM

Video Information:

Intel HD Graphics 3000 - VRAM: 512 MB

AMD Radeon HD 6750M - VRAM: 512 MB

Color LCD 1440 x 900

System Software:

OS X 10.9.4 (13E28) - Uptime: 0 days 6:12:46

Disk Information:

Hitachi HTS547550A9E384 disk1 : (500,11 GB)

EFI (disk1s1) <not mounted>: 209,7 MB

disk1s2 (disk1s2) <not mounted>: 499,25 GB

Boot OS X (disk1s3) <not mounted>: 650 MB

Samsung SSD 840 PRO Series disk0 : (256,06 GB)

EFI (disk0s1) <not mounted>: 209,7 MB

disk0s2 (disk0s2) <not mounted>: 255,72 GB

Boot OS X (disk0s3) <not mounted>: 134,2 MB

USB Information:

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Computer, Inc. IR Receiver

Thunderbolt Information:

Apple Inc. thunderbolt_bus

Gatekeeper:

Mac App Store and identified developers

Kernel Extensions:

[not loaded] arcana.PRAM (6.1) Support

[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) Support

[loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.9) Support

[loaded] com.avast.PacketForwarder (1.4 - SDK 10.9) Support

[loaded] com.avatron.AVExFramebuffer (1.7 - SDK 10.8) Support

[loaded] com.avatron.AVExVideo (1.7 - SDK 10.8) Support

[loaded] com.bresink.driver.BRESINKx86Monitoring (9.0) Support

[loaded] com.squirrels.airparrot.framebuffer (3 - SDK 10.7) Support

[loaded] org.virtualbox.kext.VBoxDrv (4.2.16) Support

[not loaded] org.virtualbox.kext.VBoxNetAdp (4.2.16) Support

[not loaded] org.virtualbox.kext.VBoxNetFlt (4.2.16) Support

[loaded] org.virtualbox.kext.VBoxUSB (4.2.16) Support

Startup Items:

ArcanaStartupSound: Path: /Library/StartupItems/ArcanaStartupSound

ProTec6b: Path: /Library/StartupItems/ProTec6b

VirtualBox: Path: /Library/StartupItems/VirtualBox

Problem System Launch Daemons:

[failed] com.apple.AOSNotificationOSX.plist

[failed] com.apple.wdhelper.plist

Launch Daemons:

[loaded] com.adobe.fpsaud.plist Support

[loaded] com.adobe.SwitchBoard.plist Support

[loaded] com.avast.init.plist Support

[loaded] com.avast.uninstall.plist Support

[loaded] com.avast.update.plist Support

[loaded] com.google.keystone.daemon.plist Support

[loaded] com.klieme.TimeMachineScheduler.plist Support

[loaded] com.microsoft.office.licensing.helper.plist Support

[loaded] com.oracle.java.Helper-Tool.plist Support

[loaded] com.oracle.java.JavaUpdateHelper.plist Support

[loaded] org.cindori.AuthHelper.plist Support

Launch Agents:

[not loaded] com.adobe.AAM.Updater-1.0.plist Support

[loaded] com.adobe.AdobeCreativeCloud.plist Support

[loaded] com.avast.userinit.plist Support

[running] com.delicioussafari.DeliciousSafariAgent.plist Support

[loaded] com.epson.esua.launcher.plist Support

[loaded] com.epson.ews.launcher.plist Support

[loaded] com.google.keystone.agent.plist Support

[loaded] com.oracle.java.Java-Updater.plist Support

User Launch Agents:

[loaded] com.adobe.AAM.Updater-1.0.plist Support

[loaded] com.adobe.ARM.[...].plist Support

[loaded] com.avast.home.userinit.plist Support

[loaded] com.divx.agent.postinstall.plist Support

[running] com.google.Chrome.framework.plist Support

[failed] com.rim.bbdmmediaserver.plist Support

[loaded] com.splashtop.streamer-for-user.plist Support

[not loaded] com.spotify.webhelper.plist Support

[loaded] com.synology.CloudStation.plist Support

[not loaded] org.virtualbox.vboxwebsrv.plist Support

User Login Items:

iTunesHelper

Macs Fan Control

Dropbox

Google Drive

Internet Plug-ins:

AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 Support

FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support

Default Browser: Version: 537 - SDK 10.9

AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 Support

AdobePDFViewer: Version: 11.0.07 - SDK 10.6 Support

Flash Player: Version: 14.0.0.145 - SDK 10.6 Support

QuickTime Plugin: Version: 7.7.3

SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 Support

Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support

DirectorShockwave: Version: 12.0.2r122 - SDK 10.6 Support

JavaAppletPlugin: Version: Java 7 Update 60 Check version

Safari Extensions:

avast! Online Security: Version: 9.0.2021.112

Add to Wunderlist: Version: 1.2.3

myPlex Queue: Version: 1.0.5

Twitter for Safari: Version: 1.02

Awesome Screenshot: Version: 1.3.4

Evernote Web Clipper: Version: 6.1.3

Audio Plug-ins:

BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

AirPlay: Version: 2.0 - SDK 10.9

AppleAVBAudio: Version: 203.2 - SDK 10.9

iSightAudio: Version: 7.7.3 - SDK 10.9

iTunes Plug-ins:

Quartz Composer Visualizer: Version: 1.4 - SDK 10.9

User Internet Plug-ins:

CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support

Picasa: Version: 1.0 - SDK 10.4 Support

WebEx64: Version: 1.0 - SDK 10.6 Support

3rd Party Preference Panes:

Flash Player Support

Growl Support

Java Support

Perian Support

TimeMachineScheduler Support

Time Machine:

Skip System Files: NO

Mobile backups: ON

Auto backup: YES

Volumes being backed up:

Destinations:

Timemachine [Network] (Last used)

Total size: 5

Total number of backups: 48

Oldest backup: 2014-04-07 13:38:21 +0000

Last backup: 2014-07-09 18:17:17 +0000

Size of backup disk: Excellent

Backup size 5 > (Disk size 0 B X 3)

Time Machine details may not be accurate.

All volumes being backed up may not be listed.

Top Processes by CPU:

22% CalendarAgent

19% com.avast.daemon

19% firefox

15% Adobe Photoshop CC 2014

13% Dropbox

Top Processes by Memory:

844 MB firefox

238 MB Finder

221 MB mds_stores

180 MB com.apple.IconServicesAgent

164 MB Airmail

Virtual Memory Information:

1.34 GB Free RAM

2.95 GB Active RAM

1.12 GB Inactive RAM

1.62 GB Wired RAM

4.00 GB Page-ins

47 MB Page-outs

Posted on Jul 9, 2014 12:00 PM

Reply

Answer 1

Jul 9, 2014 1:45 PM in response to gerardpruim

Remove Avast using uninstaller.

Startup Items:

ArcanaStartupSound: Path: /Library/StartupItems/ArcanaStartupSound

ProTec6b: Path: /Library/StartupItems/ProTec6b

VirtualBox: Path: /Library/StartupItems/VirtualBox

Startup Items are responsible for making changes at a system level. I suspect these are old and you are no longer using. I would also uninstall these apps.

Google drive must be fully updated. It's known not to play nice with Mavericks. I would disable or remove.

After you remove the unnecessary files you have installed, boot into the Recovery Drive by holding down Command R when restarting.

Run Repair Drive and Repair Permissions using Disk Utility in Recovery.

Reinstall OS X. This process should not damage your data but it's always advised that you backup first.

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Answer 2

gerardpruim Author

Level 1

0 points

Jul 9, 2014 3:02 PM in response to dianeoforegon

Ok, thank you. I will try it out and let you know.

Reply

Answer 3

gerardpruim Author

Level 1

0 points

Jul 9, 2014 3:28 PM in response to dianeoforegon

Hello,

Uninstalled and did Recovery Drive. It looks ok to me. I put the latest EtreCheck in this post. I cannot find this: [failed] com.rim.bbdmmediaserver.plist. It is an old Blackberry piece I think. Is it harmful?

