I have a 4s iPhone with iOS7.1.2. On my email app, I cannot see all of the mailboxes that I am able to see on my iMac computer. On my iPhone, I see the inbox, drafts, sent, junk, trash, etc. On my iMac computer, I have created mailboxes (like folders) where I save emails. I cannot see these on my iPhone. My husband is able to access all the mailboxes on his folders. Do you know what I need to change in order to access all of the mailboxes?
OOPS! That should read "My husband is able to access all the mailboxes on his phone."
Open mail app>All Inboxes> Pull down to sync to be sure
Then
Mail app> Accounts
Open mail app and scroll to the bottom in the accounts category and click which email account in question. I noticed gmail account has a lot more folders than hotmail/live account.
I tried your suggestion. I still can only access my inbox, etc - but I can't see the subfolders that I have set up on my home computer.
I would say go into settings>mail,contacts,calendars then under accounts could, gmail or what ever you set up and press it and scroll to the bottom. press delete account. Then go back and press add account and add the account you just deleted. it should reset it.
If you need a video I can make one quick.
This will depend on a couple of things, but primarily on what type of email you have: POP or IMAP. If you are using a POP account, then no. Those folders you created on the iMac are ONLY on the iMAC, not on the server, consequently you can't see them on the iOS device. Nor can you create folders on an iOS device.
If you do have an IMAP account, it is still possible you created the folders locally and not on the server. They wouldn't show up either, but this could be rectified by creating the folders under the account on the iMac (not local).
ISU Aero wrote:
I tried your suggestion. I still can only access my inbox, etc - but I can't see the subfolders that I have set up on my home computer.
Who is your email provider? Is it the same as your husbands? Email providers that use POP3 (e.g. AOL, Comcast) do not sync folders across devices. Ones that use IMAP (e.g. Gmail) do sync folders.
I deleted the account and then added it. Still nothing. Thanks for the suggestion, though!
I have Yahoo (ATT). So, I think that is IMAP.
I have Yahoo (ATT) - so I think it is IMAP. My husband is able to see all the info on his iPhone, so it makes me think I just have one of my settings wrong or something.
Did you or your husband make the folders on your mail application on your iMac or did you make the folders on the yahoo mail website?
We made the folders on our mail application on our iMac
I would guess then that the folders that you made are not syncing from your iMac to your iPhone. Can you try this: Go into settings and mail,contacts,calendar and delete your yahoo account. Then instead of adding yours add your husbands. Then go to the mail app and see if his folders show up on your iPhone. This will tell you that your husband did something differently when making his folders in the iMac mail app in order for it to sync.
We share the account.
Alright well that won't work. lol Does your husband have a 4s as well?
How can I see my all of my mailboxes on my iPhone?
