Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPod free space wrong

So my niece has a 32GB iPod touch that says 0 out of 32GB available.

When I count up the used space it is around 16GB.


Where is the other 16 gone?

Posted on Jul 9, 2014 1:27 PM

Reply
1 reply

Jul 9, 2014 2:36 PM in response to mjr0483

Connect the iPod to your computer and look at the storage used by the various categories as shown in the colored bargarph in iTunes.

Come back with the results.

An "other" larger than abouht 1 1/2 GB indicates corrupted files.

What is the Other on my iPhone and How to Remove It

What is "Other" and What Can I Do About It?

Next, usually restoring from backup eliminated the corrupted files. However, sometimes restoring to factory settings/new iPod is required.

To restore from backup see:

iOS: How to back up

To restore to factory settings/new iPod see:

iTunes: Restoring iOS software

iPod free space wrong

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.