EtreCheck version: 1.9.12 (48)

Report generated 10 juli 2014 00:22:56 CEST

Hardware Information:

MacBook Pro (15-inch, Late 2011) (Verified)

MacBook Pro - model: MacBookPro8,2

1 2.2 GHz Intel Core i7 CPU: 4 cores

8 GB RAM

Video Information:

Intel HD Graphics 3000 - VRAM: 512 MB

Color LCD 1440 x 900

AMD Radeon HD 6750M - VRAM: 512 MB

System Software:

OS X 10.9.4 (13E28) - Uptime: 0 days 0:0:55

Disk Information:

Hitachi HTS547550A9E384 disk1 : (500,11 GB)

EFI (disk1s1) <not mounted>: 209,7 MB

disk1s2 (disk1s2) <not mounted>: 499,25 GB

Boot OS X (disk1s3) <not mounted>: 650 MB

Samsung SSD 840 PRO Series disk0 : (256,06 GB)

EFI (disk0s1) <not mounted>: 209,7 MB

disk0s2 (disk0s2) <not mounted>: 255,72 GB

Boot OS X (disk0s3) <not mounted>: 134,2 MB

USB Information:

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. FaceTime HD Camera (Built-in)

Apple Computer, Inc. IR Receiver

Thunderbolt Information:

Apple Inc. thunderbolt_bus

Gatekeeper:

Mac App Store and identified developers

Kernel Extensions:

[not loaded] arcana.PRAM (6.1) Support

[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) Support

[loaded] com.avatron.AVExFramebuffer (1.7 - SDK 10.8) Support

[loaded] com.avatron.AVExVideo (1.7 - SDK 10.8) Support

[loaded] com.bresink.driver.BRESINKx86Monitoring (9.0) Support

[loaded] com.squirrels.airparrot.framebuffer (3 - SDK 10.7) Support

[loaded] org.virtualbox.kext.VBoxDrv (4.2.16) Support

[not loaded] org.virtualbox.kext.VBoxNetAdp (4.2.16) Support

[not loaded] org.virtualbox.kext.VBoxNetFlt (4.2.16) Support

[loaded] org.virtualbox.kext.VBoxUSB (4.2.16) Support

Startup Items:

ArcanaStartupSound: Path: /Library/StartupItems/ArcanaStartupSound

ProTec6b: Path: /Library/StartupItems/ProTec6b

VirtualBox: Path: /Library/StartupItems/VirtualBox

Launch Daemons:

[loaded] com.adobe.fpsaud.plist Support

[loaded] com.adobe.SwitchBoard.plist Support

[loaded] com.google.keystone.daemon.plist Support

[loaded] com.klieme.TimeMachineScheduler.plist Support

[loaded] com.microsoft.office.licensing.helper.plist Support

[loaded] com.oracle.java.Helper-Tool.plist Support

[loaded] com.oracle.java.JavaUpdateHelper.plist Support

[loaded] org.cindori.AuthHelper.plist Support

Launch Agents:

[not loaded] com.adobe.AAM.Updater-1.0.plist Support

[loaded] com.adobe.AdobeCreativeCloud.plist Support

[running] com.delicioussafari.DeliciousSafariAgent.plist Support

[loaded] com.epson.esua.launcher.plist Support

[loaded] com.epson.ews.launcher.plist Support

[loaded] com.google.keystone.agent.plist Support

[loaded] com.oracle.java.Java-Updater.plist Support

User Launch Agents:

[loaded] com.adobe.AAM.Updater-1.0.plist Support

[loaded] com.adobe.ARM.[...].plist Support

[loaded] com.divx.agent.postinstall.plist Support

[running] com.google.Chrome.framework.plist Support

[failed] com.rim.bbdmmediaserver.plist Support

[loaded] com.splashtop.streamer-for-user.plist Support

[not loaded] com.spotify.webhelper.plist Support

[loaded] com.synology.CloudStation.plist Support

[not loaded] org.virtualbox.vboxwebsrv.plist Support

User Login Items:

iTunesHelper

Macs Fan Control

Dropbox

Google Drive

Internet Plug-ins:

AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 Support

FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support

Default Browser: Version: 537 - SDK 10.9

AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 Support

AdobePDFViewer: Version: 11.0.07 - SDK 10.6 Support

Flash Player: Version: 14.0.0.145 - SDK 10.6 Support

QuickTime Plugin: Version: 7.7.3

SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 Support

Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support

DirectorShockwave: Version: 12.0.2r122 - SDK 10.6 Support

JavaAppletPlugin: Version: Java 7 Update 60 Check version

Safari Extensions:

avast! Online Security: Version: 9.0.2021.112

Add to Wunderlist: Version: 1.2.3

myPlex Queue: Version: 1.0.5

Twitter for Safari: Version: 1.02

Awesome Screenshot: Version: 1.3.4

Evernote Web Clipper: Version: 6.1.3

Audio Plug-ins:

BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

AirPlay: Version: 2.0 - SDK 10.9

AppleAVBAudio: Version: 203.2 - SDK 10.9

iSightAudio: Version: 7.7.3 - SDK 10.9

iTunes Plug-ins:

Quartz Composer Visualizer: Version: 1.4 - SDK 10.9

User Internet Plug-ins:

CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support

Picasa: Version: 1.0 - SDK 10.4 Support

WebEx64: Version: 1.0 - SDK 10.6 Support

3rd Party Preference Panes:

Flash Player Support

Growl Support

Java Support

Perian Support

TimeMachineScheduler Support

Time Machine:

Skip System Files: NO

Mobile backups: ON

Auto backup: YES

Volumes being backed up:

Destinations:

Timemachine [Network] (Last used)

Total size: 5

Total number of backups: 49

Oldest backup: 2014-04-07 13:38:21 +0000

Last backup: 2014-07-09 19:14:29 +0000

Size of backup disk: Excellent

Backup size 5 > (Disk size 0 B X 3)

Time Machine details may not be accurate.

All volumes being backed up may not be listed.

Top Processes by CPU:

3% Dropbox

3% WindowServer

1% fontd

0% Synology Cloud Station

0% client-mac

Top Processes by Memory:

164 MB com.apple.IconServicesAgent

106 MB CalendarAgent

98 MB Finder

90 MB Dropbox

74 MB mds_stores

Virtual Memory Information:

4.78 GB Free RAM

1.45 GB Active RAM

403 MB Inactive RAM

1.37 GB Wired RAM

300 MB Page-ins

0 B Page-outs

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Answer 4

gerardpruim Author

Level 1

0 points

Jul 9, 2014 3:30 PM in response to dianeoforegon

I uninstalled Google Drive, but seems still there...

Reply

Answer 5

Jul 9, 2014 3:35 PM in response to gerardpruim

Uninstalled and did Recovery Drive. It looks ok to me. I put the latest EtreCheck in this post. I cannot find this: [failed] com.rim.bbdmmediaserver.plist. It is an old Blackberry piece I think. Is it harmful?

I'm still seeing lots of items installed that should have been removed. Rather than removing, let's look at doing a clean install. It might be quicker and give you better results.

How much free space is on your drive? Use Disk Utility in Applications/Utilities to find this info.

Do you have an external drive? If yes, how much free space? Is it formatted as GUID? Is there other data on the drive?

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Answer 6

gerardpruim Author

Level 1

0 points

Jul 9, 2014 3:40 PM in response to dianeoforegon

Removed Google Drive in Systempreferences. Solved. Thanks!!!

Reply

Answer 7

gerardpruim Author

Level 1

0 points

Jul 9, 2014 4:09 PM in response to dianeoforegon

I have a Synology with a backup form Time Machine. I will try it later. The programs now active will also be re-installed I think?

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Answer 8

Jul 9, 2014 6:54 PM in response to gerardpruim

Are you asking if we will reinstall applications with a clean install? If yes, then we will add back but carefully testing to be sure they are not causing problems first. You start with your most important applications first then build slowly. All your files will be moved over.

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Answer 9

gerardpruim Author

Level 1

0 points

Jul 9, 2014 10:24 PM in response to dianeoforegon

Thank you. Reinstall will have to be in the weekend. I'll let you know!

Reply

Answer 10

gerardpruim Author

Level 1

0 points

Jul 14, 2014 10:48 AM in response to dianeoforegon

Hello Diane,

I reinstalled OS X and here is the result. I am quite happy how it works now. Thanks for helping me out!

EtreCheck version: 1.9.12 (48)

Report generated 14 juli 2014 19:39:04 CEST

Hardware Information:

MacBook Pro (15-inch, Late 2011) (Verified)

MacBook Pro - model: MacBookPro8,2

1 2.2 GHz Intel Core i7 CPU: 4 cores

8 GB RAM

Video Information:

Intel HD Graphics 3000 - VRAM: 512 MB

AMD Radeon HD 6750M - VRAM: 512 MB

Color LCD 1440 x 900

DELL U2711 2560 x 1440 @ 59 Hz

System Software:

OS X 10.9.4 (13E28) - Uptime: 0 days 0:1:39

Disk Information:

Hitachi HTS547550A9E384 disk1 : (500,11 GB)

EFI (disk1s1) <not mounted>: 209,7 MB

disk1s2 (disk1s2) <not mounted>: 499,25 GB

Boot OS X (disk1s3) <not mounted>: 650 MB

Samsung SSD 840 PRO Series disk0 : (256,06 GB)

EFI (disk0s1) <not mounted>: 209,7 MB

disk0s2 (disk0s2) <not mounted>: 255,72 GB

Boot OS X (disk0s3) <not mounted>: 134,2 MB

USB Information:

Apple Computer, Inc. IR Receiver

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

Thunderbolt Information:

Apple Inc. thunderbolt_bus

Gatekeeper:

Mac App Store and identified developers

Launch Daemons:

[loaded] com.microsoft.office.licensing.helper.plist Support

[running] net.exirion.ssdfanctrl.plist Support

[loaded] org.cindori.TEAuth.plist Support

Launch Agents:

[not loaded] com.adobe.AAM.Updater-1.0.plist Support

[running] com.adobe.AdobeCreativeCloud.plist Support

User Launch Agents:

[loaded] com.synology.CloudStation.plist Support

User Login Items:

iTunesHelper

Dropbox

Internet Plug-ins:

AdobePDFViewerNPAPI: Version: 11.0.0 - SDK 10.6 Support

SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 Support

AdobePDFViewer: Version: 11.0.0 - SDK 10.6 Support

QuickTime Plugin: Version: 7.7.3

AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 Support

Default Browser: Version: 537 - SDK 10.9

Safari Extensions:

Evernote Web Clipper: Version: 6.1.3

Audio Plug-ins:

BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

AirPlay: Version: 2.0 - SDK 10.9

AppleAVBAudio: Version: 203.2 - SDK 10.9

iSightAudio: Version: 7.7.3 - SDK 10.9

iTunes Plug-ins:

Quartz Composer Visualizer: Version: 1.4 - SDK 10.9

3rd Party Preference Panes:

None

Time Machine:

Auto backup: YES

Volumes being backed up:

Destinations:

Timemachine [Network] (Last used)

Total size: 5

Total number of backups: 40

Oldest backup: 2014-04-07 13:38:21 +0000

Last backup: 2014-07-14 17:10:45 +0000

Size of backup disk: Excellent

Backup size 5 > (Disk size 0 B X 3)

Time Machine details may not be accurate.

All volumes being backed up may not be listed.

Top Processes by CPU:

3% WindowServer

1% fontd

1% Balsamiq Mockups

1% hidd

0% Creative Cloud

Top Processes by Memory:

139 MB com.apple.IconServicesAgent

123 MB mds_stores

90 MB Balsamiq Mockups

82 MB Finder

82 MB Dropbox

Virtual Memory Information:

4.80 GB Free RAM

1.56 GB Active RAM

396 MB Inactive RAM

1.25 GB Wired RAM

340 MB Page-ins

0 B Page-outs

Reply

Answer 11

Jul 14, 2014 11:47 AM in response to gerardpruim

Excellent. Thanks for letting me know the reinstall did the trick.

Do you need additional assistance in bringing over your data or installing apps?

Reply

Answer 12

Mar 20, 2015 6:57 PM in response to dianeoforegon

MacBook Pro (late 2013)

i7 2.3 GHz.

OSX - 10.10.2

16GB

I have also found that the Launch Agent - com.synology.cloudstation.plist - causes a massive slowdown under Yosemite. This has been put to Synology, but no known solution yet as of this entry. Remove this agent and shutdown goes down to seconds.

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